1 FOM 2.1 Moving from Reactive to Proactive by Creating Smarter Data Center Resources Jennifer Cooke Research Director

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3 Moving from Reactive to Proactive by Creating Smarter Data Center Resources The data center concept is shifting from a building that houses mission-critical technology, to a collection of resources including edge, on-premise, and cloud data centers to drive business innovation. This session will cover IDC's MaturityScape for Data Center Transformation and discuss how creating smarter data center resources will enable facility managers to shift from a reactive to proactive mode in delivering service.

4 Agenda Why do we need to become proactive? Top data center challenges and initiatives Shifting to service delivery model SDI and its impact on the data center Defining smarter data center resources and why we need them Data center maturity – moving from an afterthought to a highly automated facility Wrap-up and Q&A

5 Why do we need to be proactive?

6 Never-ending Need for Speed… Months to deploy Traditional Days Virtualization Hours Integrated Minutes SD(x) 6 How will we get to seconds?

7 Top Data Center Initiatives for N = 321 Source: IDC Enterprise Datacenter survey, December 2015 Q: Thinking of the challenges in your organization’s data centers, please rank the top 3 most important initiatives % of respondents

8 Problems in the Data Center N = 321 Source: IDC Enterprise Datacenter survey, December 2015

9 Shifting to a Service Delivery Model  Data center to be run as a business, delivering services for other lines of business  Emphasize customer needs and outcomes  Support business innovation  Improve financial transparency  Increase operational efficiency  Ability to compare all options – including outside resources

10 IDC’s Software Defined Infrastructure (SDI) Taxonomy

11 Smarter Datacenter Technologies Are Critical Building Block for SDI Metering Capacity planning Connectivity map Power Capacity Thermal Management Physical Datacenter Infrastructure Abstraction Power and space density Asset management Connectivity map Real time environment data Future state analysis White Space Management

12 SDI’s Impact on Data Center Facilities N=300 Source: IDC Software Defined Infrastructure Survey, August 2015 More than 50% expect facilities & IT staff integration along with consolidation of data center footprint 12 48% anticipate increased use and investment in “smarter” data center resources

13 CIOs and Operations Architects Thinking Differently 13 Q What do you expect will be the impact of SDI on your data center facilities, power and cooling requirements over the next 2 to 3 years? N = 300 Source: IDC Software Defined Infrastructure Survey, August 2015

14 CIOs and Operations Architects Thinking Differently 14 Q What do you expect will be the impact of SDI on your data center facilities, power and cooling requirements over the next 2 to 3 years? N = 300 Source: IDC Software Defined Infrastructure Survey, August 2015

15 Essentials of Data Center Transformation IT service delivery focus Operational efficiency a competitive differentiator Shift in mindset to managing pools of resources Automation and proactive/predictive maintenance Smarter data center resources a must-have for DCDX

16 Types of Smarter Data Center Resources TransformationalIncrementalOpportunistic Technologies that support changing/disruptive processes within organizations Technologies that maintain/improve current best practices within organizations Technologies that deliver operational effectiveness or efficiency to current best practices within organizations Dynamic cooling control Predictive analytics Augmented reality Intelligent racks & PDUs Intelligent alarming Universal gateways Flywheel energy storage Dynamic infrastructure management Connectivity and performance mapping Containment CFD RFID/sensors Close-coupled cooling

17 IDC’s TechScape: Smarter Data Center Solutions Source: IDC, IDC TechScape: Worldwide Smarter Datacenter Solutions, 2016, #US

18 Why invest in smarter data center resources?

19 Foundational step in DCDX Makes maximum effective use of valuable datacenter resources Automation boosts efficiency Ties data center spend with business value

20 IDC MaturityScape: The “Afterthought” Facility Afterthought Facility Limited coordination between critical facilities investments and future business/IT needs. Data gathering for capacity planning is done using static tools inhibits visibility into datacenter capacity. Datacenter operated in reactive mode. Long deployment times and unpredictable service levels constrain investment and undermine credibility. Invisible Facility Use of siloed management solutions provide some visibility into areas of improvement, but lack of coordinated vision limits ability to transform. Business continues to struggle with long deployment cycles decisions on the best placement for IT workloads. Excess spending due to asset and resource mismanagement. Transforming Facility Investment are made in technologies that can support higher densities and in solutions that gather and analyze real-time data to delivers complete visibility into facility and IT resources. This investment drives the start of greater coordination between business needs and facilities resources. Datacenter deployments include modular and/or designs that foster JiT capacity. Collaborative Facility Analytics enable cost and performance comparisons across the hybrid and distributed datacenter resources available. Costs are predictable and decisions on where to place workloads are made based on appropriate level of resiliency and service to end customer. Deployment speed is reduced as datacenters leverage JiT capacity strategy Automated Facility Use of analytics and automation technologies enables lights-out operations. Secure management solutions allow remote management and control over datacenter resources. Investment in resources is transparent and timed with recognition of business value Business relies on datacenter resources to power innovation. Source: IDC MaturityScape: Smarter Datacenter Facilities, 2016

21 IDC MaturityScape: The “Invisible” Facility Afterthought Facility Limited coordination between critical facilities investments and future business/IT needs. Data gathering for capacity planning is done using static tools inhibits visibility into datacenter capacity. Datacenter operated in reactive mode. Long deployment times and unpredictable service levels constrain investment and undermine credibility. Invisible Facility Use of siloed management solutions provide some visibility into areas of improvement, but lack of coordinated vision limits ability to transform. Business continues to struggle with long deployment cycles decisions on the best placement for IT workloads. Excess spending due to asset and resource mismanagement. Transforming Facility Investment are made in technologies that can support higher densities and in solutions that gather and analyze real-time data to delivers complete visibility into facility and IT resources. This investment drives the start of greater coordination between business needs and facilities resources. Datacenter deployments include modular and/or designs that foster JiT capacity. Collaborative Facility Analytics enable cost and performance comparisons across the hybrid and distributed datacenter resources available. Costs are predictable and decisions on where to place workloads are made based on appropriate level of resiliency and service to end customer. Deployment speed is reduced as datacenters leverage JiT capacity strategy Automated Facility Use of analytics and automation technologies enables lights-out operations. Secure management solutions allow remote management and control over datacenter resources. Investment in resources is transparent and timed with recognition of business value Business relies on datacenter resources to power innovation. Source: IDC MaturityScape: Smarter Datacenter Facilities, 2016

22 IDC MaturityScape: The “Transforming” Facility Afterthought Facility Limited coordination between critical facilities investments and future business/IT needs. Data gathering for capacity planning is done using static tools inhibits visibility into datacenter capacity. Datacenter operated in reactive mode. Long deployment times and unpredictable service levels constrain investment and undermine credibility. Invisible Facility Use of siloed management solutions provide some visibility into areas of improvement, but lack of coordinated vision limits ability to transform. Business continues to struggle with long deployment cycles decisions on the best placement for IT workloads. Excess spending due to asset and resource mismanagement. Transforming Facility Investment are made in technologies that can support higher densities and in solutions that gather and analyze real-time data to delivers complete visibility into facility and IT resources. This investment drives the start of greater coordination between business needs and facilities resources. Datacenter deployments include modular and/or designs that foster JiT capacity. Collaborative Facility Analytics enable cost and performance comparisons across the hybrid and distributed datacenter resources available. Costs are predictable and decisions on where to place workloads are made based on appropriate level of resiliency and service to end customer. Deployment speed is reduced as datacenters leverage JiT capacity strategy Automated Facility Use of analytics and automation technologies enables lights-out operations. Secure management solutions allow remote management and control over datacenter resources. Investment in resources is transparent and timed with recognition of business value Business relies on datacenter resources to power innovation. Source: IDC MaturityScape: Smarter Datacenter Facilities, 2016

23 IDC MaturityScape: The “Collaborative” Facility Afterthought Facility Limited coordination between critical facilities investments and future business/IT needs. Data gathering for capacity planning is done using static tools inhibits visibility into datacenter capacity. Datacenter operated in reactive mode. Long deployment times and unpredictable service levels constrain investment and undermine credibility. Invisible Facility Use of siloed management solutions provide some visibility into areas of improvement, but lack of coordinated vision limits ability to transform. Business continues to struggle with long deployment cycles decisions on the best placement for IT workloads. Excess spending due to asset and resource mismanagement. Transforming Facility Investment are made in technologies that can support higher densities and in solutions that gather and analyze real-time data to delivers complete visibility into facility and IT resources. This investment drives the start of greater coordination between business needs and facilities resources. Datacenter deployments include modular and/or designs that foster JiT capacity. Collaborative Facility Analytics enable cost and performance comparisons across the hybrid and distributed datacenter resources available. Costs are predictable and decisions on where to place workloads are made based on appropriate level of resiliency and service to end customer. Deployment speed is reduced as datacenters leverage JiT capacity strategy Automated Facility Use of analytics and automation technologies enables lights-out operations. Secure management solutions allow remote management and control over datacenter resources. Investment in resources is transparent and timed with recognition of business value Business relies on datacenter resources to power innovation. Source: IDC MaturityScape: Smarter Datacenter Facilities, 2016

24 IDC MaturityScape: The “Automated” Facility Afterthought Facility Limited coordination between critical facilities investments and future business/IT needs. Data gathering for capacity planning is done using static tools inhibits visibility into datacenter capacity. Datacenter operated in reactive mode. Long deployment times and unpredictable service levels constrain investment and undermine credibility. Invisible Facility Use of siloed management solutions provide some visibility into areas of improvement, but lack of coordinated vision limits ability to transform. Business continues to struggle with long deployment cycles decisions on the best placement for IT workloads. Excess spending due to asset and resource mismanagement. Transforming Facility Investment are made in technologies that can support higher densities and in solutions that gather and analyze real-time data to delivers complete visibility into facility and IT resources. This investment drives the start of greater coordination between business needs and facilities resources. Datacenter deployments include modular and/or designs that foster JiT capacity. Collaborative Facility Analytics enable cost and performance comparisons across the hybrid and distributed datacenter resources available. Costs are predictable and decisions on where to place workloads are made based on appropriate level of resiliency and service to end customer. Deployment speed is reduced as datacenters leverage JiT capacity strategy Automated Facility Use of analytics and automation technologies enables lights-out operations. Secure management solutions allow remote management and control over datacenter resources. Investment in resources is transparent and timed with recognition of business value Business relies on datacenter resources to power innovation. Source: IDC MaturityScape: Smarter Datacenter Facilities, 2016

25 Actions to Consider Data center managers Invest in smarter solutions that can ingest data and communicate with the rest of the ecosystem Work towards aligning expectations of C-level with operations level - with IT service delivery focus as common goal Vendors/providers Help customers on the transition to a service delivery role Ease of use and product functionality are key areas of improvement Explore financial solutions to overcome adoption hurdles - XaaS Don’t ignore the people and process aspects of change

26 3 Key Things You Have Learned During this Session 1.Shifting to a service-driven model is important to remain relevant in this industry 2.Smarter data center technologies are essential in any SDDC initiative 3.Your CIO & CFO may not feel your pain, but smarter data center solutions can improve communication

27 Thank you Jennifer Cooke Research Director, Datacenter Management #jencooke8