Communications Strategy for Coding Paul McCallion Development of National Coding Standards within the Czech DRG System

Internal Communications (1) Senior management approval Available to all staff / staff –Written –Electronic One person to take responsibility All staff achieve relevant training Development of National Coding Standards within the Czech DRG System

Internal Communications (2) Working group to oversee –Terms of Reference Clear definition of staff’ responsibilities Self assess against main requirements –Standards framework, 4 levels Support for improvement from the ‘top’ –Specialist direct access to most senior management Development of National Coding Standards within the Czech DRG System

Internal Communications (3) Senior management team On going impact on policies and procedures Procedure for responding to Coding issues Procedures for raising Coding issues –Ensure not victimised Identify and meet Coding training needs –On going training Development of National Coding Standards within the Czech DRG System

External Communications Who outside the organisation should be informed about Coding? What is the best way to inform them? What materials and resources need to be developed? How will this be done? Development of National Coding Standards within the Czech DRG System