SUPPLIER MANUAL FEBRUARY 2002, EDITION. CUSTOMER SATISFACTION GLOBAL GOAL LEADERSHIP ON THE MARKETS MORE BUSINESS QUALIFIED SUPPLIERS -process under control.

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Presentation transcript:

SUPPLIER MANUAL FEBRUARY 2002, EDITION

CUSTOMER SATISFACTION GLOBAL GOAL LEADERSHIP ON THE MARKETS MORE BUSINESS QUALIFIED SUPPLIERS -process under control -prevention -continuos improvement -self-certification of products QUALITY -lead time reduction -reliability of deliveries -split deliveries -reaction to rapidity of change FLEXIBILITY -Partnership -Competitiveness -Transparency PRICES -Innovation -Co-design -quick time -suggestions to improve performance and/or to reduce costs TECHNOLOGY 1

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17 Nota: DA RITORNARE COMPILATA E FIRMATA ENTRO 15 GIORNI DAL RICEVIMENTO

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