Warrantech Warrantech is pleased to announce we have made a variety of revisions to our service network, begining with a brand new field service network management team. Efficient immediately, David Velasquez provides elevated partnering and immediate support as the West Regional Manager, in conjunction with Brian Schlepp, Central Regional Manager, plus Brian Weaver, East Regional Manager. We've been in addition serious about the particular rendering of software solutions from ServicePower, which will provide mobile workforce administration tools to drive proficiency along with streamline exactly how Warrantech dispatches service centers in addition to schedules sessions together with customers.Warrantech “One of the many great things about ServicePower would be the openness it includes our customer service staff with our industry, enabling all of us to deliver real-time changes around the status of repairs,” proclaimed Ricardo Pina, Warrantech Customer Satisfaction Manager. “I am confident that ServicePower will decrease service turn- around times and minimize escalations as well as issues.”Warrantech

ServicePower, that will go live on August 10, enables people to choose calendar dates and times, as well as quickly dispatch service. This program will likely report each time a service order is actually not concluded within three days, at which point a servicer receives a reminder and the customer will be provided an update at the same time. More support functions being carried out to offer improved customer/servicer follow- up include: Registration readily available for direct deposit (ACH) regarding payment of repairs and replacement. Completed claims will likely be processed for payment inside seven working days. Warrantech will handle trip/service calls for non-validated fixes (i.e., No Problem Found).Warrantech Execution of a Parts Order guarantee: Parts Orders through Warrantech’s parts portal are guaranteed for ninety days. When the part breaks down inside 3 months, Warrantech pays servicer for second service call.Warrantech

The existing market environment determines the opportunity to advertise enhanced repair chances; we may, as needed, favor to use a non-OEM part(s) to try and do the particular service event. Improved upon contact center staffing as well as training to build up a world-class experience. Upcoming implementation of the following ServicePower solutions: ServiceDispatch, ServiceStats and ServiceOutsourcing Warrantech Warrantech is invariably looking for approaches to increase our business design so that clients as well as service companies are made a top priority in addition to granted preferential treatment. We've been positive that most of these brand-new positive changes do just that and can continue on to help develop much better relationships as well as extended progress. Article Resource:- announces-new-service-network-updates/ announces-new-service-network-updates/