Oct 4, 2016 Education Day Intro to Dinova

Why Dining ? Top 10 Spend Categories Dining is the third largest category: 10% of Total T&E Spend Source: Concur 2014 T&E Spend Report

Getting control of dining spend Spend highly splintered No predominant vendors Little opportunity for centralized purchasing Traditionally difficult to achieve share shift The challenges of the pastThe promise of today with Dinova Nationwide network of 14,000+ preferred restaurants Seamless for corp card holders No Personally Identifiable Information (PII) used Utilizes aggregated demand procurement techniques

Benefits of Dinova Approach Corporate focused and aligned –Designed specifically for large corporations to help manage dining expense –Business model aligns your Company’s success with Dinova’s success –Secure and easy The Network Effect –Dinova negotiates on behalf of all clients –All restaurants available to all clients –Your Company benefits from aggregated spend of nationwide buyers –Progressively increasing savings over time

More dining buyers than you think Executives Admins/Catering Coordinators Meeting/Event Planners Travelers Working lunches Client meetings Lunch & Learn Client entertainment Strategy sessions Employee mentoring Large events Small meetings Team building Road Warriors Field teams Sales teams

What’s in it for the Restaurants? Access to valuable business clients More business Spend 50% to 100% more than personal diners Week day diners Private dining and catering business 66% are from out of town Increased market share

How it works Learn Educate Employees Pay Corporate Credit Card Search Dinova App or Desktop Report Monthly Report Save Quarterly $ Rebate Reconcile Dinova with Restaurants

Dinova Clients Confidential8 45 of the Business Travel News (BTN) Top 100 (6 of top 10) 250+ of the Fortune 1,000 Who are Dinova’s Corporate Clients ?

The Dinova Restaurant Network Restaurant Network 14,000+ network restaurants 1,000+ local, independents 22+ national chains Restaurant Network 14,000+ network restaurants 1,000+ local, independents 22+ national chains

Dinova Cleveland Restaurants Au Bon Pain - 4 locations Bar Louie – 2 location Bonefish Grill Boston Market – 6 locations Bravo Cucina Italiana Brio Tuscan Grille California Pizza Kitchen Carrabba's Italian Grill – 2 locations Fleming's Prime Steakhouse Melt Bar & Grilled – 3 locations Outback Steakhouse – 3 locations P. F. Chang’s Panda Express Pizza Hut – 15 locations Potbelly Sandwich Shop – 4 locations Red Lobster – 3 locations Romano's Macaroni Grill 50 Dinova Cleveland Area Restaurants

Major metro restaurant distribution Rsu Metro area restaurant distribution (sample cities) SFO LAX DEN DFW ORD PHX IAH SNA ATL MCO DCA LGA/EWR BOS PHL Restaurant Representative Home City

Your approach determines results Rebate structure –sliding scale based on % of your spend placed within the Dinova Network Employee communication is the key to higher adoption and higher $ rebate In Network Spend Dollar Rebates

Support – Client Development Webinars Case Studies Newsletters Dinova App OBT Messaging E-Itinerary Launch Templates Launch Videos Programs Account Planning Reviews & Metrics Restaurant Analytics Monitoring & Optimization Program Launch Services Expertise & Best Practices Technology & Tools

Support - Sample Client Metrics

Support - Traveler Campaign Tools Travel portal landing page Booking tool banners e-Itinerary messaging

Support - Sample Activity Report 16

myDinova Frequent diner program Benefits end user / employee – earn points for every dollar spent – redeemable for free meals Answers your employee’s question – “What’s in it for me?” Note: Does not reduce rebate to your Company. Amex Corp Card accounts launched in June Visa, MC & Diners Corp Card launching in Dinova REWARDS

Key Considerations for your Company Potential savings are significant and incremental No up-front, ongoing or back-end costs Safe & secure, no sensitive data required 12 to 18 month ramp-up period Can coordinate with existing restaurant programs Internal communication is required for success

Responsibilities Dinova responsibilities: –All operational and mechanical aspects of program –Provide communication support and end-user tools –Reconciliation and payment of rebate Your responsibilities: –General announcement to all corporate cardholders –Targeted communication to key groups (travelers, road warriors & meeting planners) –Promote and encourage Dinova Mobile App & myDinova

Next steps Review and sign Dinova Agreement Complete implementation documents Onboarding call with Dinova Account Development to plan & coordinate implementation Communicate program to your employees Receive monthly reports and quarterly rebate payments

Contact Information Chris Froelich Vice President, Business Development Dinova LLC T