Enterprise IT Integration Portal Based Integration Pindaro Demertzoglou Lally School of M&T

EIA Alternatives Message Oriented Method Oriented Service Oriented Data Based Integration Process Based Integration Application Based Integration Fast B2B Integration Portal Based Integration ETL BPM BPMo BPI BPA Intranets Extranets Portal Servers DB_XML DB_DB ERP-SCM

What is a Portal Server Portal Servers provide a single access point to content, data, and processes through a web interface and personalized to each user's needs.

Application Layer Corporate TPS Data Layer Sales/MarketingHR Finance/Accounting Operations Spreadsheet Data MS Access Accounts Receivable Accounts Payable Investment Management Oracle Database Quotation Processing Order Processing Claims Processing Spreadsheet Oracle Database Foxpro Recruiting Career Planning Compensation Management Excel Production Planning Product Development Maintenance Planning Oracle Excel Oracle

Applications Portal Integration Sales/MarketingFinance/Accounting Accounts Receivable Accounts Payable Investment Management Applications Quotation Processing Order Processing Claims Processing Files on File Server Data from the web Data from PIMs Web Server Browser Portal Server

Advantages of Using Portals for Integration There is no need for complex back-end application integration within the company or among businesses. It is much faster to implement than other EITI approaches. It is easier to develop than other EITI approaches. It is a non-intrusive approach to allow partners, customers, and suppliers to collaborate

Disadvantages of Using Portals for Integration Applications do not interact in real time. Portals require human interaction. Security at the front end is an issue since corporate data is on the web.

Facts about Portal Servers They have become the primary medium for enterprise IT integration. The market for enterprise portals is expected to grow to a whopping $9.9 billion by (Dublin Research) More than 50% percent of companies have intranet or internal portals on their IT project lists (ebizq, 2007). In a study by AMR Research of 100 companies, “51% reported being fully operational with portal software, and 52 companies already have mandated portal framework standards.

What Line of Business Drives Portal Development? Lines of Business driving portal development for BEA Customers

Gartner Quadrant for Portal Market

Portal Market Leaders IBM WebSphere Portal Oracle Web Center enter/suite/overview/index.html Microsoft Sharepoint Server us/evalcenter/hh aspx LifeRay Portal

Four Goals of Portal Servers Manage content and processes. Improve business Intelligence. Simplify internal and external Integration. Enable IT to make a strategic impact.

Goal: Manage content and processes Centrally store and access documents across the enterprise. (That is we access documents through a browser) Use Document Policy Management. (That is, define access rights, expiration time, and content tracking consistent throughout the company.) Streamline business activities with workflow. Take advantage of workflows to automate common business activities such as document review and approval, issue tracking, and signature collection.

Demo: Workflow Purchase Order Approval

Demo Document Management

Goal: Business Intelligence Present business-critical information, personalized, in one central location. Get information from multiple data sources and formats in one central location. Use centralized report servers for presentation and more analysis of this data. Quickly connect people with information. Search for business data along with documents and Web pages to provide more comprehensive results. Take advantage of unstructured business networks Employees can use new knowledge management tools to get the most from their powerful unstructured business networks. By exploring these undocumented business relationships and finding subject-matter experts, individuals are able to make better decisions more quickly. Unlock business data from other applications (ERP, CRM).

Demo: Comprehensive Info

Simplify internal and external Integration Internal Integration- Enhance information integration among functions External Integration - Enhance customer and partner relationships Knowledge Sharing New knowledge management tools empower employees to create and use people networks, both inside and outside their organizations, so they can connect and share knowledge more quickly and efficiently with other entities.

Sample Internal Integration

Various types of Portal Integration Display-only. Simply display data in different areas of the screen. Information from each application is mapped to a rectangular area of the screen, also referred to as a pane. Simple processing. Instead of just presenting data we can add some processing such as listing in red and bold format overdue payments. Application interaction. This functionality enables the user to view information from multiple systems and use the resulting data to perform a business function. Cross-pane interactivity. For example, a list of customers might be retrieved from the customer relationship management (CRM) system. When the user selects a customer's name from the list, the portal retrieves the selected customer's payment history from the billing system and displays it in a separate pane.

Enable IT to make a strategic impact Enable IT to focus on more strategic tasks Users can now create sites. Initiate workflows. Access back-end data. and complete other tasks without involving IT.