Doing Business with Australia vs. Japan

Australia Population: 22,969,392 National Language: English The world’s 12 th largest economy

Japan Population: 126,659,683 National Language: Japanese The world’s 3 rd largest economy

Australian Business Little visible distinction between those of varying rank and status. Lower level employees have a considerable amount of power and authority Essential to establish personal relationships. Initiate a first name basis with fellow business associates quickly.

Japanese Business Very group oriented. The leader makes the final decision. Age is essential. A young man automatically stands lower on the status scale. Dress is conservative. Japanese use things such as silence, subtle body language, mood, tone, and intuition imply meaning rather than using words.

Australian Business Do’s DO partake in some “small talk” before a meeting. DO keep a certain amount of distance when in conversation. DO maintain good, direct eye contact with your Australian colleagues during all business meetings and conversations.

Australian Business Don’ts DON’T over exaggerate or boast about your company. DON’T discuss aspects of your personal life during business negotiations. DON’T use aggressive sales techniques while negotiating.

Japanese Business Do’s DO speak slowly and clearly. DO check and clarify; you can’t assume that they will understand everything you try to convey. DO write out important information, especially numbers; it will make it easier to understand.

Japanese Business Don’ts DON’T use slang; they may take it literally. DON’T use too much humor; it can be easily misunderstood. DON’T use excessive eye contact or speak loudly; it is considered rude in the Japanese culture.

Differences: The Japanese culture is much more conservative. Language; easier to communicate with Australian business associates. Takes more preparation and a high level of professionalism to communicate with Japanese business’. It is appropriate to shake hands in the Australian culture, but not in Japanese.