Concur Travel & Expense March 2012

Welcome Introductions Jamie Zimmerman, Travel Rita Kenney, Travel Bev Dennis, Finance Katie Jaapar, Finance Kate Andersen, T&T Account Manager Grace Chandler, T&T Concur Travel Expert

Agenda Travel & Expense Policy Updates Demo of Concur Travel & Expense Closing

Travel & Expense Policy Updates Simplification of T&E policy Allowed/Disallowed Baggage - recommend no more than 1 charged bag & check-in online vs. at airport Advance Purchase -Bookings less than 14 days in advance should be limited to emergency situations only (ex. equipment down, late notice from client, etc.) Business class – 7 contiguous hours of flight time vs. 7 hours for international flight including connection time Utilize hotel shuttle service vs. renting a car as most preferred hotels have free shuttle Online booking tool - Cost savings tied to making bookings online vs. calling an agent After-Hours support - ConAgra incurs a premium cost for support after- hours. Non emergency types of calls should be made the following business day *Concur manager travel compliance notifications coming in FY13

5 CONCUR TRAVEL & EXPENSE

Mobile - BlackBerry IMPORTANT NOTE for BlackBerry Users: Current restrictions to BlackBerry’s App World will be removed as of Monday, March 26 th. You will be required to use a BlackBerry ID to download apps.

Mobile - iPhone

Expense- New Features Enable E-Receipts –Receipt will automatically attach to expense in report. One Click Report Creation –Click on Icon next to trip in Travel section and all expenses incurred during the date range of the trip will import into an Expense Report. Travel and Expense Item match –Concur will auto match itinerary to expenses downloaded from US Bank. Hotel Itemizations –Hotel expenses will automatically itemize when imported to a report with E-Receipts enabled.

Concur Central’s Current Look

Concur Central’s New Look New Travel Tab

Concur Expense Current Look New Look will be the same.

E-Receipts Enabling E-Receipts will trigger all receipts that are electronically passed by the supplier to automatically download and attach to the expense in Concur. Please note: The traveler needs to sign up for E-Receipts. This cannot be done by a delegate. Electronic Receipts from Hotels, Airfare and Car Rentals are the most common.

Expense E-Receipts Hovering over the E-Receipt Icon will show the receipt imported by Concur.

One Click Report Creation Please note: You will still need to click on Details>Report Header to update report name, enter statement total, etc. as well as remove any charges that should be on the next report.

T&E Auto Match The travel booking will match in the background any expenses on a Travel Itinerary that download from US Bank. If the expense is not downloaded yet, the following will show:

T&E Auto Match cont. Select items to import, or click the Trip Name to import the entire trip to the expense report. The system automatically pulls in card charges from the trip dates and has the user confirm any items that are not an exact match in the Smart Expenses screen.

T&E Auto Match If the expense has not auto-matched, there is an option to manually match transactions between the Itinerary to US Bank.

Hotel Itemizations Please note: If it is a smaller hotel, this information may not pass and old process of itemization and receipt attachment will need to be used.

Coming Soon! Look for new Expense Types to show in Concur: –Currently there are 94 Expense Types in Concur. –Moving to approximately 55 Expense Types. –Simplified Meal Types –Logical Expense Layout Easier to locate expenses. More logical expense types.

Company Paid Credit Card Credit Card is entrusted to you Relieves employee from waiting for reimbursement for travel Allows simple process for making immediate purchases Misuse can and does result in termination of your job Know the rules Hold yourself and others accountable for following the rules Use the proper judgment to apply the rules Do what is best for the company and employee

Cardholder Accountabilities Do the shareholders consider it a business expense? Does the IRS consider it a business expense? Does management consider it a business expense? Does internal audit consider it a business expense?

Manager Review Know what your employee does Trips/travel Committees Job responsibilities Know what suppliers are appropriate for their department and job level Higher level of review for merchants where personal purchases could be made -Wal-Mart, Target, Best Buy, Home Depot. Make timely reporting a priority-set an example. Waiting makes it harder, not easier to get reports done. Confirm completion of reports for employees leaving the company.

Manager Review cont. Review business purpose entered by employee –Does it make sense? –Does it match receipt ? –Are you familiar with their trip and the purpose? –Did the most senior attendee from the dept. pay for the meal for the group? –Are the meal charges appropriate for the location and business reason? Review Credit Card Level 3 data (receipt line item) –Hover over icon on expense line Review receipts –Is detail legible and are all line items appropriate; any evidence of tampering? –Are some invoices missing from a supplier with frequent purchases? –Minimum Required Receipts: Travel Card- Any charge over $75. Not required for Airfare. Cash Reimbursement- Any amount over $25. –Managers can require ALL receipts from employee if they choose.

Contact information TRAVEL RESERVATIONSTRAVEL POLICY Travel and TransportRita Kenney Travel Administrator EXPENSE POLICY AND PROCEDURE DL-Concur Help Guides located on Concur homepage, Travel and Credit Card SharePoint under Training & Travel Portal