1 CONFIDENTIAL – For internal circulation only examone.com ExamOne Superior Solutions Tailored Services for Life Insurance Brokerages

Superior Solutions Stronger Together

Best of Breed

World’s leading provider of diagnostic laboratory testing At a glance Generated 2014 revenues of approximately $7.4 billion Touches the lives of 30% of American adults each year Workforce of about 45,000 employees Over 700 M.D.s and Ph.Ds Fortune 500 Ranked No. 1 in “Pharmacy and Other Services” on FORTUNE magazine’s “World’s Most Admired Companies Consistently named one of the best places to work in U.S. business journal rankings

What is Superior Solutions? Commitment to Service Concierge Approach In Good Order Exams Expanded Choices for Applicants Single-Source Partner Tools Designed for Brokerages Superior Solutions

Concierge Approach Your single-source partner Electronic Data Collection Applicant Lab Results Paramedical Examinations My Stats ScriptCheck MVRs Risk IQ Criminal Record Check Laboratory Testing Leads Professional Services Medical Records QuestCheck Applicant Producers Underwriters

Concierge Approach How we help you improve completion rate Innovative technology Examiner quality Convenient scheduling Valuable resources Expansive network Focus on the applicant

Customer Care High-touch approach Dedicated Account Rep Customized workflows Proactive case management Concierge Approach

Concierge Approach Single Point of Contact

Delivering Accurate Data Dedicated Quality Control Process IGO exams uploaded to website In Good Order Exams

Concierge Approach iPad Mobile Data Collection Electronic laboratory slip 70% of data is pre-populated Less room for errors Reduces redundancy for applicants Data security Corporately owned Granular controls restrict apps Secure cellular connection Professional encounter Real-time communication Electronic signature via touch- screen Which do you prefer?

Concierge Approach Paramedical Quality Quality impacts underwriting decision Accurate measurements Applicant prep Specimen integrity Holistic approach to quality evaluation Applicant survey Examiner IQ™ Examiner Scorecard Mystery shopper program 90% 92% 93% 95% 93%

Broadest choice Applicant exam locations Scheduling options Online lab results Expanded Choices For Applicants

Concierge Approach ExamOne reach and presence ExamOne, a Quest Diagnostics Company Fulfilling requirements for life insurance, wellness, drug testing, retail and clinical markets 200+ regional offices 14 operational leaders 8 sales leaders 95 sales representatives 1,500 preferred collection sites 700 In-center locations 6,000 mobile examiners 500 seat call center ExamOne Footprint 80 Corporate offices, 12 Canadian offices Full coverage across US and Canada with significant International presence Remote locations managed by expanded collection opportunities

Concierge Approach In-center exams Applicant choice Timeliness and accuracy Professional clinical environment Specimen integrity matters Centrifuge Logistics

Concierge Approach Inside Look™ Online Laboratory Results Details Secure and comprehensive online laboratory results for your applicants Results are available online within 7 – 14 days of the paramedical exam Results are available for 1 year Benefits Strengthen client relations Added incentive to complete the exam Applicants become more aware and stay engaged Video Link More than 850,000 applicants have viewed their results online.

Concierge Approach Serving Applicants First MyExamOne.com Only website dedicated to applicants Multi-lingual exam prep resources: videos, checklists and frequently asked questions How to access online lab results Life Happens industry video: reinforce applicants decision to purchase Location finder Applicant survey More than 30,000 visits per month

Concierge Approach Schedule Now™ PLAN THE APPOINTMENT MAKE THE APPOINTMENT KEEP THE APPOINTMENT Quicker Scheduling ScheduleNow™ Applicants without a scheduled appointment at the time of order receipt are called, ed and texted* Better Network More appointment options with more than 500 Quest PSCs and 200 in-center locations Centralized scheduling provides access to more examiner calendars Highest volume of orders routed to best performing examiners Smarter Technology ScheduleNow™ reduces examiner tardiness and no- shows by calculating number of services ordered and travel time between appointments Confirmation outreach to applicants 24 hours prior to appointment via phone call, and text* Serving applicants first

Risk Assessment Information QuestCheck® Access critical laboratory information electronically ScriptCheck Obtain a more complete medical profile

GO TICKET An electronic multi-carrier drop ticket fulfillment interface for the processing of life insurance sales.

ExamOne Loyalty Program Earn points every time a paramedical order is placed online and completed Leads are potential life insurance applicants in the zip codes you specify 20 points = 5 Free Leads

Brokerage Offerings Strongest service model for BGAs Benefit from a suite of services that ExamOne has to offer. Single-Source Partner

Contact Info: Name Title phone Thank you. I look forward to growing our business together. |

24 CONFIDENTIAL – For internal circulation only Stronger together We are committed to you, our industry and helping every family be protected with life insurance