Information Technology Overview Welcome to NC State!

NC State New Employee Orientation Distributed Environment Office of Information Technology College Support Departmental

NC State New Employee Orientation Getting Help Campus Wide Resource –515-HELP ( ) –Walk-in Center, West Dunn Building – Administrative, College, and Departmental – Ask your supervisor about IT support preferences

NC State New Employee Orientation Unity ID Everyone gets one, some use it more than others Other IDs should match, passwords will not

NC State New Employee Orientation Passwords Default Unity password Change your password! Password change required at least once a year User Identification and Authentication (UIA) system is used when resetting Administrative and Unity passwords –

NC State New Employee Orientation Computer Accounts Unity Account – services and IMAP file space –personal network file space –Support for personal web pages –Ability to allocate space based on usage: TSS Account –GroupWise and calendaring –Network file space for individual business data –Access to departmental networked file space for business data

NC State New Employee Orientation Other IT Accounts Administrative Application Specific –Most prevalent are HR and FIN systems –Requested via SAR (Security Access Request) Many other accounts in use –College specific –Department specific –Application specific Talk with your department’s IT support to find out what you need.

NC State New Employee Orientation Wireless Connectivity Primarily Convenience Network –Not secure –Not yet campus-wide Guest Access Available Ensure that equipment doesn’t cause problems –Access Points & Wireless Network Equipment –Also cordless phones, surveillance cameras - anything in the 2.4 or 5.8 GHz range could cause interference –AUP (Acceptable Use Policy) gives priority to NCSU wireless data network

NC State New Employee Orientation MyPack Portal mypack.ncsu.edu One-stop source for information and resources for campus community Access with UnityID and Password Requires password change for first access

NC State New Employee Orientation IT Security Anti-virus software Anti-virus, anti-spam mail filtering service (M+ Guardian and Puremessage) Patches Be careful of downloads –Spyware and Adware Beware of ID Theft Don’t give out your Unity password

NC State New Employee Orientation Security Phishing Viruses propagate quickly via Don’t open attachments that seem “strange” or unexpected Don’t open attachments from unknown sources Use common sense

NC State New Employee Orientation Physical Security Counts Protect hardware (workstations, laptops, etc.) Backup critical data Secure media (disks, tapes, etc.) Protect hardcopies of documents Store sensitive data in a secure location (servers) Make use of screensaver passwords

NC State New Employee Orientation Residual Data Web sites leave a trail (history and cookies) Ensure that applications are completely closed Remove data before disposing of hardware –

NC State New Employee Orientation Regulatory Information Campus Policies are on PRR site Use of IT systems are subject to Computer Use Policy and associated Regulations and Rules Peer-to-peer and DMCA FERPA HIPAA GLBA

NC State New Employee Orientation More Regulatory Info… Public Records Law Public Records Retention –You are responsible for keeping copies (electronic or paper) of your work Personnel File Privacy Protection for Social Security Numbers –NC State generates a unique id for all faculty, staff, and students

NC State New Employee Orientation More Regulatory Info… Information Security Acknowledgement Form –Pop-up window displays upon login to the MyPack Portal –Required for access to University data

NC State New Employee Orientation Assistive Technologies Faculty, staff and students should work with the Disability Services Office (DSO) directly Design web pages with accessibility in mind

NC State New Employee Orientation Training OIT provides training for a variety of technologies including administrative applications and an introduction to HR and Financials. College and departmental training NC State Computer Training Unit provides a discount for NC State employees DELTA provides training for faculty and staff engaged in using technology to support instruction.

NC State New Employee Orientation Are you informed to achieve? Do you know who to call for IT issues? Do you have a basic understanding of computer security? Do you have an idea of which regulatory issues you need to ask about? Be sure to ask supervisor for specifics affecting your unit Questions?

Welcome to NCSU! Please make sure you sign the attendance sheet and hand in your NEO evaluation! You’re free!