1 | © 2016 Spectralink Corporation v Introduction to Spectralink PIVOT:SC Enterprise Smartphone June 2016.

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Presentation transcript:

1 | © 2016 Spectralink Corporation v Introduction to Spectralink PIVOT:SC Enterprise Smartphone June 2016

2 | © 2016 Spectralink Corporation Agenda Introducing PIVOT:SC PIVOT:SC Features PIVOT:SC Benefits Services and Training PIVOT:SC Market Opportunities –Manufacturing –Hospitality –Retail –Healthcare PIVOT:SC Solution Differentiators

3 | © 2016 Spectralink Corporation AN ENTERPRISE-GRADE SMARTPHONE with familiar features and usability combined with the quality, durability, and reliability essential for work Introducing PIVOT:SC (Model 8744)

4 | © 2016 Spectralink Corporation PIVOT:SC Product Features Dragontrail damage-resistant touchscreen Google- Certified Android 5.1 OS 8 Mp Camera with flash Snap-in 2200 mAh battery pack Micro USB for charging and configuration 3.5 mm stereo headset jack Wi-Fi a/b/g/n radio Chemical- resistant IP-64 rated enclosure CUCM SIP integration with voice quality optimization Bluetooth audio and peripheral support Integrated push-to-talk Alarm button

5 | © 2016 Spectralink Corporation PIVOT:SC Solution Features VoiceSecurityManagementInteroperability Full featured telephone dialer application with CUCM SIP support Spectralink Voice Quality Optimization (VQO) for clear, consistent voice quality over multi-cell enterprise Wi-Fi networks Integrated directory and call logs HTTPS secure configuration and monitoring Administrator controlled configuration and security parameters, i.e. camera usage Full suite of Wi-Fi security protocol support Spectralink Configuration and Management Server (CMS) application for rapid provisioning and device management Compatible with Enterprise Mobility Management (EMM) solutions for application security and management Interoperates with major enterprise PBXs and call servers through SIP interfaces Spectralink’s Application Integration and Management Solutions (AIMS) Program supports and validates 3 rd party apps Wi-Fi multimedia (WMM) feature support for improved battery life and reliability

6 | © 2016 Spectralink Corporation Reliable, high-quality mobile communication Ease-of-use that improves workflows and efficiency Lower TCO than consumer-grade smartphone solutions PIVOT:SC Benefits Familiar smartphone user experience Certified by Google for Android application environment Advanced capabilities with integrated camera, PTT, and security features Easy to deploy, integrate, and manage Enterprise-grade design for multi-user, multi-shift environments User changeable battery for extended use Enhanced maintenance programs for high availability, low service costs Crystal clear voice quality leveraging Wi-Fi networks Telephony feature integration with IP call control Unmatched durability and support for 24x7 environments

7 | © 2016 Spectralink Corporation PIVOT:SC Accessories ChargingCarrying Protecting Replaceable Battery Universal Power Supply Snap-on Clip Case with Belt Clip Holster with Belt Clip Screen Protectors

8 | © 2016 Spectralink Corporation Enterprise Deployment Solutions Spectralink Quick Network Connect (QNC) Device Spectralink Configuration Management Server (CMS) Server-based centralized management and provisioning Remote over-the-air configuration Enterprise-wide & group configuration, bulk provisioning Fast, wireless download of network configuration and applications CMS integration for minimal provisioning steps

9 | © 2016 Spectralink Corporation Call Control and Wi-Fi Integration Certified Interoperability with Cisco Infrastructure Cisco Unified Communications Manager Integration Validated on UCS 9.0, 10.5, 11.x CUCM SIP feature support –Basic calling –Call hold, call transfer, call waiting, call forward –Message waiting indication –Directed call park –SIP over UDP Requires Cisco Enhanced License on Cisco UC platform per handset Cisco Wi-Fi Network Integration Cisco wireless interop certified through Spectralink Voice Interoperability for Enterprise Wireless (VIEW) program Comprehensive Wi-Fi security protocol support

10 | © 2016 Spectralink Corporation Local and regional sales interfaces Support in Cisco channel engagement Pre-sales advice for client projects – configure solutions and applications Joint planning and pipeline management: opportunistic and strategic Spectralink Solutions Plus Microsite Learn more Make contact with us: Review the microsite: Information for Cisco internal, channel, and end-users Guidelines for choice of solutions Cisco SKUs Professional services guides Success stories

11 | © 2016 Spectralink Corporation Online, self-paced technical training course Tailored to Cisco and Cisco partner SE and SA communities Covers installation, commissioning, and support on Spectralink DECT and PIVOT solutions Overview of wireless architecture considerations and best practices. Access training from Spectralink Solutions Plus microsite – Technical Training

12 | © 2016 Spectralink Corporation Spectralink fulfills all service obligations – 1 st through 4 th tier Customer and/or reseller engages Spectralink Global Services with trouble tickets and RMA transactions Warranty and maintenance offerings: –Standard first year warranty with 10 day handset exchange, no tech support –SpectraCare maintenance with next-day handset exchange, 8x5 tech support –SpectraCare+ maintenance with advanced replacement handset exchange, 24x7 tech support SpectraCare Services

13 | © 2016 Spectralink Corporation Wi-Fi Performance Spectralink Voice Quality Optimization for seamless roaming and consistent voice performance Poor Wi-Fi roaming capabilities with best-efforts quality of service Voice Applications Native CUCM SIP implementation for rich telephony feature support Softphone application required with limited feature support Integration and Management Single device with certified integration with Cisco UC and Wi-Fi infrastructure Multiple devices, versions, integration capabilities create support issues Reliability Designed for multi-user enterprise environments; withstands bumps and drops and frequent cleaning Consumer-grade quality requires external cases for protection; plastics susceptible to cleaning solutions Applications Standards-based 3 rd party application support Security MDM / EMM application support Positioning: PIVOT:SC versus Consumer Devices

14 | © 2016 Spectralink Corporation v PIVOT Market Opportunities

15 | © 2016 Spectralink Corporation Overall market includes “semi-rugged” devices from consumer manufacturers Line-of-business applications defined by use cases where the device is assigned by job function, not to individuals The Enterprise Smartphone Market $1.2 Billion global market for smartphones in line-of-business applications Top Markets: Healthcare Retail Industrial Top markets have critical communication and application requirements for mobile employees in the workplace Source: VDC Research Strategic Insights 2015: Enterprise Mobility Solutions

16 | © 2016 Spectralink Corporation PIVOT:SC Vertical Market Opportunities HealthcareRetailIndustrialHospitality

17 | © 2016 Spectralink Corporation Healthcare Applications Quieter environment and faster response improve patient satisfaction Better coordination of care teams and clinical resources Reduce communication errors through real-time voice and secure messaging applications Immediate access to patient records Integration with clinical alerts and alarms Leverage existing wireless and telephony infrastructure Improve staff and resource utilization Eliminate potential security risks from personal smartphone use PATIENT OUTCOMESCLINICAL QUALITY AND SAFETYOPTIMIZE COSTS PIVOT helps clinicians get the information they need in real-time

18 | © 2016 Spectralink Corporation Retail Applications SAFETY AND SECURITYBUILDING BRAND LOYALTY Increase customer satisfaction and loyalty through improved responsiveness Associates spend more time with customers Immediate access to product pricing, inventory, and other details Better communication between associates without annoying paging or radio noise Reduce customer wait times with improved coordination of resources Immediate response from managers to address urgent needs IMPROVING OPERATING EFFICIENCIES Discreet notification of spills and security issues Reduce shrinkage through integration with inventory control systems Broadcast notifications for urgent communication PIVOT improves customer service and store efficiency

19 | © 2016 Spectralink Corporation Industrial Applications PIVOT provides smooth, efficient, and safe operations UPTIME AND EFFICIENCYSAFETY AND SECURITYQUALITY AND DURABILITY Reach maintenance personnel instantly to troubleshoot problems Efficient movement of materials and goods through real-time communication Instant notification of issues through integration with plant management systems Movement detection and alerts for worker safety Broadcast notifications through push-to-talk or messaging applications Coordination of event response teams High quality, reliable communication in high noise environments Durability to withstand 24x7 usage in harsh environments

20 | © 2016 Spectralink Corporation Hospitality Applications PIVOT improves service levels, guest response, and efficiency GUEST EXPERIENCESTAFF PRODUCTIVITYSAFETY Faster response to guest requests Notification of loyalty customers and VIPs Reduce check-in and check-out wait times with mobile transactions Eliminate noise from paging and radios Integration with guest management systems to coordinate resources Integration with property management systems for mobile dispatch and status Immediate response to guest emergencies Discreet notification of security events Coordinated communication throughout the facility

21 | © 2016 Spectralink Corporation Application, Integration & Management Solutions The industry’s largest ecosystem of application partners to deliver enhanced solutions

22 | © 2016 Spectralink Corporation The PIVOT:SC Solution Differentiators Voice Quality Optimized for clear, consistent, reliable voice communication over Wi-Fi Built on Open Standards for rich integration across call control, Wi-Fi networks, and applications Swifter Provisioning and management with Configuration Management Server and Quick Network Connect Investment Protection and lower TCO with durability and support programs designed for challenging enterprise applications Partner Application Ecosystem to support a wide variety of mission-critical apps for mobile workers

23 | © 2016 Spectralink Corporation v Thank you

24 | © 2016 Spectralink Corporation v Backup Slides

25 | © 2016 Spectralink Corporation Cisco SKU’s PIVOT:SC 8744 Cisco SKU#DescriptionCisco List Device, Battery, and Charger Bundles SPECTRALINK PIVOT:SC 8744, BLACK, NA$1,578 SPECTRALINK PIVOT:SC 8744, BLACK, EMEA$1,578 SPECTRALINK PIVOT:SC 8744, BLACK, AU$1,578 Accessories SPECTRALINK PIVOT COMBO QUAD BATTERY CHARGER$ 462 SPECTRALINK PIVOT UNIVERSAL USB POWER SUPPLY$ 39 SPECTRALINK PIVOT POCKET CLIP, BLACK (8742 & 8744)$ 32 SPECTRALINK PIVOT BLACK HOLSTER STYLE CASE (8742 & 8744)$ 26 SPECTRALINK PIVOT CASE, FITTED, BLACK. (8742 & 8744)$ 46 SPECTRALINK PIVOT SCREEN PROTECTOR, 10 PACK$ 72 SPECTRALINK PIVOT STANDARD BATTERY, BLACK (8742 & 8744)$ 116 Pricing Tentative

26 | © 2016 Spectralink Corporation Cisco SKU#DescriptionCisco List Configuration Management Spectralink Configuration Management Server (CMS), 10 handsets license $ 325 Spectralink Configuration Management Server (CMS), 25 handsets license $ 813 Spectralink Configuration Management Server (CMS), 100 handsets license $ 3,250 Spectralink Configuration Management Server (CMS), 250 handsets license $ 8,125 Quick Network Connect provisioning tool $ 390 Service Offerings First year SpectraCare, Spectralink PIVOT (87- Series) $ 59 First year SpectraCare+, Spectralink PIVOT (87- Series) $ 85 One-year SpectraCare, Spectralink PIVOT (87- Series) $ 98 One-year SpectraCare+, Spectralink PIVOT (87- Series) $ 124 Three-year SpectraCare, Spectralink PIVOT (87- Series). MUST BE PURCHASED AT TIME OF SALE. $ 202 Three-year SpectraCare+, Spectralink PIVOT (87- Series). MUST BE PURCHASED AT TIME OF SALE. $ 260 Cisco SKU’s: Configuration & Service Offerings Pricing Tentative

27 | © 2016 Spectralink Corporation Cisco Wi-Fi Infrastructure Certifications