Welcome to Workforce 3 One U.S. Department of Labor Employment and Training Administration July 22, 2013

2# Enter your location in the Chat window – lower left of screen

Moderator: Jim Garner Title: Deputy Administrator Organization: US Department of Labor, Office of Unemployment Insurance 3# Moderator Jim Garner

4# 1.Opening Remarks – Jim Garner 2.Goals and State perspective – Diane Carpenter 3.Military perspective – Commander Kirsten Martin USCG 4.US DOL – Stephanie Garcia 5.Closing Remarks – Jim Garner

Here’s what you can expect to get out of today’s webinar! Jim Garner 5# 1.The background of UCX Modernization 2.Initial Goals of Modernization project 3.State and Military Perspectives on modernization UCX Modernization Initiative

Getting UCX Modernization Started: Training and Employment Notice Improve, streamline, and automate the Unemployment Compensation (UC) process for Ex-Servicemembers (UCX) claims processing and billing Paperless data exchange by fully automating the Type 1 and Type 2 data to the military via the Federal Claims Control Center (FCCC) Standardized automated process for providing quarterly billing information to the military 6 UCX Modernization Start-up Jim Garner

UCX Modernization Sponsors: White House Liaison Department of Labor Department of Defense – Office of the Secretary of Defense (OSD) – Army, Air Force, Navy, Marines, Coast Guard National Association of State Workforce Agencies (NASWA) – Interstate Benefits Sub-Committee 7 UCX Modernization key supporters Jim Garner

Presenter: Diane Carpenter Title: UI Director/ Chair Organization: New Hampshire Employment Security / IB Subcommittee 8# Presenter: Commander Kirsten Martin, USCG Title: Assistant Director of Military Compensation Organization: Office of the Under Secretary of Defense Presenter: Stephanie Garcia Title: Supervisor of State and Federal Programs Organization: US Department of Labor, Office of Unemployment Insurance

Initial UCX Modernization Goals:  Automated Claims: To automate the UCX initial claims process, which will include the notice of claim filed, notice of claim establishment and the capability to electronically respond to a UCX claim.  Automated Billing: To automate the Quarterly Detailed Benefit Payment Data process, which will include electronic submission of UCX billing and electronic response to contested charges. 9 UCX Modernization Goals Diane Carpenter

State Input: Over the past 4 months the following States, as members of the UCX Modernization work group, have provided valuable input and expertise in the following processes.  Automated Claims: New Hampshire, Wisconsin, and the District of Columbia  Automated Billing: New Hampshire, Nebraska, and Georgia. 10 UCX Modernization State Input Diane Carpenter

State Benefits: The States hope to see the following benefits come out of UCX Modernization.  Exchange information electronically over a secure environment  Notify the Military employer more quickly  Minimize errors  Heighten UCX Integrity  Help stop many erroneous benefit payments  Reduce Staff Time costs  Reduced postage costs 11 UCX Modernization State Benefits Diane Carpenter

Food for Thought: Continued UCX Impacts on Military Employers.  Over the last five years, the additional EUC08 payments did not impact the federal military employers’ budget  UCX quarterly costs may continue to be high, compared to pre-great recession years, as more servicemembers exit  Regular force reduction over the next few years  Ending the War in Afghanistan 12 UCX Modernization outstanding issues Diane Carpenter

Military Inputs  All branches of the military had input on the Claims and the Billing applications. Military expected Benefits  Less burdensome Veteran re-employment & transition  Identification of “at risk” populations (Long-term UCX recipients)  Cost reductions and improved fiscal controls  Increased system efficiencies – Reduce ineligible claims – Streamline delivery of DD-214 – Faster responses to notifications and quarterly bills – Protection of Personal Identifiable Information (PII) 13

Costs  Fiscal year 2012: $928,225,000  Fiscal year 2011: $936,728,000  Fiscal year 2010: $872,204,000  Fiscal year 2000: $167,863,000 Audit Capabilities  Track charges and credits based on notifications and detailed benefit data  Fiscal controls in place to ensure payments to USDOL are timely and proper (good stewardship of tax payer money)  Identify potential weakness and develop ways to correct – DD214, Training, Lessons Learned, Best Practices, etc. 14 DoD UCX costs & Audit Capabilities Commander Kirsten Martin

Functionality  Collaborative approach between DoD, DOL, and the States to improve the UCX system  Operate under a win-win-win-win mindset – DOL, States, DoD, and Ex-Servicemembers  Faster response times – State notifications & Military replies – Payments to ex-Servicemembers  Faster re-employment of ex-Servicemembers 15

Improvements  Cost Savings – Printing and postage costs – Reduce the need for re-work and adjudication  Integrity of Claims and Billing – Earlier identification of potential ineligible claimants – Faster detection of potential fraud  Protection of PII – Reduced snail mail transmittal of SSN/Personal data by DoD and States – Upload and download of quarterly billing statements. 16

What do we call it? The Military-State Data Exchange System (MSDES)  An online system that will make the UCX process faster and more reliable  The system will grow as functionality is added  Claims and Billing are just the first, logical steps  Claims and Billing each have their own applications 17 UCX Modernization Web Application Stephanie Garcia

MSDES Functionality What does it do?  Daily uploads of Type 1, Type 2 and Type 4 reports  Three electronic forms (allowing attachments) for communication between the States and the Military  Batch upload and download capabilities  Search capability by SSN  Provides an uniform format and standardized delivery of reports 18

Military-State Data Exchange Claims (MSDEC) Claims Processing  Automated claims information exchange will be called MSDEC  Prototype of the MSDEC is completed  Next step, Pilot the prototype (we need volunteers)  Scheduled initial operating capability 12/30/13 19 UCX Modernization: MSDEC Stephanie Garcia

Military-State Data Exchange Billing (MSDEB) Automated Billing Processing  Automated billing information exchange will be called MSDEB  Next Step, build the prototype application for MSDEB  Pilot the prototype projected to begin January 2014  Scheduled initial operating capability, March UCX Modernization: MSDEB Stephanie Garcia

Next Steps Pilot time  We need States to volunteer to help pilot the MSDEC application prototype  There may be some SBR funds available for implementing the MSDES 21

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23# We are looking for volunteers to help pilot these two new applications. Contact Stephanie Garcia or John Schuettinger to get involved.

Thank You! Find resources for workforce system success at: 24#