Version of document: 1.01 Software Version CBox: v3.7.1 Hardware Version CBox: C5 Remote Access Configuration Service Operator Language: English.

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Presentation transcript:

Version of document: 1.01 Software Version CBox: v3.7.1 Hardware Version CBox: C5 Remote Access Configuration Service Operator Language: English

2 This document is intended for technicians who aim to setup the iDig Touch remote access tools on their PC. Once the remote access is configured, the service technician will be able to remotely view and control the operator’s system screen, as well as carry out backups and updates. IntroductionIntroduction

Software Version CBox: v3.7.1 or later If an update of the CBox is required, it has to be done via MicroSD, as an update via USB does not enable this functionality Hardware Version CBox: C5 (check the serial number) If the CBox type is C4, a WiFi Kit is required to be able to use the WiFi stick. This kit contains a battery and adapter in addition USB-Stick WiFi « D-Link DWA131-E1 » Only this USB-stick is compatible with the CBox! Use the document "iDig Touch - Remote Access - End user" to help the customer to prepare his system. 3 Requirements of the customer

4 IllustrationIllustration Internet Local Area Network Router/ModemAdresse IP local du serveur (ex ) Internet IP-address of the Local Area network (e.g at whatismyip.com) Mobile Access Point The CBox must contact the remote server to create a virtual private network (VPN). You must add a port forwarding rule in your internet box/router (port forwarding): From: any To: local IP (ex ) Port: 1195 Protocol: UDP

5 Installation of the VPN server (OS Windows) Execute openvpn-install I601-x86_64.exe Copy the file openvpn.ovpn into the folder config of the OpenVPN installation directory. Launch « OpenVPN GUI.exe » in administrator mode In the area of notification, right-click on OpenVPN GUI and "connect". Leave the status window open to monitor the connection to the iDig Touch CBox.

6 Connection to the CBox Give the IP internet address of your network to the end-user, so that it initiates the connection, once connected to its access point. Wait until the client connects by monitoring the status of the OpenVPN server. Execute VNC-Viewer Windows-32bit.exe Go to Options -> Expert to change the fields TrueColor to true. Enter the IP into the field VNC Server, and then click Connect.