03 Introduction to MIS System Project Sang Won Lee 1 Seo Kyoung U. 03 Introduction to MIS SP(System Project) Spring, 2005 Sang Won Lee

03 Introduction to MIS System Project Sang Won Lee 2 Seo Kyoung U. Contents MIS Post-PC Internet/Intranet/Extranet DSS SIS BPR EC eProcurement MIS & EC Architecture

03 Introduction to MIS System Project Sang Won Lee 3 Seo Kyoung U. MIS (Management Information Systems) MIS: Management Information Systems ITMgmt Strategy Creating Opportunities for Mgmt Innovation Requesting MIS

03 Introduction to MIS System Project Sang Won Lee 4 Seo Kyoung U. MIS – cont’d Goal: Strengthen Short/Long-Term Competitive Power of Enterprise Environment Managerial Environment: Electronic Commerce, Virtual Organization IT Environment: Internet, Development of Each Factors

03 Introduction to MIS System Project Sang Won Lee 5 Seo Kyoung U. MIS – cont’d Factors Computer: H/W, S/W(OS, Application) Communication Network: Internet, Intranet, Extranet Information: Data, Knowledge, Hypertext, Document People: User, Developer, Outsourcing Relationships Distribution Centralization Factor Environments Goal Relationships

03 Introduction to MIS System Project Sang Won Lee 6 Seo Kyoung U. Development of IT Supplies servers with big capacity and database softwares. Sysplex; Backup Recovery System supply of PC supply of Post-PC MIS S/W ERP (Enterprise Resource Planning) Objects and Components Supplies Internet or Web Technologies. e-Commerce, e-Business, c-Commerce Supplies Mobile Phones & Mobile Internet. m-Commerce Data Warehouse Data Mining

03 Introduction to MIS System Project Sang Won Lee 7 Seo Kyoung U. Post-PC PDA (Personal Digital Assistant) HPC (Handheld Personal Computer) Thin Client: Without Hard Disk Web Pad/Web Terminal: Internet-connected Notebook Internet TV Auto PC: Mobile Internet for automobiles E-Book terminals Mobile services Internet Screen Phone The Next-Generation Game Tools

03 Introduction to MIS System Project Sang Won Lee 8 Seo Kyoung U. Changeable Managerial Environment The advent of EC (Electronic Commerce) The advent of Internet Marketing The advent of CRM (Customer Relationship Management) B2B EC and Exchanges From Data Operation to Decision Support SIS (Strategic Information Systems) as a tool of Competitive Power BPR (Business Process Reengineering) eProcurement for Procurement Innovation SCM (Supply Chain Management) and Cost-Down of Logistics Integration between Internal and External Information Mgmt Harmony between Traditional Mgmt and EC?

03 Introduction to MIS System Project Sang Won Lee 9 Seo Kyoung U. Development of MIS Internet, Intranet, Extranet The Platform of EC Software Management and ERP Integrated with EC Decision Support Systems (DSS) Data Warehouse Data Mining Collaborative Forecasting Strategic Information Systems (SIS) Practical Use of EC Business Process Re-Engineering (BPR) Practical Use of EC Main Tendency of Electronic Commerce

03 Introduction to MIS System Project Sang Won Lee 10 Seo Kyoung U. Internet Hypertext and World Wide Web; HTML, XML/EDI Multi-media: Character, Audio, Video Cost: Free Internet Service Provider (ISP) Supplies EC and KM Environment.

03 Introduction to MIS System Project Sang Won Lee 11 Seo Kyoung U. Intranet & Extranet The Environment of B2B EC Intranet: LAN on Internet Extranet = Extended Intranet

03 Introduction to MIS System Project Sang Won Lee 12 Seo Kyoung U. Software Management & ERP End User Computing (Owner Driver) The Advent of Efficient Requirement Analysis Package and In-House Development We have had much trouble in Securing Experts and System Maintenance.

03 Introduction to MIS System Project Sang Won Lee 13 Seo Kyoung U. Software Management & ERP – cont’d The Introduction of ERP (Enterprise Resource Planning) Management Innovation for ERP software The Early Days: Focused on Inner Management Nowadays: Extended ERP for B2B Introduction Strategy: Harmony with Management Strategy and ERP Selective Outsourcing System Integration Practical Use of Application Service Provider

03 Introduction to MIS System Project Sang Won Lee 14 Seo Kyoung U. DSS (Decision Support Systems) Data Processing Systems (DPS) : Handling of Big Quickness Correctness Big Scale Database for Present Information Decision Support Systems (DSS) It is impossible to Automate Decision. Data Warehouse Data Mining: Abstracting Knowledge from Data Warehouse Used for Database Marketing, CRM Web Mining and e-CRM

03 Introduction to MIS System Project Sang Won Lee 15 Seo Kyoung U. CPFR Collaborative Planning, Forecasting, and Replenishment (CPFR)

03 Introduction to MIS System Project Sang Won Lee 16 Seo Kyoung U. SIS (Strategic Information Systems) As a tool for competitive power, associates Information System with Competitive Strategy It created a great sensation late in the Strategic Think is needed for CEOs. Understanding the Potential Power of Technology is needed. It develops by use of EC.

03 Introduction to MIS System Project Sang Won Lee 17 Seo Kyoung U. Cases of SIS Cyber Bank & Cyber Security Company Secure the traditional online customer! Reorganize the traditional branch! Cyber Mall without Shops Minimize the logistic cost! Service Innovation of Logistics Company Let customers make their own orders directly to manufacturers. Mass Customization System Minimize the stock.

03 Introduction to MIS System Project Sang Won Lee 18 Seo Kyoung U. Cases of SIS – cont’d Sales on the Internet Minimize the sales costs. Procurement Innovation Let the procurement be on the Internet. Information Service for Customers Maintain Call Center and CTI(Computer Telephone Integration). Inform customers of tracking.

03 Introduction to MIS System Project Sang Won Lee 19 Seo Kyoung U. Bricks & Mortar Pure Clicks Clicks & Mortar Reengineering Eliminate more efficient factors better Click! Maximize the supplement functions with Click! Cooperate with traditional systems! Create Dot.com! Dissolve the conflicts with traditional systems! Traditional Company Traditional Co. for Entering Internet Biz

03 Introduction to MIS System Project Sang Won Lee 20 Seo Kyoung U. BPR (Biz Process Reengineering) Big Interests in the Evaluates Processes with the view point of Customer. Selects Benchmarking. Omits Unnecessary Processes. Improves Processes by use of IT. Uses B2B Electronic Commerce in the 21th century.

03 Introduction to MIS System Project Sang Won Lee 21 Seo Kyoung U. A BPR: The Before at Ford’s Credit-Sell

03 Introduction to MIS System Project Sang Won Lee 22 Seo Kyoung U. A BPR: The After at Ford’s Credit-Sell Correct Works! Automation by use of Document Computerization! Reduction of 75% Employees! B2B ePayment Innovation!

03 Introduction to MIS System Project Sang Won Lee 23 Seo Kyoung U. EC (Electronic Commerce) B2C eStores, eMalls, and Portals Internet Marketing & eCRM B2B Exchange: Public Exchanges Overinvestment on E-Marketplace → Shakeout eSCM & Private Exchange Harmony with e-Procurement Strategy Desk-top Purchasing Integration with ERP ePayment eTransformation

03 Introduction to MIS System Project Sang Won Lee 24 Seo Kyoung U. B2B EC as an Evolution of B2C EC

03 Introduction to MIS System Project Sang Won Lee 25 Seo Kyoung U. P2P(Point-2-Point) & eHub

03 Introduction to MIS System Project Sang Won Lee 26 Seo Kyoung U. eProcurement & B2B eMarket Place

03 Introduction to MIS System Project Sang Won Lee 27 Seo Kyoung U. eProcurement Strategies Spot Purchase: to minimize the cost! Non-strategic MRO (Maintenance, Repair, and Operations) Public Exchange Contract Purchasing: to minimize the stock with partners! Direct Material Supply Chain Management & Private Exchange Desktop Purchasing: Company Store! Microsoft, Cisco, … Minimize the procurement department. Outsource the procurement department.

03 Introduction to MIS System Project Sang Won Lee 28 Seo Kyoung U. MIS & EC Architecture