Speech-To-Text Applications: How to Better Serve Late-Deafened and Hard of hearing Federal Employees Wendy Cheng HHS 2016 Accessibility Forum

 About me  Why access to speech-to-text (STT) is important  Current solutions for STT in difficult communication situations  Current challenges and possible solutions  Future challenges Outline

 Audio simulation of significant hearing loss  Significant hearing loss affect working Americans, not just the retired and elderly populations  Hearing loss is stigmatized for this group.  Being able to provide captioning and other speech to text applications can draw them out of the woodwork. Importance of Speech to Text

Streamtext RealPlayer Federal Relay Conference Captioning (RCC) Requires separate window for captioning WebEx Meeting Center GoToMeeting Embedded captioning WebEx Event Center Adobe Connect Current Speech to Text Solutions for Complex Communication Situations

Cisco voic transcription (SpeechView) Captioned relay (Hamilton Captel) Accessaphone (Cisco phone with captioning capabilities) Other Applications

Cisco Jabber versus Skype for Business – if there are three people in a group call/or video conference, how do we get captions for this conversation? Other challenges? Current Challenges

Mobile apps – Agency approval of applications that can: - caption general in-person conversations (LiveCaption) - caption mobile phone calls (Innocaption) - transcribe group conversations from speech to text (Ava) Future Challenges

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