SMS Alerts on BRI Lite and BRI Enterprise Firmware version July 2011

Designed for Operators Distributors Service companies BRI Enterprise –Allows PSTN and PBX connection in same time –Used for sms alert demonstration

Everything is working PBX NT OPERATOR: HAPPY CUSTOMER: HAPPY

Failure of ISDN Line to PSTN PBX NT SMS: PSTN ISDN line DOWN at Hotel Hilton ACTION: Get PSTN network specialist Calls rerouted over GSM

ISDN line is fixed PBX NT SMS: PSTN ISDN line UP at Hotel Hilton ACTION: Stop PSTN network specialist

Failure of ISDN line to PBX PBX NT SMS: PBX ISDN line DOWN at Hotel Hilton ACTION: Get PBX specialist

Failure of GW or GSM network PBX NT 1) 2) SMS: GW activity report from Hotel Hilton NO SMS ACTION: Get GW or GSM specialist Calls going through even if gateway is off

Summary 3 types of SMS messages –ISDN line is down (after X seconds) –ISDN line is up (after X seconds) –I am alive (every X day) Can be sent up to 3 numbers –Automatic report system –Technician serving hotline –End customer

Benefits Quick failure detection Exact report –Which gateway has issue –Who should be contacted + BRI Enterprise can provide back-up calling line over GSM as this gateway can be put between PSTN network and PBX (BRI Lite can be connected only to PBX)