REGISTERED APPRENTICESHIP PROGRAMS AND OPPORTUNITIES July 25, 2016 CAPED Conference U.S. Department of Labor | ETA | Office of Apprenticeship 1

OUTLINE 2

3 1 Our New Branding

Many Apprenticeship Myths Out There Part of the “Image” Issue We’re Trying to Address Registered Apprenticeship pertains only to the construction/building trades It’s a second chance system It’s for the non-college bound It’s all unionized There’s no future – limited career path Outdated, outmoded, outlasted its usefulness Limited opportunities All programs are time-based 4

Unprecedented Funding! $90 Million to Expand Registered Apprenticeship 5 ApprenticeshipUSA State Accelerator Grants $9.5 Million ApprenticeshipUSA State Expansion Grants $50 Million Industry Partnerships to Scale Apprenticeship, Equity Partnerships to Enhance Diversity, and Other Innovations $30 Million

6 What’s Registered Apprenticeship? 22

What is Registered Apprenticeship? The Official Definition 7 A structured occupational training program that combines on-the-job training and related instruction in which workers learn the practical and conceptual skills required for a skilled occupation, craft or trade. A structured occupational training program that combines on-the-job training and related instruction in which workers learn the practical and conceptual skills required for a skilled occupation, craft or trade.

What is Registered Apprenticeship? Another Take On It 8 The best kept secret in talent development The best kept secret in talent development The “other” credential The “other” credential A strategic approach for human resource professionals to create a pipeline of skilled workers A strategic approach for human resource professionals to create a pipeline of skilled workers Likely the most underutilized strategy in our suite of workforce services Likely the most underutilized strategy in our suite of workforce services

5 Components of Any Registered Apprenticeship Program 1.Employer Involvement – Programs start with employer needs; employers are the foundation for the program 2.Structured and Supervised OJT – Provided by employer; competencies are attained through OJT; minimum of 2000 hours 3.Related Training and Instruction – Called the “RTI” – the classroom training portion or associated curriculum (144 hours per year recommended) 4.Rewards for Skill Gains – Progressive wage increases commensurate with increase in proficiency 5.National Occupational Credential – RA Completion Certificate is a recognized post-secondary credential under WIOA (Section 3(52)) 9

The Quality Difference Not Your Webster’s Dictionary Apprenticeship 10 Registered Programs Non-Registered Programs 5 core components in every program All Registered Apprenticeship programs go through a detailed application and vetting procedure Performance evaluation includes: Quality Assurance Assessments EEO Compliance Reviews Completion rates 29 CFR Part 29 / 29 CFR Part 30 Generally do not consist of the same five core components or to the same extent May only have OJT (no RTI) OJT may be less than 2000 hours May not have progressive wage increases Can lack safety and quality standards May not have recognized credential that is portable, stackable Etc.

Routine Questions We Get (Flexibility is Crucial to Meet Employer Needs) Occupation: Police Officer – Front-Loaded RTI (most of instruction is up front before OJT) Occupation: Carpenter – Parallel RTI (instruction may be at night after the workday) Occupation: Drilling Rig Operator – Segmented RTI (e.g., OSHA training 1 week per year) 11 It all depends on the occupation!

The components of Registered Apprenticeship are flexible and can be mixed-and-matched in different ways to develop solutions that work for businesses and job seekers. “Traditional” Registered Apprenticeship“One-Year” Registered Apprenticeship “Front-loaded” Registered Apprenticeship Pre-apprenticeship to Registered Apprenticeship – Direct Entry Model As the use of the Registered Apprenticeship model extends into new occupations and industries, the flexibility of the core components can enable programs of many forms. 12

The Players Flexibility Here as Well Program Sponsor Employer(s) Provider of RTI Workforce System Responsible for administering the program (they do the paperwork and data entry) Can be the employer or another entity such as a community college Provider of OJT Often the program sponsor Can be group of employers Foundation and driver of the program Can be employer, community college, joint apprenticeship training committee, or other entity

14 How Does Registered Apprenticeship Work? 33

Where Do We Start? 15 AN EMPLOYER WITH A VARIETY OF WORKFORCE NEEDS Build a highly skilled workforce Provide standardized, high quality training Respond to losing workers with key knowledge/proficiencies Desire to create a talent pipeline and career pathways Further training for incumbent/existing workers Increase safety standards/levels Reduce turnover Etc.

Every Registered Program Has “Standards of Apprenticeship” Work Process Schedule Includes the Work Process Schedule, which is where the description and details pertaining to OJT and RTI ‘live’ 16

OJT and RTI Live in the ‘Work Process Schedule’ (1) Example of OJT —Occupation of Medical Assistant Example of OJT —Occupation of Medical Assistant 17 OJT Schedule – O*NET-SOC Code (4000 Hours)Hours Orientation and Safety100 Maintain the Patient Environment500 Vitals500 Patient Care (Assist with Medical Procedures)2000 Collection, recording and disbursement of non-medical data100 Maintenance and use of filing systems and cross-references400 Acquisitions and retrieval systems for medical data300 Operation of office equipment100

OJT and RTI Live in the ‘Work Process Schedule’ (2) Example of RTI for Medical Assistant Example of RTI for Medical Assistant 18 Course Outline Hours Community Health Centers History & Foundation5 Customer Service & Cultural Sensitivity30 Patient Financial Assistance Programs for Community Health Centers5 Federally Qualified Health Centers – 19 Core Requirements5 The Patient Centered Medical Home – PCMH Requirements and impacts on the community 5 Basic Medical Terminology5 Spanish Medical Terminology10 Pharmacy and the Community Health Center5 Complete Cardiopulmonary Resuscitation - CPR/First Aid Training—Obtain certification 10 Medical Ethics and the Community Health Center5 Safety and OSHA/Regulations15 Health Center Office Management5 Applied Math - Conversions5 Patient Education, Disease/Medical Conditions10 Introduction to Human Behavior – Conflict Management5 Stress Management5 Insurance, coding10 CPT Medical Office Coding30 ICD-10-CM Medical Office Coding30 Vital signs – The story: taking, documenting, verify10 Electronic Health Record (eHR) for the Health Center40 Community Health Center Assisting Procedures I30 Community Health Center assisting Procedures II30 Total Hours310

Sample Progressive Wage Schedule Also Part of Work Process Schedule Period of Apprenticeship Requirement for Advancement (Medical Assistant) Wage 1 st period 2000 OJT hours + 1 st 12 months curriculum $16.00 per hour 2 nd period 2000 OJT hours + 2 nd 12 months curriculum $16.15 per hour At completion All of the above hours and curriculum $18.29 per hour (minimum) 19

Another Sample Progressive Wage Schedule 20 The Medical Assistant sample wage schedule has only two incremental wage increases. Here is another wage schedule with five incremental increases.

Taking a Step Back: Apprenticeability What qualifies an occupation to be apprenticeable? What qualifies an occupation to be apprenticeable? – The occupation or trade must: Involve skills customarily learned in a practical way through a structured, systematic program on-the-job supervised learning; Be clearly identified and commonly recognized throughout an industry; Involve the progressive attainment of manual, mechanical or technical skills and knowledge which, in accordance with the industry standard, requires the completion of at least 2,000 hours of on-the-job learning to attain; and Require related academic instruction to supplement the on- the-job learning (minimum of 144 hours recommended) 21

Becoming Apprenticeable Business/industry assemble team to submit a petition to USDOL Office of Apprenticeship (OA) requesting occupation/trade be evaluated for approval as apprenticeable OA Staff assist with development of petition and the work process schedule Work Process Schedule is developed by SMEs – Details of the on-the-job learning and associated theoretical instruction (based on industry standards/requirements) – Once approved, the Work Process Schedule becomes a free training guide – Technical assistance by USDOL/OA staff is offered free of charge 22

About Pre-Apprenticeship Programs A program or set of services designed to prepare individuals (youth or adults) to enter and succeed in a Registered Apprenticeship (RA) program Programs are not “registered” with USDOL However, USDOL has defined what a quality pre- apprenticeship program contains through policy guidance and technical assistance materials – –

More About Pre-Apprenticeship Opportunities Under Workforce Legislation For WIOA Youth – Part of Work Experience, which has 20% expenditure requirement (OJT also part of work experience) – Can support 75% out-of-school youth requirement For WIOA Adults – Can be considered short-term pre- vocational training per TEGL 3-15 – Can also be considered individualized career services 24

25 Benefits to Employers 44

Benefits/Value to Employers (1) Offers a flexible training strategy that can be customized to meet the needs of any business Offers a flexible training strategy that can be customized to meet the needs of any business Apprentices can be new hires or current employees RA helps businesses thrive by: – Developing highly-skilled, highly productive employees – Reducing turnover rates – Increasing productivity – Lowering the cost of recruitment – Increased safety in the workplace – Creating a more diverse workforce and new pool of workers – Creating Career Pathways 26

Benefits/Value to Employers (2) Another take on it: – RA is a proven process for imparting knowledge and skills of seasoned staff to new staff – RA supports the development of a talent pipeline – RA ensures consistency of high-quality training – RA is a valuable marketing strategy – RA supports quality, accuracy, overall proficiency in/on the job – RA is an effective approach for recruitment and retention of a highly qualified workforce – RA supports expansion of the mentor pool 27 “What’s worse than training your workforce and they leave? …not training them and they stay.”

Return on Investment According to one study, for every $1 of federal funds invested, there’s a $27 return According to one study, for every $1 of federal funds invested, there’s a $27 return According to a Canadian study, recently replicated here in Texas, for every $1 invested by employers, there’s a $1.50 return According to a Canadian study, recently replicated here in Texas, for every $1 invested by employers, there’s a $1.50 return 28

29 Funding Possibilities 55

Workforce Innovation and Opportunity Act (WIOA) Enacted July 22, 2014 Enacted July 22, 2014 – Basic legislation governing the public workforce system Most provisions effective July 1, 2015 Most provisions effective July 1, 2015 Contains unprecedented opportunities to incorporate Registered Apprenticeship into service design and delivery Contains unprecedented opportunities to incorporate Registered Apprenticeship into service design and delivery 30

How Can the Texas Workforce System Become Involved? Provide up-front screening and referrals Provide basic skills and pre-apprenticeship for both adults and youth Use funds to support RA program training – ITAs to support the RTI – Contracts to support the OJT Fund supportive service needs – Using ITA that’s used to support the RTI – Using WIOA program funds based on state/local policy Support employers we’re working with (e.g., customized training, IWT, skill upgrading) 31

TEGL 3-15 (page 11) clarifies What Workforce System Can Pay For 32

Think of it this way… There are 3 Key Pieces to Every RA Program 33

34 This was the first time workforce dollars supported a Registered Apprenticeship program in Oklahoma. The Executive Director in Tulsa is now a big supporter of RA. Solution Oriented Partnerships in Tulsa, OK Example of Workforce System Engagement

WIOA Funding to Support Pre- Apprenticeship For WIOA Adults and Dislocated Workers For WIOA Adults and Dislocated Workers – Could be considered an “individualized career service” per TEGL 3-15 Might fall under short-term pre-vocational service Might fall under internships and work experiences linked to careers Might fall under workforce preparation activities Have you previously funded pre-apprenticeship under “Training?” For WIOA Youth For WIOA Youth – Paid and unpaid “Work Experience” is program element that includes pre-apprenticeship programs Program expenditures can include wages, staff time working with employers, etc. (TEGL 23-14) WIOA requires minimum 20% expenditure on work experience WIOA requires minimum 75% expenditure on out-of-school youth Generally funded by contract 35

Other Federal Resources sources+playbook+for+registered+apprenticeship sources+playbook+for+registered+apprenticeship Resources from 6 agencies: 1.DOL 2.ED 3.VA 4.USDA 5.DOT 6.HUD 36

State Resources Texas Workforce Commission TWC’s Apprenticeship Training Program aka Texas Education Code, Chapter 133 – “Chapter 133 Funds” – Can Cover Instructor’s pay Curriculum materials (e.g., nails, screws, conduit) Development of curriculum – Annual application – FY 2015 stats: $2.9M in funding supported ~4,600 DOL registered apprentices with average funding per apprentice at $617 Contact: Desi Holmes at 37

Additional State Resources Texas Workforce Commission 38 State General Revenue ($24M for FY16); Funds customized training for a business, consortium of businesses or trade union to increase skill and wage levels; single business project can be < $500K; Funds training for businesses with < 100 workers; Tuition and fees up to $1800 for new and $900 for existing workers per year; Courses from public community or technical colleges; For training newly hired veterans; Any business can apply; Tuition and fees up to $1800; Courses from public community or technical colleges or TEEX; program-overviewwww.twc.state.tx.us/programs/skills-veterans- program-overview Training primarily for TANF recipients and those at risk of becoming dependent on public assistance (earning < $37K with dependent child); provides training for targeted employment opportunities;

Additional Federal Resources 39 USDOL Office of Apprenticeship website USDOL Office of Apprenticeship website – Quick start toolkit for building apprenticeship programs Quick start toolkit for building apprenticeship programs –

40 MARIA R. BRADY Multi-State Navigator U.S. Department of Labor Office of Apprenticeship JAMES (DUDLEY) LIGHT Texas State Director U.S. Department of Labor Office of Apprenticeship Apprenticeship and Training Representative: TROY JOHNSON U.S. Department of Labor/Office of Apprenticeship / Territory: Rio Grande Valley, El Paso, Central Texas to include San Antonio, Austin, Midland-Odessa Area Contact Information

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