P3 Technological resources Physical resources Buildings and facilities LO: To examine the main physical and technological resources required in the operation of a selected organisation P3 Physical resources Buildings and facilities Materials and waste Plant and machinery Equipment including IT Planned maintenance and refurbishment Emergency provision Insurance Security Technological resources Intellectual property Accumulated experience and skills Software licences Protection via patents and copyright

M1 Resource Management from the business point of view M1 - Explain how the management of human, physical and technological resources can improve the performance of a selected organisation M1 Resource Management from the business point of view Effective deployment of resources – where and when needed Careful consideration required in order to meet the goals of the business Ensuring the right physical resources are purchased, the right staff are recruited and the best use is made of the technological resources

Complex task that requires careful planning: M1 - Explain how the management of human, physical and technological resources can improve the performance of a selected organisation Complex task that requires careful planning: Determine the strategic plans Anticipate how external factors will affect plans Share functional objectives Identify the resource requirements to meet these objectives Determine whether or not functional areas have these resources Develop a plan to acquire the resources Constantly review progress towards acquiring the necessary resources.

M1 Resource Management from the functional areas point of view M1 - Explain how the management of human, physical and technological resources can improve the performance of a selected organisation M1 Resource Management from the functional areas point of view Each department will have responsibility for managing resources to meet its SMART objectives Internal and external factors constantly changing

HR – monitoring performance and considering ways to improve M1 - Explain how the management of human, physical and technological resources can improve the performance of a selected organisation Monitoring Resources HR – monitoring performance and considering ways to improve Physical – monitoring and recording malfunctions Technological – monitoring and ensuring intellectual property is not misused

Strategic plans – resources to ensure these are met M1 - Explain how the management of human, physical and technological resources can improve the performance of a selected organisation Overall Strategic plans – resources to ensure these are met Resources management is as important as making sure functional areas run smoothly Poor management has serious consequences as business can fail to meets its aims and objectives.

M1 - Explain how the management of human, physical and technological resources can improve the performance of a selected organisation Explain how Business name manage human resources effectively to improve business performance What do they do? What does the company aim to achieve? How does/will ‘what they do’ help them work towards their aims? Explain how Business name manage physical resources effectively to improve business performance Explain how Business name manage technological resources effectively to improve business performance Explain the overall importance of managing resources in order to improve business performance. What will happen if they are poorly managed?

HUMAN RESOURCE EXAMPLE Tesco effectively manage their human resources by ensuring that they have enough operational staff to complete all roles in the organisation. Ensuring they have enough management to make decisions about the operation of the organisation. Ensuring they have enough senior managers and directors to ensure they are able to make decisions about the direction of the organisation. A vital role of the human resource management is to ensure that recruitment takes place effectively and efficiently so that all necessary roles are filled. Another vital role is ensuring that the staff have appropriate skills and experience to fulfil these roles, if necessary the appropriate training is given to staff to support them in their role. For Tesco to be a successful company they need to be able to put the customers needs first. They need to deliver the right products, at the right time, in the right place at the right price. They need to deliver the good value for money with products of a good quality and deliver a wide range. If Tesco are focused on this throughout their recruitment and training of staff (their human resource management) and also through their treatment of staff (continuous human resource development) then the company will improve their performance. It is vital that this is something that is seen as continuous process to ensure that effective recruitment and training of staff keeps up with the changing demands of customers.