Standard Life and Accident Insurance Company Annuity Product Suitability Training Producer Training For Agent Training Purposes Only. Not to be used with Public

C OURSE O VERVIEW Annuities: A Refresher Annuity Products Product Suitability For Agent Use Only. Not Approved for Use with Public..

UNDERSTANDING ANNUITIES For Agent Use Only. Not Approved for Use with Public.

A NNUITY C LASSIFICATIONS Immediate Annuity payments begin after purchase. Deferred Interest accumulates tax-deferred before annuity payments. Single Premium One premium payment made at issue. Some products allow for an add-in feature in the first year. Flexible Premium No set premium due dates on premium amounts. Scheduled Premium Fixed premium payments due on a date set by the contract. Fixed Premiums accumulate interest at rate set by insurer. Indexed Interest rates related to an external market index. Variable Customer bears investment risk.

For Agent Use Only. Not Approved for Use with Customers. T HE F IXED A NNUITY Fixed Interest Rate Fixed at issue or reset periodically by insurer. May lack flexibility desired by some purchasers. Minimum Guaranteed Value Value never less than minimum set by state law. Backed exclusively by claims-paying ability of insurer.

For Agent Use Only. Not Approved for Use with Customers. T HE V ARIABLE A NNUITY Premium invested in portfolios selected by purchaser. Premium gain or loss tied directly to the fund(s) selected. Premiums held in a separate account. Purchasers can lose some or all of their money! A fixed account allocation may be available with some variable annuities. Optional benefits may be available for additional fees. Requires security license.

For Agent Use Only. Not Approved for Use with Customers. I NDEXED A NNUITIES Index-Related Interest Rates S&P 500 ® Dow Jones Industrial Average Russell 2000 And More……. Minimum Guaranteed Value Value never less than minimum set by state law. Backed exclusively by claims-paying ability of insurer. Funds are not typically invested in a separate account. Interest Credited during any indexing term can be 0%

For Agent Use Only. Not Approved for Use with Customers. T HE INDEX IS VALUED OVER A PERIOD OF TIME CALLED THE “ INDEXING TERM.” Starting Index Value Index Fluctuations Ending Index Value

For Agent Use Only. Not Approved for Use with Customers. C OMMON W AYS TO V ALUE THE I NDEX Index value at start of term to index value at end of term. Point-to- Point Starting index value to highest value during index term. High Water Mark Lowest index value to index value at end of term. Low Water Mark Average starting index value or ending index value. Periodic Average

For Agent Use Only. Not Approved for Use with Customers. W HAT D OES I T C OST ? Indexed annuities are NOT designed to mirror the exact increases or decreases in the index! If the index increases by 10%, the annuity does not credit the customer with 10% interest. There is a “cost” usually reflected in a participation rate, cap or averaging. In addition, withdrawals may be subject to Surrender Charges or Market Value Adjustments.

For Agent Use Only. Not Approved for Use with Customers. W HAT D OES THE I NDEX C OST ? ( CONT.) You get a percentage of the index’s change. Participation Rates You get all of the index’s change up to a point but no more. Ceilings or “Caps” The change in the index or the index’s initial or closing value is averaged. Averaging

For Agent Use Only. Not Approved for Use with Customers. S URRENDER C HARGES Triggered whenever the customer withdraws money from the annuity in excess of free withdrawal limits. Surrender charges generally decline over time. Surrender Charge Free Withdrawals Typically range from 5-10% annually. Terminal illness and confinement waivers. Minimum distributions. Annuity option waivers. Early IRS withdrawal tax penalty (10%) may apply for persons younger than 59 1/2.

For Agent Use Only. Not Approved for Use with Customers. M ARKET V ALUE A DJUSTMENT (“MVA”) Usually triggered whenever a surrender charge is triggered. Usually waived when a surrender charge is waived. MVAs are linked to market interest rates. The effect can be positive, negative or neutral.

For Agent Use Only. Not Approved for Use with Customers. M ARKET V ALUE A DJUSTMENT (“MVA”) If interest rates decrease after the contract is issued. You get a positive market value adjustment. If interest rates increase after the contract is issued. You get a negative market value adjustment. If interest rates remain the same after the contract is issued. You get a neutral market value adjustment.

Provider Plus MYG (Multi- Year Guarantee) ANNUITY Policy Forms 2030, 2031 For Agent Use Only. Not Approved for Use with Public.

Provider Plus MYG Annuity Specifications Issue Age – 0 – 85 (Owner & Annuitant) Single Premium Fixed Deferred Annuity Minimum Single Premium Non- Tax Qualified - $5,000 Tax Qualified - $4,000 Maximum Single Premium - $1,000, yr Surrender Charge Year 1-8%, Year 2- 8%,Year 3- 8%, Year 4-7%,Year 5-6%,Year 6- 5%,Year 7-4%,Year 8-3%,Year 9-2%,Year 10-1%, Year 11+ 0% Market Value Adjustment not to exceed 25% of annuity value For agent use only. Not approved for use with public.

For Agent Use Only. Not Approved for Use with Customers. F EATURE O VERVIEW Provider Plus MYG Special Features Interest guarantee periods from minimum of 5 years to 10 years 1 st yr interest rate enhancement on 5 yr, 7yr, 10yr (1%) 1 st yr interest rate enhancement on 9yr (2%) No surrender charge or market value adjustment during 30 day period following end of interest rate guarantee period Minimum Guaranteed Interest Rate after Guarantee Period as approved by the state Death Benefit Greater of annuity value or surrender value

Withdrawing Money From the Provider Plus MYG Annuity Interest earnings can be withdrawn in 1 st year without surrender charges 10% surrender charge free withdrawal of annuity value starting in 2 nd year Systematic withdrawals of interest can be established at time of issuing the contract Surrender charge applies to any withdrawal greater than the 10% surrender charge free withdrawal made in any contract year after year 1 Market value adjustment applied if surrender charge is applied Interest earnings must be paid first Withdrawals prior to age 59 ½ may incur 10% IRS penalty

For Agent Use Only. Not Approved for Use with Customers. A NNUITY O PTIONS Fixed Period Up to 30 Years Life Annuity + 10 or 20 Years Fixed Life Annuity Equal Periodic Payments Interest Only Payments

Typical Prospect for Provider Plus MYG Annuity Conservative Client Requiring Longer Interest Rate Guarantee Client Seeking Interest Only Income Client Seeking to Avoid Probate with Assets

Platinum Plus Annuity Series Policy Forms 2020, 2021 For Agent Use Only. Not Approved for Use with Public.

Platinum Plus Annuity Specifications Annuitant Issue Age – 0 – 85 (Owner & Annuitant) Minimum Flexible Premium Non- Tax Qualified - $5,000 Tax Qualified – $100 per month Maximum Premium - $1,000,000 Seven Year Surrender Charge Year 1-9%,Year 2-8%,Year 3- 7%,Year 4-6%,Year 5-5%,Year 6-4%,Year 7-2%,Years 8+0 For agent use only. Not approved for use with public.

Platinum Plus 1 Annuity Specifications Annuitant Issue Age – 0 – 85 (Owner & Annuitant) Minimum Single Premium Non- Tax Qualified - $5,000 Tax Qualified – $4,000 Maximum Single Premium - $1,000,000 Ten Year Surrender Charge Year 1-10%,Year 2- 9%,Year 3-8%,Year 4-7%,Year 5-6%,Year 6- 5%,Year 7-4%,Year 8-3%,Year 9-2%,Year 10- 1%,Years 11+0% 1% First Yr Interest Rate Enhancement For agent use only. Not approved for use with public.

Platinum Plus 3 Annuity Specifications Annuitant Issue Age – 0 – 85 (Owner & Annuitant) Minimum Single Premium Non- Tax Qualified - $5,000 Tax Qualified – $4,000 Maximum Single Premium - $1,000,000 Ten Year Surrender Charge Year 1-11%,Year 2- 10%,Year 3-9%,Year 4-8%,Year 5-7%,Year 6- 6%,Year 7-5%,Year 8-4%,Year 9-3%,Year 10- 2%,Years 11+0% 3% First Yr Interest Rate Enhancement For agent use only. Not approved for use with public.

Platinum Plus 5 Annuity Specifications Annuitant Issue Age – 0 – 80 (Owner & Annuitant) Minimum Single Premium Non- Tax Qualified - $5,000 Tax Qualified – $4,000 Maximum Single Premium - $1,000,000 Surrender Charge Year 1-12%,Year 2-12%,Year 3- 11%,Year 4-10%,Year 5-9%,Year 6-8%,Year 7- 6%,Year 8-4%,Year 9-3%,Year 10-2%,Years 11+ 0% 5% First Yr Premium Enhancement For agent use only. Not approved for use with public.

Platinum Plus 7 Annuity Specifications Annuitant Issue Age – 0 – 80 (Owner & Annuitant) Minimum Single Premium Non- Tax Qualified - $5,000 Tax Qualified – $4,000 Maximum Single Premium - $1,000,000 Ten Year Surrender Charge Year 1-12%,Year 2- 12%,Year 3-11%,Year 4-11%,Year 5-10%,Year 6- 9%,Year 7-8%,Year 8-6%,Year 9-4%,Year 10- 2%,Years 11+0% 7% First Yr Interest Rate Enhancement For agent use only. Not approved for use with public.

For Agent Use Only. Not Approved for Use with Customers. F EATURE O VERVIEW Platinum Plus Series Special Features Initial interest rate guaranteed for 1 year Company declares Interest Rate annually thereafter Minimum Guaranteed Interest Rate after 1st yr as approved by the state Death Benefit Greater of annuity value or surrender value

Withdrawing Money From the Platinum Plus Annuity Series 10% surrender charge free withdrawal of annuity value starting in 2nd year Surrender charge applies to any withdrawal greater than the 10% surrender charge free withdrawal amount made in any contract year Systematic withdrawals can be established starting in the 2 nd year Interest earnings must be paid first Withdrawals prior to age 59 ½ may incur 10% IRS penalty

For Agent Use Only. Not Approved for Use with Customers. A NNUITY O PTIONS Fixed Period Up to 30 Years Life Annuity + 10 or 20 Years Fixed Life Annuity Equal Periodic Payments Interest Only Payments

Typical Prospect for Platinum Plus Annuity Series Conservative Client seeking flexible premium for qualified plan Conservative Client seeking longer term contract Conservative Client seeking larger interest rate enhancement Client Seeking to Avoid Probate with Assets

Annuity Options Fixed Period Up to 30 Years Life Annuity + 10 or 20 Years Fixed Life Annuity Equal Periodic Payments Interest Only Payments

For Agent Use Only. Not Approved for Use with Customers. ANNUITY PRODUCT SUITABILITY Know your customers and help them achieve their objectives.

For Agent Use Only. Not Approved for Use with Customers. T HREE B ASIC S TEPS Understand Your Customer’s Background Collect suitability information Reasonable basis for recommendation Help Your Customer Evaluate Objectives Insurance/Risk? Savings/Retirement? Other objectives? Find the Right Solution Why an annuity? What type of annuity? How will a Provider Plus MYG Annuity help this prospect? What would you do in your prospect’s shoes?

For Agent Use Only. Not Approved for Use with Customers. C OLLECTING I NFORMATION Age Annual Income Financial Situation Financial Experience Financial Objectives Risk Tolerance Intended Use Financial Time Horizon Existing Assets Liquidity Needs Tax Status

For Agent Use Only. Not Approved for Use with Customers. H OW D O THE O THER B ENEFITS A DD V ALUE TO THE C LIENT ? Minimum Guaranteed Value Death Benefit Withdrawals Annuity Options

For Agent Use Only. Not Approved for Use with Customers. Y OU M UST E XPLAIN THE D OWNSIDE Surrender Charges Market Value Adjustment Contract Risks Surrender Charge Free Withdrawals Surrender Charge Waivers Illness Confinement Annuity Option Required Minimum Distributions Do NOT Avoid Discussing: Help Explain:

For Agent Use Only. Not Approved for Use with Customers. U NDERSTAND & E XPLAIN THE R ISKS Access to funds Fixed Interest Rates Not an Investment Loss of Premium Solvency

For Agent Use Only. Not Approved for Use with Customers. CUSTOMER ANNUITY PROFILES NOT Suitable For Customers Who: Are Short-term savers Need Access to Premium Over Free Withdrawal Amount During Surrender Period Have No Cash Reserves for Emergencies Cannot Risk Loss of Premium Due to Early Surrender Only Want Tax Deferral Don’t Understand Contract MAY Be Suitable For Customers Who: Are Long-term Savers Need Annuity Features Can Accept ALL Contract Risks

For Agent Use Only. Not Approved for Use with Customers. S PECIFIC S ALES P RACTICES TO A VOID Do Not Make Misleading Comparisons Index Funds or Mutual Funds CDs, Bank Deposits, FDIC Insurance Do Not Sell As Alternative Stocks, Bonds, Etc. Mutual Funds, Variable Annuities

For Agent Use Only. Not Approved for Use with Customers. F OLLOW B EST S ALES P RACTICES Have open and honest discussions with the prospect about their objectives. Dealings with the prospect should be as transparent as possible. Don’t be afraid to say, “I don’t know, but I’ll get back to you.” Deliver a solution that you would be happy with under their circumstances.

For Agent Use Only. Not Approved for Use with Customers. Fixed Annuity Training Acknowledgement Training on each annuity product you recommend must be completed prior to solicitation of any annuity application for that product. By signing below you certify the following: Before recommending an annuity offered by Standard Life and Accident Insurance Company, I have completed the training presentation specific to the product and certify that I adequately understand the product’s specific material features, including by not limited to premium bonus/enhancements, liquidity, settlement options, and surrender charges. Name: Producer Number: When completed please fax to