Scott Nelson Senior Coordinator for Health Sciences Campus & Conference Services & Adam Scarbro Area Coordinator for Hill & Myers Communities Duty Management & Scheduling Expectations

Session Outcomes Participants will be provided instruction regarding duty expectations and practices. Participants will be provided with information regarding area duty scheduling and structure.

Duty Scheduling Area Coordinators / Senior Coordinators Graduate Residents/Doctoral Interns/Residence Hall Directors Resident Assistants

Area Coordinator /Senior Coordinator Duty Area Coordinator/Senior Coordinator on duty Monday – Friday 5pm – 8am: Contact your Area Coordinator /Senior Coordinator Friday – Monday 5pm – 8am: Contact the Area Coordinator / Senior Coordinator on call Area Coordinator / Senior Coordinator must remain within 30 minutes of campus

Graduate Resident / Residence Hall Director Duty Expectations Monday – Thursday: 5pm – 8am Friday – Monday: 5pm – 8am continuous Carry duty cell phone Must remain within 10 minutes travel of assigned community Holiday – duty extended until next work day until 8am Working a holiday – work out time with supervisor Duty schedule continues during break periods

Graduate Resident / Residence Hall Director Duty Depends on which communities are paired together ECV & FGH Hill & Myers HSC Reed Creswell Brumby Russell High rises (Brumby, Creswell and Russell): Graduate Resident / Residence Hall Director split Sunday – Wednesday = Graduate Resident Thursday – Saturday = Graduate Resident or Residence Hall Director Those communities that are open all year

Can Graduate Residents Have Class While on Duty? Not ideal Last resort If there are no other options – they must discuss with their professor. If they get a call, they would need to leave class.

Residence Hall Director /Graduate Resident Duty Reports See your Area Coordinator or Senior Coordinator for expectations on times and who the duty reports are sent to. What to include: Who you are Dates covered What buildings you cover Time stamp/date of calls Who called UGAPD case number/UGA ID# (810 or 811) for student Correct spelling of names and room numbers Fire alarm activation report completed or will be completed by… Judicial action submission by… Brief summary of incident (follow up separately if needed)

What Does the Duty Report Look Like? I, Azura Morgan, Residence Hall Director for Family & Graduate Housing, was on duty for East Campus Village and Family and Graduate Housing. The following is a report to reflect duty calls from Friday, June 13, P.M. – Sunday, June 15, P.M. Friday, June 13 th No calls received Saturday, June 14 th :07AM I received a call from ECV Desk Assistant Patrick Brown regarding the fire panel alert going off with the error message “2fl fcps horns.” I contacted emergency maintenance and spoke with Ross who informed me that he did not remember what that error message was but felt it could wait until the morning since I had already submitted a work order but submitted another one for the second event. I called the ECV Desk Assistant, informed him that from emergency maintenance and continue to monitor the fire panel and contact me if there are any further issues.

What Does the Duty Report Look Like? Sunday, June 15 th 2014 – 12:50 am: I received a call from FGH Duty RA Josh Isom who stated that there was a noise complaint regarding apartment Q211 (Pedro Marks). The resident in Q311 (Xuelai Win) had made the call because Pedro had their bathroom exhaust fan on and it was keeping her awake every night. When I arrived the resident explained that she knows she is sensitive to sound and she knows that Pedro isn't violating the noise policy she just wanted to know if they would turn it off. Pedro stated that he had turned off the fan. The fan was still on but I informed Xuelai our fans have delay timers so they stay on for some time after the switch is turned off. I suggested that the residents of both rooms meet with their RA to facilitate a conversation about the fan because neither resident was happy with the situation. No other calls received. End of report.

Resident Assistant Duty Scheduling Depending on the community anywhere from 1 – 4 staff on call during the week Weekend anywhere from 2 – 4 Communities that are open over breaks There are many different ways to schedule Paper available/not available Free for all Designated nights What have you used? Can it work?

Resident Assistant Duty Expectations Monday – Thursday: 5pm – 8am Friday – Monday: 5pm – 8am continuous University holiday while halls are open – duty coverage extended to next working day Labor Day: Monday, September 1, 2014 Martin Luther King, Jr. Day: Monday, January 19, 2015 Open halls for holidays – continue duty schedule ECV & FGH, HSC (not Brown Hall), Reed Hall, Payne Hall ECV & FGH – cannot leave/do not have dinner breaks because they have kitchens Must be in assigned building and reachable by phone Perform rounds per area/Residence Hall Director/Area Coordinator/ Senior Coordinator expectations Respond to emergencies as necessary

Resident Assistant Duty Expectations Cannot leave the community with the exception of: Dinner hour Weekend break Must check in Cannot have class while on duty Programs? Study groups? Set specific expectations with Area Coordinator / Senior Coordinator

Duty Switches How do they need to request duty switches? How much notice do they need to have? Who do they contact in emergency switches? Direct supervisor? Residence Hall Director/Graduate Resident on call?

Questions?