Joint Learning Center Strategies Presenters Lyle Birchman – UAW Local 602 Joint Learning Center Administrator Steve Ross – GM – LDT Joint Learning Center Administrator Presenters Lyle Birchman – UAW Local 602 Joint Learning Center Administrator Steve Ross – GM – LDT Joint Learning Center Administrator 2 GM – Lansing Delta Township UAW Local 602 Lansing Community College Business and Community Institute UAW-GM National Agreement UAW-GM Center For Human Resources

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Joint Learning Center Strategies Behaviors that can increase participation in LEA courses Behaviors that can increase participation in LEA courses Understand - Important and popular benefit for our members Understand - Important and popular benefit for our members Personal Development (leads to individual success) Personal Development (leads to individual success) Workforce Development (leads to organizational success) Workforce Development (leads to organizational success) Behaviors that can increase participation in LEA courses Behaviors that can increase participation in LEA courses Understand - Important and popular benefit for our members Understand - Important and popular benefit for our members Personal Development (leads to individual success) Personal Development (leads to individual success) Workforce Development (leads to organizational success) Workforce Development (leads to organizational success) 7

Joint Learning Center Strategies Behaviors that can increase participation in LEA courses Behaviors that can increase participation in LEA courses Actively manage the Joint Learning Center Actively manage the Joint Learning Center Quarterly reports to Quality Council Quarterly reports to Quality Council Monthly planning meetings with the LEA Monthly planning meetings with the LEA Make the Joint Learning Center a prominent feature in your plant Make the Joint Learning Center a prominent feature in your plant Invest in good equipment Invest in good equipment Budget for promotional products Budget for promotional products Behaviors that can increase participation in LEA courses Behaviors that can increase participation in LEA courses Actively manage the Joint Learning Center Actively manage the Joint Learning Center Quarterly reports to Quality Council Quarterly reports to Quality Council Monthly planning meetings with the LEA Monthly planning meetings with the LEA Make the Joint Learning Center a prominent feature in your plant Make the Joint Learning Center a prominent feature in your plant Invest in good equipment Invest in good equipment Budget for promotional products Budget for promotional products 8

Joint Learning Center Strategies Behaviors that can increase participation in LEA courses Behaviors that can increase participation in LEA courses Strategies for successful classes Strategies for successful classes Allow the instructors to help promote the classes Allow the instructors to help promote the classes Walk around with it Walk around with it Have flexible course outlines Have flexible course outlines Let participants design the next class (academic interest survey) Let participants design the next class (academic interest survey) Promote the JLC and the classes during new employee orientations Promote the JLC and the classes during new employee orientations Behaviors that can increase participation in LEA courses Behaviors that can increase participation in LEA courses Strategies for successful classes Strategies for successful classes Allow the instructors to help promote the classes Allow the instructors to help promote the classes Walk around with it Walk around with it Have flexible course outlines Have flexible course outlines Let participants design the next class (academic interest survey) Let participants design the next class (academic interest survey) Promote the JLC and the classes during new employee orientations Promote the JLC and the classes during new employee orientations 9

Create Traffic 10 Workforce Development

Examples of Promotional Flyers 11

Presentation to Quality Council 12 GM – Lansing Delta Township UAW Local 602 Lansing Community College Business and Community Institute UAW-GM National Agreement UAW-GM Center For Human Resources

2013 Joint Learning Center Budget $43,200 Lyle Birchman – UAW Joint Learning Center Administrator Steve Ross – GM Joint Learning Center Administrator Mark Van Epps – Joint Activities Representative Kevin Holloway – Joint Training Representative Tom Possehn – Human Resource Development Representative $43,200 Lyle Birchman – UAW Joint Learning Center Administrator Steve Ross – GM Joint Learning Center Administrator Mark Van Epps – Joint Activities Representative Kevin Holloway – Joint Training Representative Tom Possehn – Human Resource Development Representative 13

Joint Learning Center 14

Future Plans 15 Joint Learning Center Satellite Site for Body Shop

Joint Learning Center Strategies Questions? 16

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GM Technical Center Warren Campus and UAW Local 160 Joint Learning Center 18

Warren Tech Center Local Joint Learning Center 19

Warren Tech Center Local Joint Learning Center 20

Warren Tech Center Local Joint Learning Center Our LJLC classroom serves many purposes…. Health & Safety Training classes Health & Safety Training classes In-house Technical training In-house Technical training Pre/post Retirement classes Pre/post Retirement classes Local Educational Administrator (LEA) classes Local Educational Administrator (LEA) classes Our LJLC classroom serves many purposes…. Health & Safety Training classes Health & Safety Training classes In-house Technical training In-house Technical training Pre/post Retirement classes Pre/post Retirement classes Local Educational Administrator (LEA) classes Local Educational Administrator (LEA) classes 21

Warren Tech Center Local Joint Learning Center Recent training needs aligned with the LEA… During the process of implementing GMS and selecting GMS Team Leaders at the Warren Tech Center it became clear to Management and the UAW that in order for the GMS Team Leaders to be successful in their role certain Leaders required computer training During the process of implementing GMS and selecting GMS Team Leaders at the Warren Tech Center it became clear to Management and the UAW that in order for the GMS Team Leaders to be successful in their role certain Leaders required computer training Active employees and retirees had expressed interest in developing their computer skills Active employees and retirees had expressed interest in developing their computer skills Engineering Skilled Trades Apprentices were being added to the Pre-Production and Design operations at the Warren Tech Center Engineering Skilled Trades Apprentices were being added to the Pre-Production and Design operations at the Warren Tech Center Recent training needs aligned with the LEA… During the process of implementing GMS and selecting GMS Team Leaders at the Warren Tech Center it became clear to Management and the UAW that in order for the GMS Team Leaders to be successful in their role certain Leaders required computer training During the process of implementing GMS and selecting GMS Team Leaders at the Warren Tech Center it became clear to Management and the UAW that in order for the GMS Team Leaders to be successful in their role certain Leaders required computer training Active employees and retirees had expressed interest in developing their computer skills Active employees and retirees had expressed interest in developing their computer skills Engineering Skilled Trades Apprentices were being added to the Pre-Production and Design operations at the Warren Tech Center Engineering Skilled Trades Apprentices were being added to the Pre-Production and Design operations at the Warren Tech Center 22

Warren Tech Center Local Joint Learning Center We used the LEA for… Our Local Educational Administrator (LEA) is Macomb Community College (MCC). Our Local Educational Administrator (LEA) is Macomb Community College (MCC). We utilize MCC to conduct training classes in our LJLC therefore based on our training needs it was decided that MCC would conduct the following courses in the LJLC; We utilize MCC to conduct training classes in our LJLC therefore based on our training needs it was decided that MCC would conduct the following courses in the LJLC; Microsoft Office Classes Microsoft Office Classes Apprentice Test Preparation Classes Apprentice Test Preparation Classes We used the LEA for… Our Local Educational Administrator (LEA) is Macomb Community College (MCC). Our Local Educational Administrator (LEA) is Macomb Community College (MCC). We utilize MCC to conduct training classes in our LJLC therefore based on our training needs it was decided that MCC would conduct the following courses in the LJLC; We utilize MCC to conduct training classes in our LJLC therefore based on our training needs it was decided that MCC would conduct the following courses in the LJLC; Microsoft Office Classes Microsoft Office Classes Apprentice Test Preparation Classes Apprentice Test Preparation Classes 23

Warren Tech Center Local Joint Learning Center Microsoft Office Classes Microsoft Office Classes Classes were conducted during working hours for GMS Leaders and supplemented with retirees and interested active employees Classes were conducted during working hours for GMS Leaders and supplemented with retirees and interested active employees 60 students completed classes in students completed classes in 2013 Training tracked on Level 5 BPD boards Training tracked on Level 5 BPD boards Microsoft Office Classes Microsoft Office Classes Classes were conducted during working hours for GMS Leaders and supplemented with retirees and interested active employees Classes were conducted during working hours for GMS Leaders and supplemented with retirees and interested active employees 60 students completed classes in students completed classes in 2013 Training tracked on Level 5 BPD boards Training tracked on Level 5 BPD boards 24

Warren Tech Center Local Joint Learning Center Microsoft Office Classes Microsoft Office Classes Class sessions are 8 hours total Class sessions are 8 hours total Some sessions met as 8 hour days Some sessions met as 8 hour days Some sessions met as 2 days for 4 hours Some sessions met as 2 days for 4 hours One group of classes met 4 days for 2 hours One group of classes met 4 days for 2 hours Microsoft Office Classes Microsoft Office Classes Class sessions are 8 hours total Class sessions are 8 hours total Some sessions met as 8 hour days Some sessions met as 8 hour days Some sessions met as 2 days for 4 hours Some sessions met as 2 days for 4 hours One group of classes met 4 days for 2 hours One group of classes met 4 days for 2 hours 25

Warren Tech Center Local Joint Learning Center Apprentice Test Preparation (ATP) Classes Apprentice Test Preparation (ATP) Classes Various methods of communication (e.g. bulletin board postings, etc.) were used to notify apprenticeship applicants of the openings Various methods of communication (e.g. bulletin board postings, etc.) were used to notify apprenticeship applicants of the openings Promoted ATP classes by posting flyers in buildings on Campus, posted on Local 160 website and announced at Union Meetings Promoted ATP classes by posting flyers in buildings on Campus, posted on Local 160 website and announced at Union Meetings Apprentice Test Preparation (ATP) Classes Apprentice Test Preparation (ATP) Classes Various methods of communication (e.g. bulletin board postings, etc.) were used to notify apprenticeship applicants of the openings Various methods of communication (e.g. bulletin board postings, etc.) were used to notify apprenticeship applicants of the openings Promoted ATP classes by posting flyers in buildings on Campus, posted on Local 160 website and announced at Union Meetings Promoted ATP classes by posting flyers in buildings on Campus, posted on Local 160 website and announced at Union Meetings 26

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Warren Tech Center Local Joint Learning Center Apprentice Test Preparation (ATP) Classes Apprentice Test Preparation (ATP) Classes Classes were held after working hours Classes were held after working hours 2 classes after 1st shift 2 classes after 1st shift 1 class before 2nd shift 1 class before 2nd shift Classes met 4 hours, 1 day a week for 12 weeks Classes met 4 hours, 1 day a week for 12 weeks First week Work Keys Assessment was done through MCC to identify self-tutoring First week Work Keys Assessment was done through MCC to identify self-tutoring 59 students completed classes 59 students completed classes Apprentice Test Preparation (ATP) Classes Apprentice Test Preparation (ATP) Classes Classes were held after working hours Classes were held after working hours 2 classes after 1st shift 2 classes after 1st shift 1 class before 2nd shift 1 class before 2nd shift Classes met 4 hours, 1 day a week for 12 weeks Classes met 4 hours, 1 day a week for 12 weeks First week Work Keys Assessment was done through MCC to identify self-tutoring First week Work Keys Assessment was done through MCC to identify self-tutoring 59 students completed classes 59 students completed classes 28

Warren Tech Center Local Joint Learning Center Contents of Pre-Apprentice Training Manual written by Jack Martin and Mary Serich used for the ATP Class 29

Warren Tech Center Local Joint Learning Center Pre-Apprentice Training Manual Contents Whole Numbers Whole Numbers Fractions & Decimals Fractions & Decimals Reading a Ruler Reading a Ruler Ratios, Proportions, and Percents Ratios, Proportions, and Percents Directed Numbers Directed Numbers Algebra Algebra Geometry Geometry Graphic Math Graphic Math Technical Reading Technical Reading Test-Taking Techniques Test-Taking Techniques Apprenticeship Selection Interview Apprenticeship Selection Interview 30

UAW-GM Joint Learning Centers – Best Practices Dennis Herron /Susan Baker – JTR/ GM Rep Furman Latimer – Training Rep UAW Local 1853 – Spring Hill Mfg Dennis Herron /Susan Baker – JTR/ GM Rep Furman Latimer – Training Rep UAW Local 1853 – Spring Hill Mfg June 2013UAW-GM Joint Training Conference 31

Agenda Learning Center Site Location Learning Center Site Location Leadership Support Leadership Support Communication Methods Communication Methods Participation Rates Participation Rates Local Education Agency Planning Local Education Agency Planning Gathering Feedback Gathering Feedback Learning Center Site Location Learning Center Site Location Leadership Support Leadership Support Communication Methods Communication Methods Participation Rates Participation Rates Local Education Agency Planning Local Education Agency Planning Gathering Feedback Gathering Feedback 32

Spring Hill Learning Center Site Site location close to plant yet available to retirees and spouses Ample parking and easy access to building Available space for multiple classrooms and break area Site location close to plant yet available to retirees and spouses Ample parking and easy access to building Available space for multiple classrooms and break area 33

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Leadership Support Good communication with Key Four Leaders Good communication with Key Four Leaders Keeping the UAW Chairman and President aware of upcoming events Keeping the UAW Chairman and President aware of upcoming events Meet regularly with Salary Training Leader Meet regularly with Salary Training Leader Good communication with LEA Director Good communication with LEA Director Good communication with Key Four Leaders Good communication with Key Four Leaders Keeping the UAW Chairman and President aware of upcoming events Keeping the UAW Chairman and President aware of upcoming events Meet regularly with Salary Training Leader Meet regularly with Salary Training Leader Good communication with LEA Director Good communication with LEA Director 39

Communication Strategy Four Month Calendar Four Month Calendar UAW News UAW News Class Flyers in Plant Class Flyers in Plant Union Meetings Union Meetings Retiree Meetings Retiree Meetings Four Month Calendar Four Month Calendar UAW News UAW News Class Flyers in Plant Class Flyers in Plant Union Meetings Union Meetings Retiree Meetings Retiree Meetings Chairman’s Report Chairman’s Report Facebook Page Facebook Page Contacts Contacts Twitter Twitter Annual Open House Annual Open House 40

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Participation Levels January - April Hours Completed Learning Center = 800 Retirement Classes = 304 Mainstay Fidelity Nettworth Students Learning Center = 129 Retirement Classes =

2014 Learning Center Needs Analysis OBJECTIVE: To determine the on-going educational needs of our employees, retirees and spouses PLAN: Host a Open House event at the Learning Center with food and prize drawings  Seek input from team members on educational needs by using prize drawing survey form Distribute survey packets in each operational area 48

Questions ??? 49