Order Inquiry by Entry Date RLM System. Page 2 What is Order Inquiry? Customer Orders that arrive in RLM (either via EDI or Data Entry) can be viewed.

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Presentation transcript:

Order Inquiry by Entry Date RLM System

Page 2 What is Order Inquiry? Customer Orders that arrive in RLM (either via EDI or Data Entry) can be viewed using the Order Inquiry function However, certain accounts like JC Penney send many unique PO numbers, making it difficult to tally the total amount ordered for a given period The Order Inquiry by Entry Date relies on the fact that these orders come in on specific days of the week to provide a count of ordered units and their status in the fulfillment process. (Skip to Main Menu)Skip to Main Menu

Page 3 Glossary of Training Terms The following terms will be used throughout this training program: –Field: A line on the screen into which you enter information –Value: The information (data) being entered in the field. Example: Division number, FGPO number –Click: Also “Select.” Hitting the left mouse button once. This will place your cursor into a field –Tab: Using the tab key to advance to the next input field –Return: Moves you back one screen. Will also return a selection (F2 key) –Exit: Closes the program and returns you to the menu (F3 key)

Page 4 Using the RLM System These are the primary RLM icons you will use: – Search: Located next to entry fields. Clicking this icon brings up a pop-up window with a list of all possible values for the field (for example, the next to the Division field will show a list of all divisions) (Shift-F9 keys or F21 key) – Select: Located on the Search pop-up windows. You may click on a line and click Select to return its value to the main screen – OK (Submit): Located in the bottom right corner of each screen. Processes the information on screen and brings you to the next screen – Return (Back): Located at the top of each screen. Click this icon to go back one screen (F2 key) – Exit: Located at the top of each screen. Click this icon to return to the menu or close a pop-up (F3 key)

Page 5 Enter your User ID and Password here Note: User ID and Password are assigned by MIS. The password IS case-sensitive. Sign On Click OK

Page 6 Click OK Welcome

Page 7 Enter your company number If you don’t enter a Company or enter the wrong number, you will receive this error: Click OK Select Application Enter the application number for the menu or click the correct button in the menu at left Enter the application number for the “Allocation Dept Main Menu” or click the correct button in the menu at left Note: This Inquiry is also on the Salesman Inquiries Main Menu

Page 8 Allocation Dept Menu Click “Order and Billing Online Inquiry”

Page 9 Order Inquiry Menu Click “Special Options Menu” Note: This menu may also be accessed from the “Order Inquiries” main menu option or from “Order Entry Main,” option 4

Page 10 Order Inquiry Special Options Menu Click “Order Inquiry by Order Date”

Page 11 Select Date, Division and Account Select the date. Use the arrows to change months or years. Click OK when done The Date defaults to today. Click the to select

Page 12 Account is Mandatory! Account is mandatory. Type the number or click the icon to select (see next slide) If you pressed Enter (or the check icon below) with a blank Account field, this error appears. Click OK to continue

Page 13 Search for Customer Account Common Searches are “Account Name” …or “Account #, EDI Alpha Store” Click the arrow to open a search window

Page 14 Customer Search Options Search for Customer by Name Search for Customer by Account Number, EDI Alpha Store Double-click a line to select… …or first enter a search value and press Enter to search the list

Page 15 Submit Search Request Click OK to submit Type a division number or leave blank for all divisions

Page 16 Loading Message If this message does NOT appear, there are no orders for the selected date, and the next screen will be blank lines only (see next slide)

Page 17 No Orders for Selected Date and Account Click Return (F2) to go back and select a new date

Page 18 Inquiry Results Screen Style information (by size) Status of OrderDates Grand (Daily) Totals and “Position To” (Search) fields Each PO has a subtotal of units for the PO

Page 19 Inquiry Results Click the bottom slider bar to see the Shipped and Canceled columns (off-screen to the right) Note that if Ship and Cancel totals are blank there will be no data in those columns

Page 20 Position To and Refresh In this view you may type in a division or PO number and press Enter (if there are multiple) to jump down the list Click Refresh at any time to reset the list with the most current information

Page 21 Summary by Style/Fabric/Color/Size To see a summary of the day’s orders by Style and Size, click “Summary by Item” (F9)

Page 22 Summary by Style/Fabric/Color/Size Note that Customer PO is now listed as “ALL” since the style/size may be on multiple POs Click “Summary by Customer PO” to return to the other sort sequence (F9)

Page 23 Display Prepack Only Click “Display Prepack Only” (F7) to remove 00A styles from the list Note the word “Prepack” in the list header

Page 24 Display 00A Only Click “Display Single Item Only” (F8) to remove PPK styles from the list Note the words “Single Item” in the list header

Page 25 Display 00A Only Click “Display All” (F6) show all styles for the selected date and account Note there are no extra words in the list header

Page 26 Questions/Comments? keyword: