Legal Information Management & Briefing System LIMBS A Comprehensive Web Based Solution to Court Cases Arbitration Module An initiative of Ministry of Law & Justice

LIMBS Arbitration Module is an easy to use web based tool for timely monitoring of entire life cycle of Arbitration cases. Simple user interface, brings all the stakeholders viz., claimant, respondent, arbitrator, user and Nodal Officer on a single platform to deal with arbitration cases in a time bound manner. Aims to boost efficiency of existing system by standardizing the litigation process, enabling real time tracking of arbitration cases in a transparent manner including generation of customized exceptions & statistical reports. Introduction 2

To automate the entire chain of arbitration case process. To eliminate bureaucratic hurdle. To monitor the progress of arbitration cases in a transparent manner. Attempts to induct professionalism at every level. Arbitration Module- Objectives 3

 Online claimant registration facility  Upload claim documents online  Receive online acknowledgement by Nodal Officer/Users  Nominate arbitrator online  Send customized SMS to all stakeholders  Upload documents related to a particular case using UDL  Transfer Case using transfer utility  Receive notification at various stages of a claim case Arbitration Module - Features 4

 Brings all the stakeholders on a single platform to avoid any ambiguity  Simple one time online registration process  User friendly web access on 24x7 basis  View the progress of claim cases on real time basis  Facility to upload soft copies of case related documents.  Facility to nominate Arbitrator online  System generated SMSs alerts Arbitration Module- Advantages 5

Arbitration Module- Description LIMBS- Arbitration Module provides a close coordination of all the stakeholders involved in a claim case, viz. claimant, arbitrator, department user and nodal officer. Progress of arbitration cases can be monitored at all hierarchical levels. LIMBS provides various stakeholders an online panel by which they can provide their inputs and see the progress of a claim case on a real time basis- 1) Claimant Panel 2) User Panel 3) Reports to Higher Administration 6

Claimant Panel  Registered users can raise online claim from LIMBS portal on a 24x7 basis  OTP authenticated registration using claimant’s registered mobile number.  LIMBS provides a simple interface to upload claim details having fields like contract number along with date, name of contract firm, name of respondent, brief description of work/claim and claim amount.  Upload relevant documents during the life cycle of claim case like, appointment of arbitrator, next hearing and date award dates etc. via UDL.  Know the progress of a case via online account and through system generated SMSs 7

 24x7 access to the claimant panel on LIMBS system  One-time easy registration process  Single window system to raise claim cases of different ministries and departments  Innovative and low cost technology using mobile phone to deliver information on a real time basis.  Unique Document Locker (UDL) facility to upload case related documents.  Transparent and updated information of the claim progress at every stage.  Send SMS to the concerned officer at any time to know the claim status. Advantages to Claimant 8

Nodal Officer Panel  Nodal Officer checks and scrutinizes the claim and sends the acceptance confirmation to the claimant accordingly.  Transfer case to the concerned executive of a respective department  Ensures data authentication and avoid any repetition.  In case there is no nominated Nodal Officer available for a particular ministry then the case may be marked to the super Admin of LIMBS application, who can create and designate users as Nodal Officer of that particular ministry or department. 9

 Receives SMS alerts for all the raised arbitration claims against the particular ministry  LIMBS system allows the Nodal Officer to scrutinize the claims cases in a transparent and objective manner.  Only after the Nodal Officer’s acceptance the status of a claim is made available for public viewing.  Nodal Officer along with all higher officers can monitor the progress of arbitration cases.  A Nodal Officer is an important link in the entire chain of arbitration case as only after his/her acceptance the received claims can proceed further. Advantages to Nodal Officer 10

User Panel  Users can update the details of a claim case  User can also update the next/last case hearing date and its details  User can upload the document against claimant documents using UDL (Unique Document Locker) document facility available on LIMBS. 11

 User friendly web access to LIMBS application on 24/7 basis.  Upload documents online  Update claim case hearing details  Can send message to the claimant  See the progress of a claim case Advantages to User 12

 The one page view of the report gives higher administration the bird’s eye view of various stages of claim cases including graphs to show the time taken at every stage while dealing with the cases.  This can help to know where delay has occurred in a particular case. Report to Higher Administration 13

 User friendly MIS reports to monitor the progress of claim cases.  LIMBS application provides stage-wise details of the claim case which can highlight the issues pertaining to delays  System generated SMSs to the concerned user and arbitrator to expedite the claim cases.  LIMBS helps to provide a transparent, objective and standardized system to deal with claim cases. Advantages to Higher Administration 14

THANK YOU! 15