Hobsons – Your Higher Education Partner Kylie Litten, Senior Account Manager Brian Mikesell, Vice President of Market Engagement

Today’s Conversation Degree Planner Implementation Examples Hobsons Student Lifecycle Approach Introductions Questions

College and Career Readiness Admissions and Enrollment Student Success and Advising

d College and Career Readiness Student Success and Advising Class of ,151 considering->-> 3,219 applied->-> 1,275 enrolled 60% growth (13-16) Interest to Application->-> Progress/Completion/Transition

College and Career Readiness Admissions and Enrollment 110k contacts 27k applicants 42 comm plans 268 campaigns

DrivetoDegree.org Support from the Bill & Melinda Gates Foundation and in collaboration with National Association of Student Personnel Administrators in Higher Education (NASPA), National Association for College Admission Counseling (NACAC), and the Global Community on Academic Advising (NACADA),1,400 administrators, advisors, faculty.

Early alert Connect Analytics Degree Planner

Degree Planner Implementation

Implementation Process PlanDevelop/TestTrainLaunchEvaluate

When implementing and rolling out Starfish Degree Planner, which student populations (terms, degrees, programs, etc) do you plan to go live with for the initial launch? How many programs do you plan to load into Starfish Degree Planner? How many advisors will be using Starfish Degree Planner once deployed? Will you want Hobsons to train Advisors on Degree Planner? What is the target student population for the initial launch? What are some potential obstacles to success? Project Scoping and Timeline

Implementation Methodology

Project Team Roles & Responsibilities

Project Team Roles - Hobsons RoleDescription Account ManagerStrategic partner, main point of contact and escalation point Consultant/ Implementation Specialist Best practices and strategic advisory services. Project management, configuration, and implementation management. Weekly functional and technical calls Client SolutionsSupport services for product questions and troubleshooting

Project Team Roles - CSCC RoleDescription Project Manager*Manages the progress of the implementation plan and ensures all parties are working together with Hobsons to launch the system. The Project Manager is often a Functional Lead. Technical LeadResponsible for managing resources that will work on the technical aspects of integrating with the LMS and/or SIS, as well as the user access points. Functional Lead(s)These individuals are responsible for building additional programs, and reviewing and testing all programs built in Degree Planner. This group should have a good understanding of the programs and their requirements. The Functional Lead(s) also maintain programs and complete updates post go-live. Executive SponsorProvides oversight to the implementation. May not be a hands-on participant but will provide feedback on who should be involved and assessment of the project throughout its duration. Often held by the Dean of Instruction, VP of Academic Affairs, or VP Enrollment. Training LeadDevelops and delivers training for end user base on an ongoing basis. Should be involved in testing phase to best understand configurations and workflows. Project Scribe*This individual ensures that decisions made by your institution and action items for your team are documented and shared with the team after each meeting with your Hobsons team. Additional team members, as needed Instructors, advisors, financial aid staff, registrar, disability services, IT training staff, instructional designers, institutional research, assessment and/or accreditation staff.

Implementation Resources

Our Services Professional Services Account Manager Consulting Services Implementation Project Management Advisory Services Training Services Hands-on user training Engaging online and instructor-led courses Tailored to your needs Support Services Consultative help to your technical inquiries Accessible via phone, and online Account Management Strategic partner and single point-of-contact for ensuring you are getting the most out of your investment A dedicated Account Manager coupled with expert consulting, training and responsive technical support helps your institution align people, processes and technology.

Additional Resources we provide Compass/Reef/list serv – Access to knowledge base, community, release notes, etc. Online, on-demand supplemental instruction materials, documentation, and other self-service resources We will share full documentation on all of the files “Tracking Document” spreadsheet to manage all the testing End user training guides to help with launch Basecamp site to manage project

What resources do you need from CSCC? Designated project team – dedicated time towards project We will ask you to provide files, such as Course Prerequisites Course Equivalencies Student Transfer Records Data files and detailed information is available here.here

Hobsons University Info

Demo Setup

Degree Planner Guiding Principles Students Make more informed decisions Understand the impact of decisions Keep goal in sight Advisors: More informed advising More time to advise Puget Sound Better forecasting and planning Better able to predict student course demand

Areas of Interest 4-yr degree map support (2+2 A.A/A.S.) Course and Change Major recommendations Dynamic degree maps based on student attributes and availability Certificate completion (badging) Real-time progress indicators toward completion Enterprise system integration Meta-majors ADA Advisor workflow and approval Course Registration Starfish Early Alert Integration

Our Characters Rachel Lands 23 yr old Graduated Olympia High School (HS GPA: 2.9, ACT=19) Career: Detective / Criminal Investigator Associates: Criminal Justice Yasmin Gold Academic Advisor Advisee load: 693

I took classes I didn’t need! I can’t ever get time with my advisor! I’ll just drop this course and worry about the impact later! I changed my major – now major problems! Finish? No idea! Course was full or not available! Rachel Lands I’m transferring in/out. What counts? Requirements met: (12 credits total) MTH111 – 5 credits Pre-Calculus I: Elementary Functions WR121 – 4 credits English Composition ENG104 – 3 credits Intro to Literature: Fiction Math Placement: 45 English Placement: 160

29 60 credit hours 78 credit hours 90 credit hours Needed Achieved Attempted The real cost of college. content/uploads/2014/06/Real-Cost-of-College_Full-Report_CCC-1.pdf Excessive Credits 80% of students are changing majors 1 or more times

30 Recipe 1.Existing credits 2.Placement test results 3.Course waivers 4.Program of study 5.Classes offered 6.Order of classes 7.Rachel’s availability 8.Online courses? Recipe 1.Existing credits 2.Placement test results 3.Course waivers 4.Program of study 5.Classes offered 6.Order of classes 7.Rachel’s availability 8.Online courses?

Hot off the press… PAR is now a part of Hobsons Deliver Market Leading Products Increase Expertise Help Students Succeed Scale student retention support Predictive Analytics Reporting (PAR) Framework is a national non-profit membership collaborative Provides actionable student success analytics-as-a service 350 campuses, 2.3m students, 24m courses Predictive, descriptive and student success scores

School Examples

Program Catalog

Additional Details

Areas of Interest Course and Change Major recommendations Major – complete. Course – PAR Course Explorer Integration Enterprise system integration Google/outlook, SSO, Starfish Universal AdapterStarfish Universal Adapter ADA WCAG 2.0 AA Course Registration: Simple webservices/APIs to send course/section/schedule info to the registration system or vice versawebservices/APIs Starfish Early Alert Integration Starfish Search: Have Plan? Plan Status % Toward Completion

The back end… Architecture SIS Server Data Files (e.g. Users) SIS Application/Database Student Data Faculty Staff Data Extract Programs (Scheduled or on demand) Temp Directory SIS data file (directory) Starfish SIS Adapter Learning Management System Student Data Starfish LMS Adapter Cloud Backed –up Data Determine Changes File Move ( Scheduled ) Data Files (e.g. Orgs) Data Files (e.g. Sections)

Q & A

o Good plans SF DP Demo Steps