Assisted Living Flowers House “a fresh look at how we house people” Deborah Stuart Assistant Director, Housing & Support Services Aragon Housing Association

Flowers House Completed November 2012 – HCA grant £2.2 million £4 million in total Fully occupied within 1 month Partnership between Milton Keynes Council, Grand Union Housing Group and Aragon Housing Association Full consultation with families / carers throughout development process

Official opening Kevin Whately (Alzheimer’s Ambassador opened service) Scheme replaced outdated registered care service operated by Milton Keynes Council Scheme is dementia specific Person centred care Stimulating environment

The accommodation 34 flats –3 x 2 bedroom Couples to continue to reside together Milton Keynes Council provide domiciliary care Aragon provide visiting support Telecare – tailored to individual needs

The environment Wanted to create a warm homely environment Tenants involved in choosing furnishings for their flats Stakeholder engagement throughout Located at Bletchley Park – World War 11 home of the code breakers

The environment Kitchens – open plan and spacious Flats fully furnished Accessible showers Assisted bathroom

Communal space Two floors – each with lounge and dining facilities Catering is off site and transported Tenants able to enjoy a cooked meal daily or cook within their flats Space is open – light and colour themed per floor

Bedrooms are personalised Families are regular visitors to the scheme We celebrate our first anniversary on 8 November 2013 Personalised space

Our tenants 16 moved from residential care Remaining tenants moved from within the community Lost a few people along the way We remain full

External space Garden is accessible and wheelchair friendly Summer house Tenants supported to assist with plant growing Planted with sensory and seasonal plants

Overall Huge demand for service Case study – outcomes Maintain dignity and respect – unobtrusive care and support

Community Alarm & Support Service Service available to… People living in an Aragon property, a property rented from another landlord (RSL or privately) or owner occupier People who want to remain in their current home People who want reassurance that help is at hand What do private CASS customers get? A lifeline unit and pendant Access to the emergency control room 24/7 365 days a year Emergency Responder provided by Aragon’s Out of Hours HSO (subject to criteria) Menu of Support (As agreed) Additional visits above programmed weekly visit (subject to charge)