Corporate Culture or Safety Culture?

In 1980,Nick started career in the polymer floor installation business performing specialized installations in six states. In 1987,Nick accepted a Sales position at Dur-a-flex, Inc., a polymer flooring manufacturer in East Hartford, CT. Sales growth from 1 million to 36m dollars over 20 years. In 1989, Nick was promoted to Vice President, responsible for: - 85 employees - plant operations, chemical process - property management, 19 acres, 162,000 sq. ft. - Environmental, Health and Safety. In 2004, Nick co-chaired an initiative on Lean Manufacturing. An internal university system was established to support LEAN learning objectives. Nick then trained all instructors presenting for Duraflex University, helped to develop curriculum of various topics, and presented many technical sessions, self improvement sessions, and Lean strategies. Nick is serving in the Town of Hebron as the Deputy Fire Chief, in charge of Training and Hazmat response; he holds numerous training certifications, including Fire Instructor I, teaches regularly as a Hazmat/WMD 472 Instructor, holds a certification in Lean Manufacturing as a Continuous Improvement Certification Champion, and Project Management. In his spare time, Nick enjoys hiking, motorcycling and traveling, and station standbys at Colchester’s station 28. CORPORATE CULTURE/LEAN BUSINESS ANALYST CONNECTICUT TRAINING AND CONSULTING INSTITUTE…………….PORTLAND,CT

DEFINITION OF CULTURE: WEBSTER a way of thinking, behaving, or working that exists in a place or organization

Corporate Goals ? Align health and safety goals with business strategies

Corporate Goals ? Create an environment that supports health and safety

Corporate Goals ? Quality of life for employees and save money lost to injuries

Corporate Goals REALLY???

Corporate Goals $$$$$$$$$$$ Bottom line results

Important factors of a “Culture of Safety” include : Management’s commitment to workplace safety Employee engagement Attitudes towards safety Leadership in Managers Safety and Health Management Programs Training that meets a standard Company policies and procedures.

Can We Talk here? Management is responsible for the safety of their employees. Workplace safety is the responsibility of everyone in an organization. Safety is something that happens between your ears, not something you hold in your hands. Jeff Cooper

Can We Talk here? Companies have obligations to meet safety requirements, but few go further than the minimum obligations. Who writes the manual on a thing called good business practice!! Safety is something that happens between your ears, not something you hold in your hands. Jeff Cooper

Managers Role Managers should be teaching workplace safety. They should have the responsibility of teaching the employees to educate the employees. Be the change you want to see in the world. Mahatma Gandhi

Managers Role Managers must lead by example. A manager who ignores safety cannot expect employees to follow the rules and guidelines. Be the change you want to see in the world. Mahatma Gandhi

THIS IS WHAT I SEE Leadership: Communicating expectations and overseeing safety Employees: All employees need to obey the safety policies

THIS IS WHAT I SHOULD SEE Leadership: Set goals and empower people involved in safety Employees: All employees participate in the the safety programs

The Effects of an Undercover Boss……… Understanding the culture of your business Nick Wallick III Connecticut Training and Consulting Institute 2013

WHAT IS WRONG WITH THIS IDEA? UNDERCOVER BOSS: (ONE WHO EXERCISES AUTHORITY AND CONTROL OVER WORKERS)

WHAT IS RIGHT WITH THIS IDEA ? AN OPPORTUNITY FOR THE CEO TO REVIEW PROCESSES AND EXPERIENCE EMPLOYEES IN ACTION

The IMPORTANCE of PEOPLE PEOPLE DO NOT LEAVE JOBS PEOPLE LEAVE LEADERS WHY ?

The IMPORTANCE of PEOPLE THE JANE DOE STORY PAY FOR YOUR $0.41 POSTAGE STAMP

WE FOLLOW A TRADITIONAL EMPLOYMENT MODEL WE HIRE, WE FIRE! WHAT’S IN BETWEEN ? HOW ABOUT: WE HIRE, WE RETIRE

THE JERRY JOHNSON FACTOR Y’ALL ARE FIRED EVERYONE ! NOW WHAT ? A NEW PHILOSOPHICAL DIRECTION

WHAT IS LEADERSHIP ? PERSONALLY IMPROVED ? PROFESSIONALLY IMPROVED ? DO WE SET AN EXAMPLE ? DO WE THINK ABOUT PEOPLE ?

CURRENT STATE NEGATIVE WORK ENVIRONMENT ? OPPORTUNITIES FOR GROWTH ? EMPLOYEES PROSPERING ? HIGH TURNOVER ? ARE EMPLOYEES CHALLENGED ?

POSSIBLE FUTURE STATE CHALLENGE WITH ATTAINABLE GOALS PROVIDE PATH FOR PROSPERITY POSITIVE WORK ENVIRONMENT SOME TYPE OF RECOGNITION

SIX GUIDELINES TO START LOOK IN THE MIRROR PROVIDE OPPORTUNITIES ASK PEOPLE WHAT THEY THINK SEE THE VALUE IN PEOPLE SET GOALS AND COMMUNICATE

TAKE SOME RESPONSIBILITY FOR OTHERS

WHAT MOTIVATES PEOPLE ? NOT ALWAYS MONEY POSITIVE WORK ENVIRONMENT RECOGNIZED ACCOMPLISHMENTS ALL CONTRIBUTING TO GOALS SENSE OF COMMUNITY

what are they thinking? Be the change you want to see in the world. Mahatma Gandhi

Teaching Safety Standards get employees involved Have a legitimate safety committee Hold a safety jeopardy Cross train in dept. standards

Teaching Safety Standards Ask employees for their ideas Provide incentives Train and educate Eliminate the “ because I said so” syndrome

Successful Health and Safety Program Contains: Commitment from Owner/Manager Involvement of the Owner/Manager Employee support and involvement Could be part of a Continuous Improvement Program Try the 6S program, utilize Lean Manufacturing

Successful Health and Safety Program Contains: Commitment from Owner/Manager Involvement of the Owner/Manager Employee support and involvement Could be part of a Continuous Improvement Program Try the 6S program, utilize Lean Manufacturing

Health and Safety Program could Contain the 6S program Sort (Housekeeping) Set in Order (Workplace Organization) Shine (Cleanup) Standardize (Keep Cleanliness) Sustain (Discipline) Safety

What is your most important asset?

If you say “your people”, how do you treat them?

Managers Role Be the change you want to see in the world. Mahatma Gandhi

Follow Through Goals: Goals for the safety planResponsibility: Assign responsibilitiesTimeframe: How long it should takeBarriers: How to work with them Communication: Communicate the progress and how often

Wrapping Up Improve your culture and you will see Change We wish you the best of luck on the rest of your travels!