Mark Crews Director of Sales ProScript Documentation Services Where Quality is a Habit ……..

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Presentation transcript:

Mark Crews Director of Sales ProScript Documentation Services Where Quality is a Habit ……..

The ProScript Difference Exceeding the Expected Customer Driven – At ProScript we understand long-term success comes by actively listening and responding to our customers’ needs. The ‘voice of our customer’ must be the basis for everything we do. From our CEO to our service staff, each ProScript employee is a proven service leader. We understand that to build strong customer relationships, we must continue to provide high value to our customers every day, year after year. That’s customer driven. That’s ProScript. The Industry Leader We have only one focus – to exceed the needs of our clients. Using a broad spectrum of real- time metrics, operating dashboards, structured reporting and a passion for exceptional performance, we have achieved an enviable record of client satisfaction. Client Base We serve some of the most demanding and quality focused hospitals in the nation and we thrive in this environment. In every quarterly survey, clients rate our quality, service and turnaround time as superior, resulting in a 100% referable client base.

The ProScript Value Proposition

Customized Solutions Flexibility that works with you and for you….. ProScript’s philosophy is that one size does not fit all. Our expertise is acute care and we are structured to address all of the needs of our clients, including inpatient, clinical practices, pathology, radiology and specialty services. We are eScription and Multi*Modal partners, with in-depth experience in speech recognition technology. We support our clients with a turnkey integrated dictation/transcription/document management system. Customized solutions are available using existing client systems. For example, if you have a dictation system that will remain, ProScript will interface with transcription workflow. We welcome the opportunity to work with each customer in the technology environment that they are the most comfortable. We are a highly experienced, 100% U. S. based, national acute care transcription company that adapts to you, not the other way around.

Web-based Reporting ProScript clients enjoy real-time, detailed reporting directly through the ProClient console. With ProClient, hospital personnel can locate and track any report, from dictation creation through to final report upload. Client personnel can STAT reports directly from the management screen, listen to a dictation, get a quick display of the transcribed report, print a copy of the report on demand, fax a report anywhere, or edit the report or demographics either before or after HIS upload. Each job has detailed tracking/logging information from the beginning of the job's lifecycle and through each step of the transcription process, including user and system access to the job/report. This detailed tracking is essential to provide the requisite audit trail to comply with privacy regulations. An essential part of ProClient is the ability to generate ad-hoc reports, including reconciliation, detailed billing and TAT, quality analysis and more. Our document management system is designed specifically for acute care hospitals.

Reference Hospital Beds 10,000,000 lines Meditech Requirement: Full outsource of all dictation and transcription services. Focus on Perfect Patient Care. Document uploads are into Meditech for Medical Records and Pathology. Solution: ProScript Dictation System, integrated Meditech interface, high level of report formatting provided, highly experienced transcription staff available 24x7.

Reference Hospital Beds 13,000,000 lines Meditech Requirement: Full outsource of all transcription services for the hospital’s emergency department (ED) and 15 physician practices, and partial outsource of inpatient transcription. Dictation using the hospital’s Dictaphone system, and vendor to provide dictation for ED. Solution: ProScribe Dictation system for ED, custom DP software for Dictaphone, integrated Meditech interface.

World Renowned Cancer Center 206 Beds 4,000,000 lines ChartScript Requirement: Partial outsource for eScription vendor using U.S. based resources. Solution: ProScript Medical Transcription, an approved eScription partner since 2009.

Your Hospital Many Beds Many lines of Transcription Special Report Formatting HIS System with unique HL7 Interface In-House Transcription requirement Challenge: Installation of a State-of-Art dictation and transcription system. Web-based document tracking and HL7 interface capability to HIS. Solution: ProScript Medical Transcription Solution for dictation and transcription. An experienced implementation team and 24x7 service and support provide for ease of transition.

Full Outsourcing No upfront equipment cost Specialized HIS interfaces, free of charge Flexible contract terms Partial Outsourcing* Internal staff or existing vendors remain No upfront equipment cost Specialized HIS interfaces, free of charge Flexible contract terms * Partial Outsourcing also available on eScription ProScript Solutions

Why Select ProScript? Specialists in acute care medical transcription Maintenance-free turnkey solution 100% U.S. based transcription and support staff Superior report quality and ADT matching capability Guaranteed TAT performance Easy to use Web-based client portal Responsive 24x7 Customer Service

Please stop buy our booth #87 at the OHIMA Show. Reference this presentation and receive your free gift. For questions or to make an appointment please contact: Mark Crews Director of Sales - Transcription Solutions ProScript Medical Transcription To Learn More