AET/515 Instructional Plan Template Courtney McVay

Needs Assessment New Employee Training is to broad. Need to implement an additional training course 1 New employee class currently offered. New employee classes offered every Tuesday Covers general information and company history

Instructional Goal Students will be able to manage, create, evaluate, and self assess the computer aspects of their new position with Baderman Management group. This includes reserving rooms and conventions, processing payments and refunds, as well as accessing employee documents, interoffice e- mail, and marketing tools.

Performance-Based Objectives 1)Students will develop skills needed to implement software programs for their new position at Baderman Management Group comfortably while maintaining an 80% average on course assignments. 2) Students will utilize skills acquired by maintaining 95% accuracy with all computer transactions and scheduling monthly.

Summative Assessment and Learning Outcomes Assessment Goal #1: Students will complete a computerized simulation and earn an 80% or higher. The simulation will include payments, refunds, booking rooms and conventions, accessing , employee documents, and creating marketing materials. Assessment Goal #2: Students will be formally evaluated to see if they are maintaining a 95% accuracy after 3 months of employment.

Learner Characteristics Characteristics New Employees 18 years and older Minimum of a High School Diploma Variety of Cultural Backgrounds Self Directed Computer Savvy Implications Low turnover rate Ability to utilize the program effectively Ability to continue progressing after leaving the classroom

Learning Context

Content Delivery Online and Face- to-Face  Use of Online and Face to Face Method  Small classroom environment  Simulation Model Pros  Instant Data capabilities  Intimate setting for needed interventions  Easy to adapt during Beta testing

The Plan Module 1 Instructor Led Introduction Company History and Background Module 2 Instructor Led Company Processes Simulation Company Process Module 3 Instructor Led: Customer Transactions and Marketing Simulation Company Transactions and Marketing

Module Contents Module 1: A. Company Overview B. History C. Rules and Regulations D. Tax and Other required Documents E. Safety Training Module 2: A. Company B. Management hierarchy C. Booking Rooms, events and conventions. D. Maintaining customer satisfaction E. Growth opportunities F. Common Challenges Module 3: A. Processing Accounts Receivable B. Completing customer refunds, coupons, and discounts C. Marketing and potential commissions D. Concierge services and booking with a 3 rd party

Instructional Strategies Online Simulations  Whole/ Small group discussions  Video / Audio components  Graphic organizers and Models  Activity logs / simulation reports

Plan for Implementation Baderman 1. Classroom Set up and Computer Networking (2 days) 2. Beta Testing Simulation Trial with Instructor (1 Days) 3. Revision of curriculum if needed based on Beta Testing (1 day) 4. Trial Session with Students (2 weeks) 5. Final Editing and Evaluation after 1 st class (2 days)

Implementation Plan: Students Week 1Description Monday No Class Tuesday Module 1: All day 9- 4 WednesdayModule 2: Teacher Directed (9-12) ThursdayModule 2: Student Practice (9-12) FridayModule 2: Student project and presentations (9-12) Week 2Description MondayModule 2: Computer simulation and ending assessment (9-2) TuesdayModule 3: Teacher directed (9-2) WednesdayModule 3: Project and Presentation (9-2) ThursdayModule 3: Computer simulation and ending assessment (9-2) Friday Final tour of resort and peer observations

Instructional Resources 1. 5 Computers with all components and headsets 2. Simulation Software 3. 3 round tables 4. Whiteboard 5. Projector 6. White Rollup screen for projector 7. General office supplies

Formative Assessments Discussion Questions Simulation Process Data Group Assignments Practice Presentations Observations

Instructional Plan Template | Slide 16 PART III Template Instructions Please read before proceeding with this section!! For your Week Six assignment you will complete the evaluation phase of ADDIE. Part III– Evaluation of Instruction Complete the following sections: – Evaluation Strategies – slide 17 – Outcome Review – slide 18 – Recommendations – slide 19 – References – slide 20 Note: You may add additional slides if necessary.

Instructional Plan Template | Slide 17 Describe strategies for evaluating your instructional plan. For example, student surveys, follow-up with management staff, improvement in performance, academic achievement, and other qualitative and quantitative data as appropriate. Evaluation Strategies (After reading the information below, delete and insert your information.)

Instructional Plan Template | Slide 18 Outcome Review (After reading the information below, delete and insert your information.) Identify criteria for examining that design goals, performance-based objectives, and learning outcomes were achieved. For example, a rubric, a scoring guide, a rating scale, or a Likert scale.

Instructional Plan Template | Slide 19 Recommendations (After reading the information below, delete and insert your information.) Based on the outcome review, analyze, and describe possible recommendations for future use.

References Eberly Center Teaching Excellence & Educational Innovation. (2013). Retrieved from Brown, A. and Greene, T. (2006). The Essentials of Instructional Design: Connecting Fundamentals Principles with Process and Practice, 1e; Creating learning Environments and Producing Instructional activities Tzanis, J. (2004). Online course development: applying ADDIE. Retrieved from

References Continued Petterson, C. (2007, December). Bringing ADDIE to life: Instructional design at its best. Retrieved from and8060/ADDIE%20Article.pdf

Instructional Plan Template | Slide 22 Template End You have completed the three parts of the instructional plan assignment. To complete your Week Six assignment be sure to submit your entire template reflecting sections I, II, III, and the Reference slide. To finalize your instructional plan, remember to remove slides 2, 3, 10, and 16. Your final presentation should only reflect the three sections of your instructional plan. The instructions within this template should be removed. Note: Students must upload the final completed Instructional Plan (Parts I, II, and III) to their personal Presentation Portfolio in TaskStream. (This is required.)