City of Southlake Strategy Map The City of Southlake provides municipal services that support the highest quality of life for our residents and businesses. We do this by delivering outstanding value and unrivaled quality in everything that we do. unrivaled quality in everything that we do. Fulfill Our Mission Live Our Core Values PromoteLearning and Growth ProvideFinancialStewardship Serve Our Customers C1 Achieve the highest standards of safety and security C3 Provide attractive and unique spaces for enjoyment of personal interests C4 Attract and keep top-tier businesses to drive a dynamic and sustainable economic environment C2 Provide travel convenience within City and region B6 Optimize use of technology B1 Achieve best-in-class status in all City disciplines B5 Improve performance of delivery and operational processes B4 Provide high quality customer service B2 Collaborate with select partners to implement service solutions F1 Adhere to financial management principles and budget F3 Achieve fiscal wellness standards F4 Establish and maintain effective internal controls F2 Invest to provide and maintain high quality public assets Manage the Business Safety and Security L2 Enhance leadership capabilities to deliver results L3 Attract, develop and retain a skilled workforce L1 Ensure our people understand the strategy and how they contribute to it L4 Recognize and reward high performers C5 Promote opportunities for partnerships and volunteer involvement Deliver on Our Focus Areas Integrity ● Innovation ● Accountability ● Commitment to Excellence ● Teamwork B3 Enhance resident quality of life and business sustainability through tourism L5 Empower informed decision- making at all levels in the organization Infrastructure QualityDevelopment Mobility Performance Management and Service Delivery Partnerships and Volunteerism

Compensation Program (continued) Program Development 4.Salary Survey Collection 5.Salary Structure and Design Development 6.Implementation 7

Compensation Program Goals Maintain Competitive Edge –Midpoint 103% of Weighted Market Average (102% Executive) –Annual Market Survey Attract & Retain Workforce –Fair & Understandable to Employees –Allow for Movement within Range (raises) –Clearly Defines Essential Functions Fiscally Sound –Future Flexibility

Program Maintenance Annual Compensation Survey –FY09: Market Adjustments FY10: All Pay Frozen Job Evaluation Team Reviews –Periodic Review of All Classifications (2009) –New Classification Placement Job Description Review –As Openings Occur

FY 2011 Market Survey Data Collection: –2010 TML Salary Survey –Directly from Index Cities Analysis: –Little Movement Compared to FY 2010 Survey FY 2011 Market Position DesiredCurrentLagging Non-Exempt103%102%1% Exempt103%102%1% DPS103%96%7% Executive102%97%6%

*Compares Southlake Midpoint to Index Midpoint