It’s possible ! Michael Tatalias - CEO, SATSA NCOP Select Committee: Trade & International Realtions 17 October 2012

It’s possible ! Who is SATSA? Southern Africa Tourism Services Association THE MARK OF QUALITY TOURISM IN SOUTHERN AFRICA Established in Founder member of TBCSA (along with ASATA and FEDHASA – 1987 Tourism Liaison Council)

It’s possible ! WHERE DO WE FIT IN? GOVERNMENT PRESS INDUSTRY PARTNERSFEDHASAASATASATSABIG MEMBERSTEP TOMSA Collector of funds for marketing Organised tourism businesses SAACISALTASAVRLASAYTC NAA ETC

It’s possible ! ASSOCIATION MEMBERS

It’s possible ! THE MARK OF QUALITY TOURISM IN SOUTHERN AFRICA Our Vision is to be the most recognised and sought-after endorsement of good business practice in the Southern Africa Tourism Industry. Our Purpose is to provide domestic and international buyers with quality advice and information on credible tourism partners in the Southern Africa Tourism Industry. Our Mission is to be a dynamic grouping of quality tourism service providers throughout Southern Africa.

It’s possible ! Who is SATSA? We are a non-profit, member-driven association that represents both small business and principals in the private sector of tourism. (These include airlines, coach operators, tour operators, accommodation establishments, vehicle hire companies, attractions, conference organisers and related marketing organisations.) To become a SATSA member, a business must prove adherence to the highest standards of professionalism and service. This adherence is checked every year. All SATSA members are Bonded at R1.5 million, (Providing a financial guarantee against the involuntary liquidation of a SATSA member for the recovery of deposits held)

It’s possible ! Who is SATSA? SATSA is committed to the transformation and sustainable development of the tourism industry. SATSA signed a 2 nd MOU with NDT/TECSA To this end, the Tourism Mentorship Programme (TMP) was initiated, along with industry and government partners, by SATSA in 2003, and is constantly evolving to address the development needs of emerging businesses, through partnering emerging businesses with established businesses, with the aim of stimulating the ability of these emerging businesses to operate more efficiently, increase profitability and create sustainable jobs. SATSA Tour Operator Course

It’s possible ! Who is SATSA? The results of a 2006 Economic Impact Survey of our members show that: SATSA members contribute in excess of R5 938 billion to South Africa’s direct tourism revenue (based on only 58% of members who provided turnover information), Provide permanent jobs, Have beds in the accommodation category, and seats in the transport/tour operator category.

It’s possible ! Thank You * Michael Tatalias CEO SATSA NCOP Select Committee : Trade & International Realtions 17 October 2012