B:7 - Living Well in Communities: There’s No Place Like Home

Susanne Miller Susanne Miller has worked in residential care for older people and as a child and family social worker in Glasgow. She worked in strategic planning for almost 10 years before returning to operational practice as a Senior Manager within children's services. In 2012, Susanne became the Assistant Director of Social Work Services in Glasgow, moving in 2015 to become Chief Officer Strategy, Planning and Commissioning and Chief Social Work Officer for Glasgow City Health and Social Care Partnership.

June Wylie June has spent over 20 years working as an Occupational Therapist and manager in a range of acute services, including acute medicine, medicine of the elderly and stroke in Glasgow, Ayrshire and Edinburgh. For the last twelve years June has worked in national posts at Healthcare Improvement Scotland and the Scottish Government. June was appointed to the post of Head of Implementation and Improvement at Healthcare Improvement Scotland in Her remit currently includes Living Well in Communities, Older People in Acute Care and Focus on Dementia. Follow June on Twitter at

Living Well in Communities Living Well in Communities is a portfolio of improvement programmes, which aims to support people to spend more time living well at home or in a homely setting. We are supporting a selection of Health and Social Care Partnerships with improvement work, and we will be sharing the learning from these tests of change across all partnerships.

High resource individuals Frailty and falls Anticipatory care planning Housing Intermediate care and reablement Palliative and end of life care

High resource individuals Frailty and falls Anticipatory care planning Housing Intermediate care and reablement Palliative and end of life care

High resource individuals Back to the community Anne Palmer is the Programme Manager for Connected Care in NHS Borders. This is a clinically-led health and social care programme that extends across hospital, community and individual settings to deliver the overarching outcome of no unnecessary hospital stay and no delay in care intervention.

High resource individuals Frailty and falls Anticipatory care planning Housing Intermediate care and reablement Palliative and end of life care

Frailty and falls Back to the community Rebekah Wilson is the Ayrshire and Arran Falls Lead and Falls Community Connector. She is also the Ayrshire and Arran AHP Lead for Falls.

High resource individuals Frailty and falls Anticipatory care planning Housing Intermediate care and reablement Palliative and end of life care

ACP – Alice’s Story

Anticipatory care planning Back to the community Janette is Nurse Consultant for Long Term Conditions with NHS Lanarkshire and National Clinical Lead (Nursing) for Anticipatory Care Planning at Healthcare Improvement Scotland. Follow Janette on Twitter at

High resource individuals Frailty and falls Anticipatory care planning Housing Intermediate care and reablement Palliative and end of life care

Housing Back to the community Maureen Cameron is Manager at Lochaber Care & Repair, which promotes the independence and well-being of older people and disabled people by assisting and supporting them with advice, repairs and adaptations to their homes.

High resource individuals Frailty and falls Anticipatory care planning Housing Intermediate care and reablement Palliative and end of life care

Intermediate care and reablement Lorna Dunipace is Interim Head of Transformational Change (Older People) at Glasgow City Health and Social Care Partnership. Back to the community

High resource individuals Frailty and falls Anticipatory care planning Housing Intermediate care and reablement Palliative and end of life care

Palliative and end of life care Caroline Sime is a Research Fellow at the University of the West of Scotland and Ardgowan Hospice. The priorities for the project are to improve the waiting times from referral to services starting, improving patient experiences and introducing the use of patient reported outcome measures in a variety of hospice services. Follow Caroline on Back to the community

High resource individuals Frailty and falls Anticipatory care planning Housing Intermediate care and reablement Palliative and end of life care

Living Well in Communities By providing targeted improvement support in these different care and service areas, and sharing our learning across Scotland, Living Well in Communities will enable more people to spend more time living well at home or in a homely setting.

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Image credits The Noun Project People by Mugdha Damle At by Mr Pixel Mail by Edward Boatman