1© Copyright 2012 EMC Corporation. All rights reserved. Authentication Manager Integration Services (AMIS) RSA Global Services Customer Presentation SP Name Title Customer RSA SecurID

2© Copyright 2012 EMC Corporation. All rights reserved. Agenda Adapting to a Rapid Changing Security Landscape Customer Questions What We’ve Heard Authentication Manager Integration Services (AMIS) Customer Successes Success Metrics RSA’s Services Approach Why RSA for Services

3© Copyright 2012 EMC Corporation. All rights reserved. Security Management – Minimizing complexity, costs and risk. “While certainly improving security, Multi-Factor Authentication can be seen as a nonrecoverable cost that the business might balk at” Forrester

4© Copyright 2012 EMC Corporation. All rights reserved. Rapid Changing Security Landscape Security Management in a complex environment Security functionality to reduce risk Minimize operational costs & complexity Proactive approach to security management Self-service & automated provisioning capabilities User and administrative convenience Effective user and credential management Improved scalability through better integration Adapting to a Rapid Changing Security Landscape

5© Copyright 2012 EMC Corporation. All rights reserved. Our Customers Are Asking Themselves How can I securely increase self-service capabilities? Is my implementation consistent with industry best practices? Is my security management performing at its best? How can I scale without increasing operational costs? How do I balance effective controls and user experience? How do I balance effective controls and user experience? Is my 2FA implementation leveraging my existing business workflows? Is my 2FA implementation leveraging my existing business workflows?

6© Copyright 2012 EMC Corporation. All rights reserved. What We’ve Heard Token provisioning automation and self- service capabilities Leverage web- service based security management Assure systems are easily upgradable to current versions (supportable state) Administrative portals and better business process integration Reduce security operational costs “ ” User and token management complexity ” “ A framework for security management that aligns with Business, Security and Compliance requirements Solution Supportability ” “ Performance and Scalability “ ”

7© Copyright 2012 EMC Corporation. All rights reserved. RSA Professional Services Authentication Manager Integration Services (AMIS) “A Services Approach to Customers’ Challenges”

8© Copyright 2012 EMC Corporation. All rights reserved. What is AMIS: Concept and Vision A middleware API framework, based on REST web services, which supports a variety of token provisioning, administration, and user self-service functions. Lightweight, platform independent, integration services layer Enables web developer-level resources to build integrated solutions for administrative & self-service capabilities Easier integration with existing business process workflows Standard APIs provide abstraction from RSA server versions Allows build out of custom applications and solutions on a variety of client platforms AMIS software Documentation: Installation and Configuration Guide API Guide Price: $28,000 USD Custom Application Support: $7,000 USD annually. Minimizing complexity, costs and risk Services to assist with design and implementation: Install AMIS software in a single customer environment. Solution design input and guidance on AMIS usage and integration. Assist with testing and troubleshooting of AMIS integration.

9© Copyright 2012 EMC Corporation. All rights reserved. AM Integration Services (AMIS) Platform

10© Copyright 2012 EMC Corporation. All rights reserved. Customer Success Business Workflow Integration for Token self-service Expand 2FA by deploying 3X the number of SecurID tokens (Hardware and Software). Solution Detailed design and planning of an integrated provisioning solution RSA Authentication Manager Integration Services (AMIS) Custom Development consulting NEEDS Leading multinational retailer that runs chains of large discount department stores and warehouse stores Token distribution integrated with existing customer provisioning system and workflow. The provisioning must be accomplished quickly and efficiently without increasing operational overhead. Minimize impact on current Help Desk operations. Increased Self-Service capabilities, through IVR integration; minimizing Help Desk escalations. High level of automation, hence increased efficiency and reduced operational overhead.

11© Copyright 2012 EMC Corporation. All rights reserved. Customer Success Wireless Dealer fraud solution for Device Authentication 2FA self-service and delegated provisioning to manage dealer trust Solution Design & planning of a provisioning and authentication solution RSA Authentication Manager Integration Services (AMIS) Custom Development consulting NEEDS Over 90 % reduction in fraudulent activity. Out-of-band 2FA authentication for dealer order verifications Integrate present Web framework with 2FA method(s) Increase accountability at all levels of business based on enhanced authentication. Streamlined workflow for all lines on business: provisioning, dealer and web authentication. American multinational global broadband, telecommunications and mobile telephony service provider. Reduction in abusive fraudulent activity with cellular agreements

12© Copyright 2012 EMC Corporation. All rights reserved. Success Metrics Reduced cost from automation and self- service Enhanced usability and user experience Increased 2FA solution management & supportability

13© Copyright 2012 EMC Corporation. All rights reserved. RSA’s Services Approach How do we do it?

14© Copyright 2012 EMC Corporation. All rights reserved. How we do it Services for Holistic Solution Fulfillment Requirements Analysis and Assessment of the current state along with Remediation Planning and Roadmaps for the target state. Architecture & Design of Technology and Operations solutions to meet requirements Installation, Implementation, Integration, Customization and Optimization services Enabling go-forward solution management through Health-checks, Custom Knowledge Transfer, Personalized Support Programs, etc. Program & Project Management | Residencies | Education Services | Customer Support

15© Copyright 2012 EMC Corporation. All rights reserved. All stakeholder needs addressed How we do it Solution Framework for all needs Technical Needs Operations Needs Business Needs RSA Service Delivery Framework OperateStrategyDesignImplement

16© Copyright 2012 EMC Corporation. All rights reserved. Why Customers Choose RSA for Services Deep industry expertise Financial Services, Energy, Public Sector, Telecommunications, Media, Retail, Healthcare and Life Sciences Information-centric approach All engagements approached based on the value of information to the business and the need to protect it Holistic Solution Set & Domain Expertise Breadth & Depth of offerings with Business, Operations and Technology expertise Partner ecosystem Service Partners to facilitate holistic solution fulfillment on a global basis Leadership 30 year+ track record delivering holistic security solutions and THOUSANDS of engagements Scale and Stability Over 12,000 EMC service professionals with over 2,000 Business and Technology consultants. And EMC has been the leading investor in security.

17© Copyright 2012 EMC Corporation. All rights reserved. Q&AQ&AQ&AQ&A

18© Copyright 2012 EMC Corporation. All rights reserved. THANK YOU Thank you!