© 2015 IHS. ALL RIGHTS RESERVED. Genstar Capital Acquires IHS Operational Excellence & Risk Management Business Ensuring the Success of Global EMIS Projects Ten point success planning checklist JUNE 2016 Dorney Douglass, Senior Director, IHS OE & RM

© 2015 IHS. ALL RIGHTS RESERVED. 2 © 2013 IHS IHS & Operational Excellence Integrated “Operational Excellence” Management Systems require investment in information systems to achieve success. Process Improvement Data-based decision making Business Impact Information-based decision making Operational Excellence Knowledge-based decision making Meet Requirements Subjective decision making

© 2015 IHS. ALL RIGHTS RESERVED. Point #1 Document your project vision Long term strategic program Short term tactical process improvements 3

© 2015 IHS. ALL RIGHTS RESERVED. Point #2 Conduct process discovery to outline gains, improvements, and requirements 4 Your subject-matter experts are interviewed to describe their workflows, tools, and requirements for critical business processes. Urgent Important Readiness Break out sessions allow your stakeholders to quickly and accurately assess their priorities based on simple guidance for each area of study. Assessment findings are then compiled in a detailed requirements traceability matrix (RTM) for use in the solution analysis, design, & testing.

© 2015 IHS. ALL RIGHTS RESERVED. Point #3 Include the groups that will be directly affected by the improvement project Include all stakeholders in the process 5 Executive Operations Executives VP SHE, Sustainability Officer CFO, CPO CIO Functional Corporate SHE Leaders Business Line SHE Leaders SHE Process / Functional Leaders Plant SHE experts and users IT Enterprise Architect IT Technical Support SHE IT Support

© 2015 IHS. ALL RIGHTS RESERVED. Point #4 Build the business case Based on information from your process discovery develop a business case to support your project. 6 Costs Software, Hardware, Hosting Implementation Support and Maintenance Expenses Internal Staff, training, and change control Tangible Gains Labor Savings, Insurance Costs System Cost Reductions Process Savings (waste reductions, energy savings) Intangible Benefits Risk Avoidance Brand Advantage Competitive Advantage Organizational Advantage

© 2015 IHS. ALL RIGHTS RESERVED. Point #5 Be prepared to compete for funding and resources Understand your companies internal CapEx / OpEx funding processes and executive approval levels. 7

© 2015 IHS. ALL RIGHTS RESERVED. Point #6 Have a communication plan Communicate to stakeholders during design, implementation, startup and the ongoing improvement stages. 8

© 2015 IHS. ALL RIGHTS RESERVED. Point #7 Have a detailed implemention plan Few SHE Teams have time to handle their day jobs and deploy new tools and processes. Make sure you have help to deliver on your plan. 9 Initiate Requirements Review Project Controls Kick Off Meeting Software Installation & Documentation Design Product Overview Design Workshop Configuration Design Integration Design Prototype Data Gathering Templates Construct Configuration Integration Data Loading Test Environment Staging Test Plans Unit Testing User Acceptance Testing Resolution Planning & Execution Deploy Training Readiness Audit Go Live Support Lessons Learned Project Close

© 2015 IHS. ALL RIGHTS RESERVED. Point #8 Develop milestones and celebrate success Much work goes into changing work processes. Celebrate successes at various stages in the project. Look for internal or industry awards to provide recognition 10

© 2015 IHS. ALL RIGHTS RESERVED. Point #9 Check Progress and Results Collect facts about the results delivered from the business case Revisit Stakeholders for improvement ideas Frequently after launch and annually as part of your management system improvement process 11 Executive Operations Executives VP SHE, Sustainability Officer CFO, CPO CIO Functional Corporate SHE Leaders Business Line SHE Leaders SHE Process / Functional Leaders Plant SHE experts and users IT Enterprise Architect IT Technical Support SHE IT Support

© 2015 IHS. ALL RIGHTS RESERVED. Point #10 Plan for sustainment and ongoing improvement Configuration Change Control Improved Analytics System Integration Training User Groups Expanding Scope of Deployment 12 Operational Excellence Processes Risk Assessment Incident Management Environmental Performance Compliance Assurance Product Compliance Chemical Management Maintenance, Repair, Operations Management of Change

© 2015 IHS. ALL RIGHTS RESERVED. Questions 13 Dorney Douglass, Senior Director, IHS OE & RM