Web Survey Group HCII Methodology Masters Lab Patrick Barry, Peter Centgraf, Ben Glenn, Evangeline Haughney

Web Survey Group Overview Project Description Methodology Prototype Demo Lessons Learned

Web Survey Group Project Description What it is: Tool for developing online (web-based) surveys Problem: Current version uses Java Server Pages (JSP) and requires programming skill Goal: Make system accessible to non-programmers while maintaining full functionality of current system

Web Survey Group Project Description Current Version

Web Survey Group Methodology Contextual Inquiries –Artifact Walkthroughs –Retrospective Reviews Contextual Design Keystroke Level Model Heuristic Evaluation Think-Aloud Cognitive Walkthrough Interim Prototype (Access front-end) Current System (JSP tag library)

Web Survey Group Methodology Contextual Inquiry most effective method –Provided broadest source of user data –Identified new roles –Revealed users with different skill levels –Setting focus for interview questions helped set overall project focus Qualifier: This assessment is based on the sheer quantity of CIs. Performing more of the other methods would increase their effectiveness.

Web Survey Group Prototype

Prototype Demo

Web Survey Group Lessons Learned Redesign is challenging while current product is in flux Schedule regular meetings with client Check out the competition Make sure you have buy-in from all stakeholders early in the project

Web Survey Group Questions?