Small Talks (First Contact) Thursday, 5 September 2007

Steps to have business contact Begin the conversation Introduce yourself Continue the conversation – talk about your company, job, family, hobbies, and interest End the conversation

Begin the conversation Conference/meeting/party - Are you going to Osaka on business/ - Nice party, isn’t it? - Are you here for conference - the meeting is quite boring. What do you think? Weather - It’s quite cold here, isn’t it? - the weather outside is so nice, isn’t it? City - San Francisco is an interesting city. What is your opinion? - I am in Jakarta for conference. What do you think of Jakarta? Permission - May I have a seat next to you? - May I sit here?

Introduce yourself I am White Chang, a marketing manager of PT. SAMSUNG INDONESIA My name is Lisa Londey and you can call me Lisa. I am from Indonesia and I am a corporate secretary of PT. BCK, Tbk. Hello, I am Danissa Clerk, and I am working for PT. GUDANG GARAM, based in Kediri-Indonesia. Nice to meet you. Hi, nice to meet you. I am Larry King, a representative from PT. SATELINDO, Co.

Continue the conversation Job - I am working for Ajinomoto. I’m in sales division - I am in PT. HM SAMPOERNA as corporate secretary and you? - My company is PT. UNILEVER and I am in HRD Department Company - The company manufactures various types of computers. It was corporated in We produce the world’s leading LCD, TV, and home appliances. We base in the United States. Our company was founded in 1978 Family - My family originally from Maluku but most of them live in Surabaya - My family say I spend more time doing business than at home Interest - Hawaii is a great place to have surfing and scuba-diving, isn’t it? - I am so keen on spending my leisure my having rafting

End the conversation Exchange the card - Here is my card. Maybe we can get together next time you are attending other meetings. - This is my card and I wish you could call me to have another appointment. I am so welcome. Make a new appointment - It is a great to see again, Harry. When should we meet? How about next month in Japan? - Please give me your address, you I can call you and we’ll arrange another appointment Send something - Your product sounds interesting, could you send me a price list and we can make a further business - Your company product makes me interested. Would you send to my office same sample and we can go on another appointment.

Your duty is … Create a conversation in making business contact with a new business partner in a meeting/ conference Please follow four steps in making business contact.

Example 1 A: Are you going to London for business? B: Yes. And you? A: Yes, I am going to be there for a few days. I am Carl Fowler, by the way. B: Pleased to meet you. My name is Alice Hansen. A: Glad to meet you, Alice. Do you travel much? B: Yes, I do. My family say I spend more time in a plane than at home A: Is that true? B: Well, perhaps it’s not quite true, but I do. A: By the way, Who you are with? B: Nabisco. I am in sales division. A: Oh really, I am working for Nike based in New York. Here is my card, wish we could arrange another meeting. B: Oh, thanks. And here is my card. Nice to meet you.

Example 2 A: Are you here for the conference? B: Yes, and you? A: Yes. What do you think of it so far? B: Pretty good. Who are you with? A: PT. TELKOM. I am in telecommunication department B: Oh really. I work for PT. ALCATELL. My name is Donald Trumph A: Glad to meet you. I am Tri Raharjo B: I heard PT. TELKOM just launched a new product, called SPEEDY A: Yup. Speedy was just launched last month and we concentrate on broadband communication. B: It’s a luck. I guess our company can have a project on providing broadband communication. Here is my card. Please call me after the conference and let make another meeting on project. A: Off course. And here is my card. Sooner I am back from Japan, I would like to arrange another appointment with you.