Ch 1 1.3 Management. Definition Supports & is responsible for work of others Examples? 1.CEO 2.Supervisor 3.Plant manager.

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Presentation transcript:

Ch Management

Definition Supports & is responsible for work of others Examples? 1.CEO 2.Supervisor 3.Plant manager

What do managers do? Co-ordinate HR (people) resources with material (info, materials) resources to produce goods & services Responsibility: highest level of performance for least amount of inputs

Managerial levels 1.Top/Upper Management Organizational performance Strategic decisions External environment & trends Ex: CEO, COO, CFO

2. Middle management operational decisions implement action plans head large depts./divisions Ex: Deans, Plant mgr., HR Director

3. Lower management Non-managerial workers Work teams meet performance objectives consistent with goals Ex: Dept Head, Supervisor, Assistant Mgr, Foreperson

Types of Managers Line vs. Staff Line: Contribute directly to g/s Ex: Retail mgrs, CEO, Plant mgrs

Types of Managers Staff: Specialized areas – support marketing, accounting, legal Ex: CFO, HR Director

Types of Managers Managers vs. Administrators Managers: For profit organizations Ex: RIM, BMO, Bell Canada

Types of managers Administrators Public/non-profit Ex: Hospital, City, Principal

Types of managers: Functional vs. General Functional Single area – finance General Complex, multi-functional Ex: Plant mgr