Keeping your trust Working together to protect your benefits over time September 15, 2016

Today  Recap: How the Trust works  First year in review  Investment update and Trust financial report  Ongoing communication with you  Looking ahead  “Buy smart” benefits tips  How and where to file claims  Q&A – what questions do you have? 2

Recap: How the Trust works

Employee Life and Health Trusts (ELHTs)  In general terms, it’s a large pot of money  Held in trust for the benefit of plan members  Administered by independent trustees (and their agents)  By law, the money must be used for: approved designated benefit claims reasonable administrative expenses  Can’t be withdrawn or used for other purposes 4

Healthcare claiming patterns Your CWBR Trust  Funded by a one-time $55-million contribution in June 2015  Estimated amount expected to cover lifetime benefits costs Determined by an independent actuary Based on best estimate assumptions about future events 5 Life expectancy Investment returns Adverse events Other Administrative expenses

How it works 6 $55-million Initial settlement Investment returns CWBR TRUST

The bigger goal!  To keep your benefits unchanged  Ideally, the Trust will continue until the last surviving member (or beneficiary) makes their last claim  Benefits could change in the future based on: Regulatory or legislative changes The Trust’s long-term financial health Member preferences  Any changes will be communicated to you 7

Your Trustees 8 Responsible for the overall operation of the Trust and administration of the benefits (in the best interest of the members) Bob Romphf David Pennycook Sym GillLarry Nentwig

Their authority 9  Invest funds appropriately  Manage plan expenses  Employ, retain or appoint/delegate advisors  Enter into contracts with insurers (licensed in Canada)  Revise benefits as required

Advisors and administration 10 = NEW!

First year in review

A smooth first year  Confidence in the Trust’s future  Good administration and support  Fully funded status  Clean audit and accounting review of structure and funds  Money invested conservatively  Life insurance provider change Smooth transition Saving members and Trust $$  Confirmed investment managers Quick and smooth to meet Trust objectives  Strong commitment to member communication 12

Year in review – governance Your trustees:  Have an ongoing commitment to the Trust  Meet quarterly  Are committed to an ongoing education plan to stay up-to-date on legislative and industry trends  Receive regular reports from investment managers  Regularly review benefit plan premiums and expenses 13 Strong and knowledgeable trustees – looking out for the best interests of members and the Trust.

Investment update

Initial short-term investments 15 June 2015 to December 2015 returns  0.9% January 2016 to June 2016 returns  3.7% Have now created a Statement of Investment Policies & Procedures (SIPP) – a required document Acts as a guide for our investment managers

How the Trust’s money is invested 16 Investment mix as of June 30, Target annual return is 3.5% Investment mix as of June 30, 2016

Trust financial report

Financial summary 18 Amount on Jun 30, 2015 Amount on Dec 31, 2015 Initial lump sum settlement proceeds$55,263,000 Assets available at beginning of period$55,263,000 Investment income plus realized and unrealized gains / (losses) $467,000 Retiree contributions$13,900 Benefits costs (drugs, dental, etc.)($834,600) Operating expenses of Trust($514,600) Net assets available for benefits at end of period $54,394,700 Note: Numbers are rounded to the nearest $100.

Ongoing communication with you

Effective communication  Our goal is to provide open and honest communication Build understanding and appreciation of CWBR Trust Keep members fully informed  Creating an infrastructure for future communication Effective, efficient and economical 20

Our website: cwbrtrust.ca  The face of the Trust  Central source for benefits information  Promote two-way communication (Q&A)  Links to key resources (e.g., insurer sites)  Updates as needed 21

Ongoing communication plan  Annual member report  Annual member meeting (at luncheon)  Periodic bulletins or newsflashes (as required) or paper-based  Updates and news on the website  Other? 22

Looking ahead

Pay-direct drug cards 24 NEW! We’re looking into drug cards Use it at the drug store to pay for prescription drugs Pharmacist submits the claim automatically Know at the pharmacy how much will be reimbursed You pay only for the portion not covered by the plan NEW!

“Buy smart” benefits tips

Smart tip #1 26 Keep dispensing fees low Ask your doctor or pharmacist for a 90- or 100-day supply of your maintenance medication See if your pharmacist will fill your prescription with a single dispensing fee for the entire 90- or 100-day supply A larger supply means fewer trips to the pharmacy for you – and fewer dispensing fees means more money in the Trust to cover your needs in the future.

Smart tip #2 27 Don’t pay extra at the dentist Your dental coverage benefits are based on the current dental fee guide Most dentists charge according to those rates – but they don’t have to! If your dentist charges more than the fee guide, you pay the extra out of pocket Some dentists may be willing to lower their rates if you ask Next time you go to the dentist, get an estimate, and ask how they set their rates – before starting any work.

How and where to file claims

Insurers  Health or dental Manitoba Blue Cross (insurer) Online claims – Mybluecross at mb.bluecross.camb.bluecross.ca Paper forms - mb.bluecross.ca, or call J&D Benefits at x2230mb.bluecross.ca  Life insurance claims SSQ Financial Group (insures life insurance coverage) Contact J&D Benefits at or When in doubt, find the info you need at cwbrtrust.ca

Administrators  Contact J&D Benefits Inc. for: General questions Address changes Dependant or beneficiary changes Report a death Apryl Wales at J&D x2230 jdbenefits.com 30

Q&A What questions do you have?