Reinventing Career Centers

The vision The four components of the career center The partners Goals and measures

Vision Jobs driven Focused on target industries and employers Inviting, inclusive, easily navigable One component of an integrated service delivery system

Essential Components of a Jobs Driven System constructed around existing and anticipated labor market demands dependent upon deep working relationships with local employers provides a best in class staffing center for regional employers provides individuals with informed, clear pathways to in-demand jobs ensures that training vouchers and programs are aligned with the skills and demands of the local labor market.

What is a target industry/employer? Has significant need for skilled labor Is interested in partnering with career center staff Provides or is willing to develop specific career pathways

Individuals who use our Career Centers 60% of existing customers are over age of 46 78% are white/non Hispanic 55% have a bachelors degree or higher; 21 % have a masters degree or higher; 22% have a HS diploma or less. Must increase ability and capacity to serve individuals who have difficulty navigating the labor market, including limited English speakers, those with disabilities, and the long term unemployed

Business Community/Employers Welcome center, Job services Suite, Employer Marketplace, Career Navigation Unit Career Centers (WIOA/DCS Programs) Partner Specialized Services Dept. of Transitional Assistance Disability Program Older Workers ABE/ESL Career Education and Training Community Colleges Career & Technical Education Sector Projects Grants Dept. of Unemploy- ment Assistance Youth Commission For the Blind Part of an integrated, collaborative system

Reimagined, Reformed System Recognizes the career center as a single component of regional workforce development system Leverages the unique strengths of specialized organizations Provides an integrated network of support to job seekers Meets the needs of regional employers, particularly targeted employers

Four Components of the Career Center Welcome Center Career Navigation Center Employer Marketplace Job Services Suite

The Welcome Center Universally warm and inviting Multiple entry points Strategy and solutions

The Career Navigation Center Counseling Individualized matching of skills and credentials with in-demand jobs Partner agency referral/specialized assistance Training Access to/information regarding labor-market-driven training programs Financial aid expertise Title I training vouchers Job search skills & seminars

The Employer Marketplace Hub of career center-regional employer collaboration Staffing agency of choice for regional employers, especially target employers Provider of screened candidates Epicenter for rigorous labor market data collection and communication

The Job Services Suite Virtual & physical space Services and features: Access to all services and labor market information Self-directed online training programs Links to partner organizations Transportation, child care resources & information

Business Community/Employers Welcome center, Job services Suite, Employer Marketplace, Career Navigation Unit Career Centers (WIOA/DCS Programs) Partner Specialized Services Dept. of Transitional Assistance Disability Program Older Workers ABE/ESL Career Education and Training Community Colleges Career & Technical Education Sector Projects Grants Dept. of Unemploy- ment Assistance Youth Commission For the Blind Integrated, Collaborative System

Partner Collaboration and Coordination Unified intra-organizational referral system Standardized service pathways Common intake procedures and assessment Specific communication processes and procedures

Common Customer Able to work Language fluency for desired job Computer literacy Can produce job search related documents

Goals and Performance Measures…..Employers Job orders filled within 60 days due to direct career center staff intervention Established career pathways DOL Indicators

Goals and Performance Measures…..Job Seekers Unsubsidized employment 2 nd & 4 th quarter after exit Median earnings 2 nd quarter after exit Participants w/postsecondary credential or HS Diploma 1 year after exit

Principles, not Prescriptions Flexibility within vision Partnership – seeking input and continual revision

Questions and Answers Send follow up questions to: Q & A will be posted on the website each Friday