Restaurant Opportunities Center of New York The Restaurant Opportunities Center of New York (ROC-NY) Workplace Justice Campaigns Research & Policy Work Workforce Development High Road – Restaurant Industry Roundtable & COLORS Cooperative Restaurant

Restaurant Opportunities Center of New York Our First Report: Behind the Kitchen Door The NYC Restaurant Industry Coalition Official Government Data 530 worker surveys (subways, soccer fields, ESL schools, Coalition partners) 45 worker interviews 35 employer interviews

Restaurant Opportunities Center of New York Key Findings #1 The New York City Restaurant Industry is Thriving! #2 While there are some decent, living-wage jobs in this industry, most workers suffer under poverty wages and poor working conditions.

Restaurant Opportunities Center of New York 2000 Census Data -161,508 restaurant workers in NYC, 67% immigrant, 99% non-union -Median wage is $9.11 an hour. Nearly 60% of all workers make less than $10.00 an hour. Immigrants of color hold the lowest-paying jobs.

Restaurant Opportunities Center of New York WAGES

Restaurant Opportunities Center of New York WAGE AND HOUR VIOLATIONS

Restaurant Opportunities Center of New York WORKPLACE PRACTICES

Restaurant Opportunities Center of New York HEALTH AND SAFETY

Restaurant Opportunities Center of New York WORKPLACE INJURIES AND RISKS

Restaurant Opportunities Center of New York BENEFITS AND HEALTH

Restaurant Opportunities Center of New York FOH/BOH DISPARITY Health and Safety and Mobility

Restaurant Opportunities Center of New York Cost to Taxpayer A Cornell University Burn Center study indicated that of 2001 adult patients admitted to the emergency room, 3.8% (76 people) were restaurant workers. On average, these workers stayed in the hospital 12.8 days, with an average daily hospitalization cost of $3,400 (excluding physician fees).

Correlation of Labor Violations and Workplace Safety Workplace Safety Training Did you receive instruction or training about workplace safety? Lack of workplace safety training was more likely to exist in workplaces with high labor violations. Sixty-five percent (65%) of workers in workplaces with high labor violations did not receive workplace safety training Seventy-nine percent (79%) of workers in workplaces with no labor violations did receive safety training

Correlation of Labor Violations and Workplace Safety Time Pressure Have you ever done something because you were under time pressure that might have harmed the health or safety of customers? Workers in workplaces with high labor violations were more likely to harm the health and safety of customers due to time pressure. Forty percent (40%) of workers in workplaces with high labor violations frequently or sometimes worked under pressure that might have harmed the health and safety of customers Ninety-one percent (91%) of workers in workplaces with no labor violations never harmed the safety of customers due to time pressure

Correlation of Labor Violations and Workplace Safety Did Several Jobs at Once Have you ever done several jobs at once? Workplaces with high labor violations were more likely to have workers do several jobs at once. Forty-one percent (41%) of workers in workplaces with high labor violations frequently did several jobs at once Eight percent (8%) of workers in workplaces with no labor violations frequently did several jobs at once

Correlations of Labor Violations and Job Training Did Jobs Not Trained For Have you ever done a job you were not trained for? Workers doing work they were not trained for were more likely to exist in workplaces with high labor violations. Forty-six percent (46%) of workers in workplaces with high labor violations frequently or sometimes did a job they were not trained for Eighty-six percent (86%) of workers at workplaces with no labor violations never did jobs they were not trained for

Correlation of Labor Violations and Workplace Safety Worked When Understaffed Have you ever Worked when the restaurant was understaffed? High Labor violations were more likely to have workers work when the workplace is understaffed. Forty-one percent (41%) of worker in workplaces with high labor violations frequently worked when the restaurant was understaffed Six percent (6%) of workers in workplaces with no labor violations frequently worked when the restaurant was understaffed

Restaurant Opportunities Center of New York Health & Safety Project 1.Research: 500 surveys, 10 focus groups 2.Peer Education & Health Fairs 3.Ergonomic Interventions - COLORS 4. Policy/ Developing Industry Guidelines

Restaurant Opportunities Center of New York Ergonomic Study Conducted ergonomic study at COLORS Looked at impact of ergonomic kitchen Found that if the kitchen is ergonomic, it leads to less injuries, which enhances the whole restaurant experience

Restaurant Opportunities Center of New York Health & Safety Research Report Release summit scheduled for September 11, 2009 Culmination of 500 surveys and 10 focus groups examining health & safety standards and protocols in the New York City restaurant industry 75% will cover Health & Safety, and 25% will be regarding leadership training

Restaurant Opportunities Center of New York Health & Safety Policy Policy as an organizing tool at ROC-NY Responsible Restaurant Act, Intro 569 Discrimination Bill - Posting Promotional Opportunities ROC-NY on New York City Paid Sick Days Advisory Board

Restaurant Opportunities Center of New York Past Year Challenges Health Fairs – Medical staff has not been as forthcoming because of economic Most of Peer Educators have been good, but some have not worked out because owners do not want this in their restaurants right now Paid Sick Days legislation will gain momentum after Fall report release and election season

Restaurant Opportunities Center of New York Past Year Successes Last Week – Roundtable Summit at COLORS Link between workplace justice and public health Member leaders conducting health and safety trainings Progress on Health & Safety report

Restaurant Opportunities Center of New York Questions & Answers Sheebani Patel, Organizer/Attorney – Jeff Mansfield, Case Manager –