Key influence on change process

 Leadership ◦ Deciding on a direction for a company and inspiring staff to achieve corporate objectives  Management ◦ Getting things done by organising other people to do them

 Managers tend to be risk averse  Leaders tend to be risk seeking  Management skills are a subset of leadership skills  Can good managers make good leaders?

 Authoritarian leadership ◦ Taylorite style of leadership: communication tends to be one way and top-down  Paternalistic leadership ◦ Employees are consulted, but decision making remains firmly at the top  Democratic leadership ◦ Two-way communication & considerable delegation

 Participative leadership ◦ Consultative  Devolved leadership ◦ High degree of delegation

 Laissez-faire ◦ Leader has minimal input in the decision-making process & leaves running of the business to the staff

 Remember: ◦ Taylor ◦ Maslow ◦ Herzberg ◦ McGregor  Links with leadership theory?

 See page 466 for diagram

 Organisational structure & size  Context  Culture & tradition  Time frame  Personalities/skills of managers/leaders  Skills & abilities of employees  Nature of tasks involved

 Control v. Delegation  Context