Introduction to Mailbox Migrations Scan, Remediate, Migrate, and Configure with BitTitan Solutions

The BitTitan Solution Deck Series* The Ultima te Managed Service Experience Lead your customers to Office 365 Scan Remediate Migrate Configure * Everything you need to know about a BitTitan solution in ten minutes or less. v ©2016 BitTitan Inc.

Businesses are migrating to Office 365 There is no hardware to purchase and maintain There is no software to purchase, update, and maintain Service updates happen automatically It is a smart alternative to on-premises deployments Saves money Increases efficiency You have the opportunity to expand the productivity suite: SharePoint Online OneDrive for Business Skype for Business v ©2016 BitTitan Inc.

Mailbox Migrations Challenges and Solutions

Mailbox migrations Two levels of challenge with mailbox migrations: Customers and Partners Customer challenges Intrusive downtime is disruptive for end users Incomplete mailbox data is available on the Destination Partner challenges Migration results in high-cost, low customer satisfaction Labor-intensive manual actions and configurations Procedures that are not repeatable from customer

Mailbox migrations Solutions for Customers and Partners Solutions for Customers No downtime in most cases Zero user impact Full set of mailbox data migrates to the Destination Solutions for Partners High-efficiency, low-cost migration solutions High customer satisfaction Automated configurations enhance efficiency BitTitan solutions ensures repeatable processes

Identify potential issues up front Why does BitTitan tooling work so well? It works because we do a pre-assessment before migrating Why do we do that? Up to 31% of user desktops run OS versions not supported by Office 365 Up to 20% of user desktops run Office versions not compatible with Office 365 Up to 43% of user desktops run browser versions not supported for Office 365 The pre-assessment lets you fix issues before starting the migration

Scan to surface issues up front An agent is installed that scans the entire network Operating system versions on all desktops Browser versions on all desktops Microsoft Office versions on all desktops Upload/download speed on the network The pre-assessment audits and reports on migration readiness

Scan to surface issues up front An agent is installed that scans the entire network Operating system versions on all desktops Browser versions on all desktops Microsoft Office versions on all desktops Upload/download speed on the network Audits and reports Easy-to-read reports Specific suggestions for fixing issues before migrating Upsell and cross-sell opportunities based on audit intelligence The pre-assessment audits and reports on migration readiness

Fix the problems before you migrate Scan, Remediate, Migrate, Configure Scan: Use HealthCheck for Office 365 to conduct your readiness assessment. Remediate: Use what you learned to write an accurate statement of work and eliminate migration roadblocks. Migrate: Use MigrationWiz to execute your migration project. Configure: Use DeploymentPro to configure all of your Outlook clients.

Fix the problems before you migrate Scan, Remediate, Migrate, Configure Reports if: The operating system needs to be upgraded Devices need to be replaced Browsers need to be upgraded Office needs to be upgraded Upsell opportunity for Office Pro Plus E1 -> E3, or as a separate SKU in the existing package Results Revenue: Increase project scope Satisfaction: Avoid potential issues up front

Destination Systems Microsoft Office 365 Microsoft Exchange Server (2007+) Google Apps/GMail IMAP (any IMAP system) Courier IMAP server Dovecot IMAP server Yahoo mail Open-Xchange Mailbox migration Sources and Destinations High-fidelity migration between multiple mailbox Sources and Destinations Source Systems Microsoft Office 365 Microsoft Exchange Server (2003+) Google Apps/GMail All IMAP sources All POP sources Novell GroupWise Zimbra IBM Lotus Notes/Domino

Seamless post-migration experience Post-migration Outlook configuration Post-migration Outlook configuration: manual or automatic? Visit every desktop in the organization, or work from a central dashboard? Automation allows for: Remote dashboard Agent-based activity Reporting in a centralized dashboard Customization -- to enable Partner re-branding

Automated Outlook configuration Remote Outlook profile creation Integrated dashboard No need to visit the desk Attach existing PST files Maintain local Outlook settings Migrate autocompletes Fully customizable experience Override Exchange AD connection properties Overrides Autodiscover where necessary Supports all Outlook versions that are compatible with Office 365

Bringing it All Together Scan, Remediate, Migrate, Configure

Autocompletes imported PST files reattached Signatures imported Bringing it all together Scan -> Remediate -> Migrate -> Configure Incompatible devices Incompatible Office Incompatible browsers Download speed check Upload speed check Scan and Assess Upgrade devices Reconfigure devices Sell Office Pro Plus Update Office Update browsers Remediate at Source Migrate mailbox Extend with new workloads PST Archives Documents Migrate Configure Outlook

What’s Next? Multiple Workloads Do you only want to migrate mailboxes?

Migrate from any of the following Sources: MAILBOXES DOCUMENTS PERSONAL ARCHIVES ENTERPRISE ARCHIVES PUBLIC FOLDERS CLOUD STORAGE DATABASE Microsoft Office 365 · Exchange · Gmail/Google Apps · Zimbra · Lotus Notes · GroupWise · Open-Xchange · IMAP · POP Microsoft OneDrive for Business · Google Drive · SharePoint · Fileserver · Box · Dropbox Symantec Enterprise Vault · EMC Xtender · EMC Source One · HP Autonomy EAS · GWAVA Retain · Exchange Dbase Exchange Archives · PST Files · Google Vault · Sonian Amazon S3 · Azure Blob Exchange Public Folders 2007, 2010, 2013, and 2016 Microsoft SQL (EoS 2005, EoL 2008) What other workloads can you address?