Web2.0 Services and the Management of Academic Libraries Dr. Christian Hänger Christine Krätzsch
Outline About us: University of Mannheim Learning from Web 2.0 Reviews in the online catalog Blog for library news Collaborative Tagging Conclusion
About us: University of Mannheim
Learning from Web 2.0 Challenges for Academic Libraries The changing expectations of future students Financial pressure Libraries as communities
Learning from Web 2.0 What do we want to do? Improve the library's (online) marketing Learning from Web 2.0
Learning from Web 2.0
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Learning from Web 2.0
tags
Reviews in the Library's Catalog Review
Reviews in the Library's Catalog rate comment login save
Reviews in the Library's Catalog Review
Reviews in the Library's Catalog Outcomes
Reviews in the Library's Catalog User participation
Blog for library news New E-books for economics recent posts recent comments
Blog for library news Objectives of the blog Communication between library and customer Rapid response to the needs of the customers Evaluation of services
Blog for library news
User acceptance Dialog between users and library Average of 6 comments per post Blog can be used for library management
Collaborative Tagging Initial position Growing amount of electronic documents available No subject indexing Financial pressure
Collaborative Tagging Last posted bookmarks Last posted BibTeX entries Tagcloud
Collaborative Tagging Automated document indexing Concept-based indexing by Collexis search engine Project “Automated indexing and semantic search applications for economic journal articles” ( )
Collaborative Tagging Automated document indexing Concept-based indexing by Collexis search engine Project “Automated indexing and semantic search applications for economic journal articles” ( )
Collaborative Tagging Collaborative tagging of electronic documents Collaborative tagging: users add metadata in the form of keywords to shared documents Combination of automated indexing and tagging
Collaborative Tagging Intentions of the project Tagging as a new service for the customers of academic libraries Reference for document annotation – automated or tagging
Collaborative Tagging
Librarian Annotation Automated Annotation Tagging Distance 0100 %52 % ? Distance % ? Distance >3 -21 % ?
Collaborative Tagging
Geographic terms
Conclusion Community building as a new role for academic libraries Using the collaborative intelligence of our customers
Collaborative Tagging Thank you for your attention! Contact: