Archive Migration Service Automating Archive Migrations with BitTitan Solutions

Introduction Solution Deck Contents 1 Background 2BitTitan Archive Migration Service 3Customer Success 4Migration Methodologies 5Key Planning Points 6 Stub Management 7Migration Scenarios

Introduction Solution Deck Contents 1 Background 2BitTitan Archive Migration Service 3Customer Success 4Migration Methodologies 5Key Planning Points 6 Stub Management 7Migration Scenarios

Background 1 Why do we need to migrate our archive? These systems are expensive and difficult to maintain.

Background 1 Why do we need to migrate our archive? o Virtually unlimited capacity o Easier to use and maintain o More affordable

Background 1 Why do we need to migrate our archive? archive migrations are complex. Rely on experts and automated archive migration services.

BitTitan Archive Migration Service How Can We Help You?

BitTitan Archive Migration Service (AMS) 2 What is Archive Migration Service? 100% WHITE-GLOVE EXPERTISE & PERSONNEL TOOLS & SERVICES SEAMLESS MIGRATION EXPERIENCE

BitTitan Archive Migration Service (AMS) 2 What is Archive Migration Service? BitTitan handles the archive migration Archive BitTitan role: Archive Migration Service As a BitTitan Partner, your role is to: Sell AMS as your own service Rebran d Plan with your customer Consult

Customer Success Creating a Seamless Experience for the Customer

Customer Success What do your customers want from an Archive Migration? o They want a migration experience with little or no downtime. o They want to have zero impact on the end user. o They want all of their data available on the Destination. o They want their archive message stubs to be managed appropriately. o They want to decide how to manage journaling. o They want to manage data for inactive users. o They want their message archive to comply with regulatory requirements. 3

AVOIDING PITFALLS LOW COST SATISFACTION COMPLIANCE ROAD MAPAUTOMATION Customer Success What makes an Archive Migration successful? 3

Migration Methodologies Migrating Manually vs. Automated Processes

o Takes significantly longer than automated process o No audit trail o No evidence of regulatory compliance o High failure rate o More susceptible to human error o Exposes data to tampering o Potential data loss o More reliable than manual migration o Item-level auditing and logging o Chain-of-custody reporting o Handles message stubs o Reduces cost and speeds up the migration process o Multi-threaded, multi-server platform enhances performance Migration Methodologies Migrating ManuallyAutomated Process 4

Key Planning Points Source, Destination, Journaling, Legal Compliance

Source & Destination Questions to consider 5

o Journaling archive stores every piece of for legal requirements. o Over time, the journaling archive becomes extremely large. o In preparation, you must consider: o Does your customer need to continue journaling? o Do they need their journaling archive migrated? o Do you plan to leave the journal intact, and start fresh on the new system? Journaling 5

o You cannot move an individual user’s data from the journal. o You can only splice it by date and then migrate. o BitTitan will help you decide what to do with the journal, and configure the archive tools appropriately. Journaling 5

o Must the customer provide auditing and reporting that meets industry-specific regulations? o What data retention and eDiscovery requirements are required? o Is the organization currently involved in any lawsuits? o Is any content in the archive under litigation hold? o Does the customer need to migrate “inactive” user messages and maintain chain-of-custody protocols? o Does the customer need to maintain a custodian-to-data relationship during every step of the migration process? Legal Compliance and eDiscovery 5

Stubs Rehydrating on the Source and on the Destination

Stubs What they are 6 10:08 AM08:03 AM8/25/20168/22/2016 Example Mailbox Archived Mailbox Active Mailbox Stub

Stubs What they are 6 8/22/2016 Archived Mailbox To: From: Date: Attached: Subject: Content: … Full Message Body Stub

Rehydrating Stubs The basics 6 8/22/2016 Archived Mailbox To: From: Date: Attached: Subject: Content: … Full Message Body Stub

Rehydrating Stubs The basics 6 8/22/2016 Archived Mailbox To: From: Date: Attached: Subject: Content: … Full Message Body Stub

Rehydrating Stubs The basics 6 8/22/201610:08 AM08:03 AM8/25/20168/22/2016 Example Mailbox Active Mailbox

Rehydrating Stubs The basics 6 8/22/201610:08 AM08:03 AM8/25/20168/22/2016 Example Mailbox Active Mailbox Preserves original message metadata

Rehydrating Stubs The basics 6 8/22/201610:08 AM 08:03 AM 8/25/2016 8/22/2016 Example Mailbox Preserves original message metadata oMoMessage ID oRoRead Status oMoMessage Subject oRoRecipients oSoSend Date

Rehydrating on the Source 6 AMS Archive Source Mailbox 2 TB3 TB Destination Mailbox 3 TB MRS

Rehydrating on the Destination Option 1 6 AM S Stub Stub Messages Archived Messages Destination Mailbox Part One: Migrating stubs Part Two: Rehydrating stubs with full messages Source Archive Source Mailbox

Rehydrating on the Destination Option 2 6 Stub Stub Messages Source Archive Source Mailbox Destination Mailbox AM S Archived Messages

Rehydrating on the Destination Option 2 6 Stub Messages Source Archive Source Mailbox Destination Mailbox AM S Archived Messages Stub MigrationWiz Mailbox Migration AMS Archive Migration

o You can delete stubs if you have no regulatory or other reason for preserving stubs on the Destination o Users will be able to access archived messages after they have been migrated. o Users may be able to access archive systems via the web portal, if the functionality is available. o Caution: Deleting stubs breaks the link to the archived message, rendering the legacy archive obsolete. Deleting Stubs 6

Migration Scenarios On-Premises and Hybrid

On-Premises Exchange to Office ON- PREMISES CLOUD Worker Server Extractor File Server SQL Server AMS

Hybrid Environment to Office CLOUD ON- PREMISES MRS Microsoft Replication Service Mailbox AMS File Server SQL Server Stub Rehydration Replicates entire mailbox Mail Enabled Users AMS

Summary Solution Deck Contents 1 Background 2BitTitan Archive Migration Service 3Customer Success 4Migration Methodologies 5Key Planning Points 6 Stub Management 7Migration Scenarios