ENROLMENT 2015/2016

AGENDA  Stages of enrolment  On-line enrolment  Face-to-face enrolment  Importance of student experience  Importance of the data collected  Further information  The enrolment task – sample student

THREE/FOUR STAGES OF ENROLMENT MY ASTON PORTAL (MAP)  1 st Stage - ON LINE ENROLMENT (student status = P before enrolment). Students will check and confirm their data and agree to the terms and conditions of the University.  2 nd Stage – UPLOAD PHOTO AND VERIFICATION All students are required to upload a photo and this photo is verified by ISA. (student status = P-EN after verification).  3 rd Stage - (OVERSEAS STUDENTS only) – PASSPORT SCANNING (includes scanning of travel documents, passports and visas. The Passport Scanning Check-In session will be available from 22 nd September.)  Final Stage - FACE TO FACE ENROLMENT (student status = P-EN before face to face enrolment and C (Current) after face-to-face is completed.) Students are able to view clearly in MAP the status of each stage

1 st STAGE – ON LINE ENROLMENT ON MAP Students will be able to check or provide further information on the following: Section 1: Personal Details Section 2: Programme Details Section 3: Student Finance Section 4: Education Background Section 5: Qualifications on Entry Section 6: Country of Residency Section 7: Declaration

FINAL STAGE - FACE TO FACE ENROLMENT Assessors are required to:  Verify their ID, personal data and documentation  Confirm the data that is already held  Check any flagged areas against applicant’s evidence  Check and confirm qualifications and fee status  Resolve any problems or disputes  Answer any questions the student may have  Remember the importance of first class customer service

New ID requirements UK National Students A valid passport If the student does not hold a valid passport we will accept: A full birth certificate together with one piece of photo ID from the list below: Driver’s Licence (photo card) A valid proof of age ID/Citizen card An Old college card HM Forces ID card NB We will not accept a driving licence without a birth certificate EU/EEA Students A valid passport National Identity card International Students Original Passport with Entry Clearance Visa Biometric Residence Permit

New ID Requirements – MAP screen

CREATING A POSITIVE STUDENT EXPERIENCE  Be available in a timely manner  Greet the student in a friendly way  Explain what you are doing  Listen  Be interested  Be helpful  Take the extra step  Don’t make promises unless you know that they can be fulfilled

IMPORTANCE OF DATA The quality of the data that is captured and confirmed at face-to-face enrolment is extremely important and assessors must be careful to ensure that the data is accurate and up-to-date. Highest qualification on entry combined with post-code on entry – impacts on widening participation funding. Student demographic/personal data – for example place of birth is relevant for widening participation and other funding. Entry qualifications generally (particularly incoming tariff scores) – impacts on league tables rankings. Evidence of employer sponsorship (where applicable) – impacts on whether we can access alternative funding streams for students.

ENROLMENT TIMETABLE ENROLMENT TIMETABLE FOR G63: 17/18 September 2015 International Enrolment Thursday 17th September 14:0014:30 LSS UG OS/Exch/EU 14:3015:00LSS PGT OS/EU 15:0015:30LHS PGT OS/EU 15:3016:00LHS UG OS/Exch/EU 16:0016:30EAS PGT/PGR OS/EU 16:30 17:00 EAS UG OS/Exch/EU ABS PGT Enrolment Friday 18th September 09:3011:30ABS UG OS/Exch/EU 11:30 16:00 ABS PGT ALL ENROLMENT TIMETABLE FOR G63: 21st - 25th September 2015 DATEStartEndENROL IN G63 Monday 21 September 10:0012:30LSS UG Home 12:3017:30 ABS UG Home Tuesday 22 September 09:3010:30LSS PGT 10:3011:30EAS PGT/PGR 11:3012:30LHS PGT 12:30 17:30 EAS UG Home Wednesday 23September 10:00 15:00Catch up day Thursday 24 September 10:00 15:00Catch up day Friday 25 September 10:00 15:00 LHS UG Home

New Room Layout In Out

FURTHER INFORMATION UNIVERSITY INTRANET Enrolment Page:  Timetable for enrolment  Enrolment Process Chart  Assessors Guide  Enrolment screen shots for face-to-face enrolment (PG Overseas & UG Home)

Feedback from 2014/5 Explain to the student what you are doing e.g. ensuring they are charged the correct fees Do not change from SW to FT at enrolment advise students they can do this through their School Office up to end of 2 nd year. If students say they are having their exams remarked tell them we would need to see official confirmation of their regrade. They should take it to the School. Water will not be provided, please bring your own bottle if needed Additional qualifications (any level 3 quals that the student has added that are not necessarily part of their entry requirements) – Reminder slip to take certs to Schools for verification – will not result in temporary enrolment