CIO Roadmaps: Integrated Components Services in support of University Objectives Process Technology People/Skills Last Modified: 1/15/2016

CIO Services & Technology Roadmap Services & Technology in support of University Objectives Project Phase FY FY FY Research-Enhanced Core Network Resiliency/Disaster Recovery Multi-Factor Strategy & Implementation Course Evaluations Virtual Secure Desktop Microsoft/Office 365 Strategic Planning & Implementation Enabling Gigabit Capability through VoIP Phones Low-cost Storage Solution 100Gig research connection to N Va Managed Security Services SIS Mobile Phase 2 HR/Fin Upgrade R12.2 Ivy (multiple phases) Server and Data Center Consolidation Consolidation Wireless Network Upgrade ResearchUVa Segmentation Strategy, Planning, & Implementation (Tiers 1 & 2) App/Server Cloud Migrations Identity & Access Management Billing System Project AWS Brokering Collab LMS Enhancements SIS Mobile Proxy (Parent) Access Desktop Backup Solution 10 GbE Upgrades (Prioritized Buildings) SIS Upgrade Vulnerability Mgt Anti-Phishing SIS Electronic Forms HR/Finance SSO Advanced Benefits Centralized Graduate Admission VoIP Enhancements Mobile Apps Development Service Data Center Planning (VLC;Medical) IT Compliance Effort (ITAR/FISMA, etc.) Budgeting Tool Distributed Science DMZ Enhanced Online Department Directory SIEM Asset Management Inventory High Medium Low Proposed Initiation Planning Execution Priority IPv6 Consolidate ITS Backup Systems Replacement of Joint VPN LDAP Servers Reconfiguration of Automated VPN Closeout VoIP Note: Some initiatives will require additional project or recurring funding. For example, project funding is needed for Identity and Access Management. Recurring funding is needed for additional phases of Ivy. Last Modified: 1/15/2016 Managerial Reporting Software License Consolidation Travel & Expense Ufirst Tuition & Fee Calculator Gift Processing CIO Portfolio University

CIO Process Capability Initiatives Process Capabilities FY FY FY Automated Service Requests/Fulfillment in ServiceNow Service Quality Reviews Availability Tracking in ServiceNow Service Catalog in ServiceNow ServiceNow Mobile Interface Configuration Management Database Knowledge Management in ServiceNow Help Desk Ticketing in ServiceNow Classroom Ticketing in ServiceNow Desktop Support Ticketing in ServiceNow Automated Project Portfolio Management in ServiceNow IT Operations IT Governance Last Modified: 1/15/2016 Usability Survey & Assesments in ServiceNow

CIO Skills Roadmap Includes Certification Options FY FY FY IT Security (Basics, Incident Response, UVa Policies/Procs/Stds) Agile End-to-End Solution Planning & Design Professional Self Development Mgmt Communication & Presentations Project & Portfolio Management & UVa specific framework/methodology IT Service Management & UVa specific ITIL SLA Management Service Design Supplier/Vendor Relationship Mgmt UVa Procurement/Contract Training Business/Financial Analysis & UVa IT budgets/PTAOs UVa Environment, Structure & Culture Higher Ed IT Trends/Issues Systems Integration & Automation Open Source Tools Leadership Development Usability/User Interface Design QA/Testing Reporting & Analytics Enterprise Data Warehouse Cloud Technology Technical Skills UVa Specific and/or General Professional Development People/Skills Last Modified: 1/15/2016 Business Relationship Mgmt Process Design Note: This illustrates the years in which we will invest in particular skillsets and create opportunities to acquire them. Not all skills are applicable to every role.