Chapter 11 Business and Technology Objective 2.04.

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Presentation transcript:

Chapter 11 Business and Technology Objective 2.04

Technology Applications E-Commerce (electronic) Conducting business using the Internet or other technology Most common activities of E- Commerce Promoting product information Promoting a company Selling online Conducting market research Making payments Obtaining parts and supplies Tracking shipments

Technology Applications Expert Systems Specialized computer programs that help solve technical problems Medical services Legal matters Financial planning Example: Touch Screen Entry of Patient Information Artificial Intelligence (AI) software that enables computers to reason, learn and make decisions Example: WebMD, Bank Sites

Technology Applications An ordered system of processing and reporting information in an organization Preparing reports that will assist managers in making decisions Management Information Systems (MIS) Mechanical devices programmed to do routine tasks Assembly line work Robotics

Technology Concerns Privacy Keeping employee and/or customer information private Limit access to personal information Secure Websites Common Craft.flv Employment Trends Shift in duties and skills needed in the workplace. Retrain displaced workers. Computer literacy is vital. It is the ability to enter, store, process, and retrieve information. Computer Crimes White-collar crimes - theft of vital information by employees Piracy - stealing or illegally copying software packages or information Computer virus - program code hidden in a system that can later do damage to software or stored data Computer Viruses and Threats Common Craft.flv

What is my liability? $50 before notification to creditors$0 after notificationCredit cards are now encrypted with unique personal identifiersMust give multiple identifiers in order to obtain information Name Birthdate SSN (commonly last 4 digits) Zip Code Mother’s maiden name Using credit cards online or over the phone Must have exact card number Must have expiration date Must have security code (on back of card) Credit card companies will notify cardholder of any suspicious activity