SKYPE4B Cloud PBX w/ PSTN Omar Kudović, Microsoft BiH

We are talking today about: - Cloud PBX - PSTN

Any awards today :... Just few bottles of finest Blatina wine from the heart of Herzegovina...

INTRO

Users online or on-premises Integration with PSTN services on-premises End-user features & customer PSTN services integrated on-premises Cloud PBX in Office 365 PSTN services provided by Microsoft

INCREASE AGILITY AND CONSOLIDATE MANAGEMENT WITH VOICE SERVICES IN OFFICE 365 Make, receive, and transfer business calls in the office, at home, or on the road using phone, PC and mobile. End-user calling features & Tenant Admin controls for manageability. PSTN Capability using Microsoft PSTN Calling service or On-premises PSTN Connectivity. Worldwide availability in E5 suite or as an add-on. MODERN VOICE WITH CLOUD PBX

What is Cloud PBX? Cloud PBX is Microsoft's technology for enabling call control and PBX capabilities in the Office 365 cloud with Skype for Business Online. Skype for Business Cloud PBX allows you to replace your existing PBX system with a set of features directly delivered from Office 365 and tightly integrated into the company’s cloud productivity experience.

Enterprise Voice Enterprise Voice is Microsoft's world- class software-powered Voice over Internet Protocol (VoIP) solution, included in on-premises deployments of Skype for Business Server. Enterprise Voice offers a rich set of capabilities and features, including Response Groups, Call Park, Enhanced 9-1-1, and much more. Enterprise Voice is a full PBX system for your organization, including PSTN connectivity through your local operator.

Cloud PBX solutions To enable calls to landlines and mobile phones, Cloud PBX can be connected to the PSTN in one of two ways: -By purchasing the PSTN Calling service add-on to Office By using on-premises PSTN connectivity, where software on- premises connects with your existing telephony infrastructure.

PSTN Calling Service PSTN Calling service is the service that works with Cloud PBX allowing users to make calls to landlines and mobile phones. Because the PSTN Calling service operates out of Office 365, this is a completely-in-the-cloud offering that does not require an on- premises server deployment.

Cloud Connector Cloud Connector is a set of packaged Virtual Machines (VMs) that implement on-premises PSTN connectivity with Cloud PBX. This hybrid offering is designed for organizations that want to enable their Skype for Business Online users to use their existing on-premises PSTN connection, with Skype for Business call control in the cloud.

CLOUD PBX Complete call control in Office 365. Two core parts always in the cloud: - Cloud-based call control for end-users - Tenant admin user experience for IT Pros Office 365 Azure ExpressRoute** or Public Internet Office 365 Customer Premises Azure ExpressRoute** or Public Internet

CLOUD PBX: CALLING FEATURES Call answer / initiate (by name & number) Call hold / retrieve Call History Call Delegation & Call On-behalf Call Transfer (Blind, Consult & Mobile) Camp-on Caller ID Call Waiting Call forwarding & simul-ring Clients for PC, Mac & Mobile Device switching Distinctive ringing Do-not-disturb routing & call blocking Enterprise calendar call routing Integrated dial-pad Music on Hold Qualified IP Desk Phones Skype & Federated calling Team calling Video call monitor Voice Mail

CLOUD PBX: ADMINISTRATION FEATURES Operations Tenant Admin with PowerShell Call Detail Records Call Quality Dashboard Admin features Multiple Emergency numbers Rate my Call Reporting Unassigned number handling Deterministic Networking with Azure ExpressRoute

-Office365 E5 plan -Skype For Business Online -Users -Phone -... And what is missing:

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