IBM mail support for MS Outlook Today, Tomorrow, Cloud and OnPrem Luis Guirigay WW Executive IT Specialist Barry Rosen Offering Manager Scott Vrusho Development Manager

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Please Note: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. ​

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. How to position Hawthorn – Current Domino Customers 3 “IBM mail support for Microsoft Outlook” helps IBM Notes and Domino customers create more engaged employees, avoid rip-and- replace costs, and preserves value of existing IT, by allowing users to decide which client works best for them – Outlook or Notes – with their existing Domino infrastructure...”

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. 4  No in-place upgrades –Very painful migrations (long and disruptive)  No one cares about Exchange. Not even the Outlook plugins  No live console! Every Exchange admin wants a “Domino” console  Going from to a Collaborative solution –XPages, LDAP, HTTP, Embedded Security, Workflow, etc.. etc… etc...  Gmail OnPrem? Anyone? What about current MS Exchange or Gmail customers?

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Microsoft Office has become so ingrained in our workplace, in schools and our daily lives. 5

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. IBM’s Open Strategy 6

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Bring your own client strategy IBM Client ApplicationAccess IBM Mobile Clients Notes SmartCloud Notes Web Connections Mail Verse (P) = On-premises only (P) IMAP access IBM mail support for Microsoft Outlook 7

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Who’s entitled to IMSMO? Customers current on S&S with a Domino Messaging or Enterprise CAL including 5724-Z08: IBM Domino Enterprise client access 5724-Z09: IBM Domino Messaging client access 5724-Z10: IBM Domino Messaging and Collaboration Express® IBM Connections Cloud S1 or SmartCloud Notes customers Dual Entitlement customers (Mail) 8

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Client Capabilities Draft Sync Send/Receive Folder Support Calendar Contacts Offline Support Summary Sync Search Notes Encryption Out-of-the-office Support Freebusy Lookup Quota Indicator Automatically Send/Receive Messages On network reconnection Room Finder

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Account Setup 10

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Launching Outlook Familiar login experience –Login session valid for 13 hours. 11

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Errors & Alerts 12

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Demo time!! 13

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Client Capabilities Summary Mail –Compose –Send/Receive Messages –Draft Sync –Quota Indicator –Summary Sync –Folder Support –Notes Encryption Calendar –Freebusy Lookup –Room Finder Contacts Client-wide features –Search –Automatic Client Updates –Automatic Send/Receive on network connection –Offline Support –Out of the office support 14

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. OnPrem Hawthorn LA Program (Now Closed) Primary communication via HTTP/ActiveSync –Mail, calendar, contacts, folders REST services expose advanced capabilities through the add-in –Out of office –Encryption –Room finder –Quota management –Delegate management Address book search via LDAP (Domino, AD, IDS, etc) 15 Domino (HTTPS) LDAP MS Outlook add-in REST EAS LDAP

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Key Outlook client IBM mail add-in Domino mail server + IMSA IMSA (http) IBM mail sync Freebusy Provider Technical Overview Mailfile LDAP Outlook data store (.ost) Microsoft code IBM code Corporate directory Server remains essentially the same SyncML used instead of EAS (Exchange ActiveSync) IBM mail sync and freebusy DLLs are added to the client SyncML 16

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. How to activate IMSMO Cloud Activating less than 500 users –Send an to CSG Requesting more than 500 users at once –Send an to and/or 17

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Architecture Guidelines for OnPrem Domino and ID Vault is required. Outlook users must have a replica on the IMSMO servers Second IMSMO Server required for HA via Outlook –Load Balancer is also required. Outlook is dumb! You can build a cluster with IMSMO and non-IMSMO servers You can use the same DB2 server to host multiple DB2 instances. –Think one DB2 server for multiple IMSMO clusters –Also can use existing DB2 servers. Traveler, ST, etc. (Check reqs first) You must use a proper SSL certificate 18

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Deploying IMSMO.OnPrem Server Code – Linux 64 (CNE8LML) – AIX 64 (CNE8KML) – Win 64 (CNE8JML) Client – Win 32/64 (CNE8IML) – MSI files for Admin pushed client Deployment solutions (CNE8MML) *NEW* 19

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Deployment Options - Simple 20 DB2 IMSMO LDAP

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Deployment Options - HA 21 DB2 IMSMO LDAP IMSMO 2 IMSMO 1

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Deployment Options – Mixed Cluster/HADR 22 DB2 LDAP IMSMO 2 IMSMO 1 iNotes DB2 HADR

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Technical Overview IBM owns client sync code –Less reliance on Microsoft client implementation –Simplified calendar processing logic Client pre-processing removes complex timing scenarios –IBM client code has ability to tie into the sync process –Allows implementation of many current limitations Installed DLLs allow for expanded capabilities Support in IBM Connections Cloud –Full client choice including Verse and Outlook 23

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Platform Support MS Outlook 2010, 2013 and 2016 –2010 and 2016 support announced 08/18/16 – Client Windows Support only –Outlook and Apple Mail on Mac is under investigation Server Level –Window, RHEL, AIX 24

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Features Under Future Consideration Delegation x.509 Offline Directory SSO Non-LDAP Address Provider Contact Attachments Smart card authentication Rich Text / Attachments in Calendar Entries Group Contact Sync Forwarding Calendar Entries 25

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Availability IMSMO (LA Program) - Closed –Not longer accepting new nominations. –Support to end January 2017 IMSMO.Cloud - GA –March 31 st 2016 IMSMO OnPrem - GA –June 28 th

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. 27 SIMPLIFIED CHINESEHINDIJAPANESE ARABICRUSSIANTRADITIONAL CHINESETAMILTHAI FRENCH GERMAN ITALIAN SPANISH BRAZILIAN PORTUGUESE

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. How Sync works (Cloud) Amber has been given access via Outlook on September 1st, 2016 and no matter how much data she had, we retrieved: her s until August 2nd (30 days in the past) all her contacts all calendar entries in the future and up to 30 days of calendar entries in the past. August 2nd. 28

IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. How Sync works (Cloud) Six months later, on February 1st, 2017; she loses her laptop and needs to setup Outlook in the new laptop. Since she started using Outlook on September 1st, 2016; when she configures Outlook again, we will sync: all her s starting August 2nd, 2016 all her contacts all calendar entries starting August 2nd, 2016 and all upcoming calendar entries in the future 29

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IBM’s statements regarding its plans, directions and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Sametime Integration –Enabled with Sametime stand alone client install Connections Integration –Download the Outlook plugins from the catalog : IBM Connections Desktop Plug-ins for Microsoft Windows IBM Connections Plug-in for Microsoft Outlook Resources