@CRMUG Microsoft Dynamics CRM User Group (CRMUG ® ) Chapter Meeting WELCOME! DMV 2016 Chapter Launch Party Tweet during Today’s #CRMUGDC, #CRMUGParty

G 2 OCTOBER11-14, #INtampa16 #CRMUGSummit INcomparable Learning INnovative Ideas INfinite Experience Tampa, Florida

@CRMUG Join our Chapter Community today to receive updates and access to the content library with presentation materials.

exploreengageelevate Connect, Learn, Share 23,000 of your Dynamics CRM peers are waiting for YOU to join the Community! Get Started Now Have Questions? Contact Bryan Erstad, CRMUG Membership Manager x1450 Join CRMUG Enroll Online … Being a member of CRMUG means… “learning from others to avoid mistakes and common pitfalls, relating and making connections with other users, and interacting with best minds in industry”

exploreengageelevate Make Sure you Check In! Welcome! Make sure we know you were here by checking in at the back or by going to this link:

exploreengageelevate Your Local CRMUG Chapters CRMUG.com/Baltimore #CRMUGMD CRMUG.com/Washington #CRMUGDC CRMUG.com/Reston #CRMUGVA CRMUG.com/Richmond #CRMUGRVA

explore engage elevate Washington, DC #CRMUGDC Meets at: Microsoft Office, Chevy Chase, MD

exploreengageelevate Washington, DC#CRMUGDC Chapter Leadership Team Kylie Kiser David Bujard Rachel Whitt Henry McCallum

exploreengageelevate Washington, DC#CRMUGDC Upcoming Meetings Feb 24 – Data Management The value of clean data Custom reports May 11 – Service Out of the box Service module Service Scheduling Convergence Takeaways August 17 – User Adoption November 16 - TBD

exploreengageelevate Washington, DC#CRMUGDC Message from Washington Chapter Leader – Kylie Kiser The CRMUGDC Chapter is great because we have customers from many different industries as well as a large partner base. When an attendee has a question or discussion topic there is a wealth of knowledge in the room and lots of answers. Plus the whole chapter team is great! We want to get you involved and get your feedback to keep you coming back!

explore engage elevate Baltimore, MD #CRMUGMDwww.CRMUG.com/Baltimore

exploreengageelevate Baltimore, MD#CRMUGMD Chapter Leadership Team Phillip Kennedy Sandrine Letendre Upcoming Meetings: TBD

exploreengageelevate Washington, DC#CRMUGDC Message from Washington Director of Membership – David Bujard I love CRMUG DC for the chance to learn and network with other CRM users. There's always someone who can help you better understand a challenge or make use of new features.

explore engage elevate Richmond, VA #CRMUGRVA Meets at: Microsoft Office, Glen Allen, VA

exploreengageelevate Richmond, VA#CRMUGRVA Chapter Leadership Team Patrick Wright Rebecca Blankenship Debbie DeHart Nina Nuckols

exploreengageelevate Richmond, VA#CRMUGRVA Upcoming Meetings February 11 Geoff Ables talking about CRM 2016, Dynamics Marketing, PowerBI and Social Engagement – “What’s new in 2016” May 12 August 11 November 10

exploreengageelevate Richmond, VA#CRMUGRVA Message from Richmond Chapter Leader – Patrick Wright We’re meeting regularly on the 2 nd Thursday of the 2 nd month of each quarter, 9 am – 12 pm. All are welcome to attend. We’d love to see some of our friends from NoVA.

explore engage elevate Reston, VA #CRMUGVA Meets at: Microsoft Office, Reston, VA

exploreengageelevate Reston, VA#CRMUGVA Chapter Leadership Team Nadia Isata Christie Cripe 1 st Chapter Meeting: February 25 This is a BRAND NEW Chapter!

exploreengageelevate Reston, VA#CRMUGVA Message from Reston Chapter Leader – Nadia Isata Brand new chapter located in the Reston! It will allow users to come together and help other users. We’re excited to have more options for CRM in the DMV. We welcome current CRM users and potential/future CRM users.

exploreengageelevate What you need to know! ChapterHashtagWebsiteNext Meeting Washington, DC (Chevy Chase, MD)#CRMUGDCCRMUG.com/WashingtonWednesday Feb 24 Baltimore, MD#CRMUGMDCRMUG.com/BaltimoreTBD Richmond, VA (Glen Allen, VA)#CRMUGRVACRMUG.com/RichmondThursday Feb 11 Reston, VA#CRMUGVACRMUG.com/RestonThursday Feb 25 This presentation will be posted on CRMUG Collaborate for the Washington, DC Community and featured in the Blog area for you to reference later!

exploreengageelevate Thank you! A HUGE thank you to Higher Logic for hosting tonight and taking care of all the food and beverage needs!

@CRMUG FEEDBACK A survey will be sent within 24 hours of the meeting. If you tweet, let us know how it #CRMUGDC