KELLER MGMT 530 F INAL E XAM G UIDE C HECK THIS A+ TUTORIAL GUIDELINE AT HTTP :// WWW. ASSIGNMENTCLOUD. COM / MGMT -530/ MGMT FINAL - EXAM - GUIDE.

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KELLER MGMT 530 F INAL E XAM G UIDE C HECK THIS A+ TUTORIAL GUIDELINE AT HTTP :// WWW. ASSIGNMENTCLOUD. COM / MGMT -530/ MGMT FINAL - EXAM - GUIDE F OR MORE CLASSES VISIT HTTP :// WWW. ASSIGNMENTCLOUD. COM (TCO S A, B, C, D, E, F, G AND H) T IDEWATER S ERVICES RECENTLY CELEBRATED ITS 10 TH ANNIVERSARY AS A PROFESSIONAL SERVICES FIRM THAT HANDLES INVESTIGATIONS FOR LAW FIRMS OFFERING AMENITIES, SUCH AS BACKGROUND CHECKS, SURVEILLANCE, INTERVIEWING OF WITNESSES, CRASH SCENE INVESTIGATION, AND OTHER RELATED SERVICES. T HE COMPANY WAS FOUNDED BY L EE H ERBERT WHO HAD EXTENSIVE EXPERIENCE WORKING FOR COMPANIES THAT HANDLE INVESTIGATIVE WORK. H ERBERT IS MORE OF A PEOPLE PERSON AND IS ALWAYS LOOKING FOR THE NEXT NEW CLIENT TO TAKE ON. A DMITTEDLY, H ERBERT HAD NO EXPERIENCE IN RUNNING A BUSINESS WHEN HE DECIDED TO GO OUT ON HIS OWN AND ENLISTED THE HELP OF HIS LONG TIME FRIEND, B RADLEY S IMMONS. S IMMONS HAS SPENT HIS CAREER WORKING FOR LARGER CORPORATIONS IN FINANCE AND HAD NO EXPERIENCE IN INVESTIGATIVE SERVICES, BUT WAS LOOKING FOR A CHANGE. O VER THE 10 YEARS SINCE THE COMPANY ’ S FOUNDING, T IDEWATER S ERVICES STRUGGLED AT FIRST BUT SLOWLY GREW OVER THE LAST FIVE YEARS. T HE MORE LAW FIRMS THE COMPANY WORKS WITH, THE MORE CASES THEY RECEIVE. T HE MORE CASES THEY RECEIVE, THE MORE HOURS THEY CAN BILL. T IDEWATER CURRENTLY HAS SIX INVESTIGATORS AND TWO CLERKS IN ADDITION TO H ERBERT AND S IMMONS. O VER THE YEARS, THEY HAVE EXPANDED AND CONTRACTED BASED ON THE VOLUME OF BUSINESS AND THE LOCAL ECONOMY. B ASED IN N ORFOLK, V IRGINIA, H ERBERT IS REALLY INTERESTED IN EXPANDING THE BUSINESS TO OTHER MAJOR CITIES IN THE REGION, BELIEVING THAT “ THERE ARE ONLY SO MANY LAW FIRMS HERE IN N ORFOLK.” H E FEELS THAT IF THEY ’ VE SURVIVED 10 YEARS, THEN THEY SHOULD CONTINUE TO FOCUS ON GROWING THE BUSINESS. S IMMONS, ON THE OTHER HAND, FEELS THAT EXPANSION WILL PUT THE COMPANY AT RISK AS IT TAKES TIME TO DEVELOP A DECENT CLIENT BASE. T HEY HAD OPENED A SECOND OFFICE SEVERAL YEARS BACK ACROSS TOWN BUT EVENTUALLY CLOSED IT WHEN IT DIDN ’ T GENERATE ENOUGH REVENUE TO COVER EXPENSES. H E ’ S WORRIED THE EXPANSION HTTP :// WWW. ASSIGNMENTCLOUD. COM / MGMT -530/ MGMT FINAL - EXAM - GUIDE HTTP :// WWW. ASSIGNMENTCLOUD. COM

MAY BANKRUPT THE COMPANY. E VEN THOUGH THE TWO ARE BUSINESS PARTNERS, H ERBERT IS THE PRESIDENT AND S IMMONS THE VICE PRESIDENT. H ERBERT ASKED S IMMONS TO EVALUATE SEVERAL OPTIONS TO FURTHER EXPAND THE BUSINESS. F ROM H ERBERT ’ S PERSPECTIVE, HE HAS CONCLUDED THAT THREE OBJECTIVES ARE IMPORTANT IN THIS DECISION. F IRST, IS TO FIND A CITY WITH A LARGE NUMBER OF F ORTUNE 500 COMPANIES, A COST OF LIVING COMPARABLE TO N ORFOLK, AND A CITY THAT IS IN A REASONABLE DISTANCE FROM N ORFOLK AS HE AND S IMMONS WOULD BE SPENDING A LOT OF TIME IN THE NEW OFFICE AT FIRST. B ECAUSE BOTH HAVE FAMILIES WITH YOUNG CHILDREN, H ERBERT FEELS THAT THE DISTANCE IS TWICE AS IMPORTANT AS THE OTHER CRITERIA. H ERE IS THE SUMMARY OF S IMMONS ’ RESEARCH. I. R ICHMOND, V IRGINIA : N UMBER OF F ORTUNE 500 C OMPANIES : 5; C OST OF L IVING C OMPARISON : ( LESS THAN N ORFOLK ); D RIVING D ISTANCE : 81 MILES II. C HARLOTTE, N ORTH C AROLINA : N UMBER OF F ORTUNE 500 C OMPANIES : 7; C OST OF L IVING C OMPARISON : ( LESS THAN N ORFOLK ); D RIVING D ISTANCE : 283 MILES III. A TLANTA, G EORGIA : N UMBER OF F ORTUNE 500 C OMPANIES : 10; C OST OF L IVING C OMPARISON : ( LESS THAN N ORFOLK ); D RIVING D ISTANCE : 503 MILES Q UESTION 1. D EFINE THE DECISION PROBLEM AND THE GENERAL NATURE OF THE PROBLEM. (20 P OINTS ) Q UESTION 2. W HAT EVENT TRIGGERED Q UESTION 3. A RE WE IMPOSING ANY IMPLIED CONSTRAINTS ON THE SITUATION Q UESTION 4. D EFINE THE OBJECTIVES Q UESTION 5. I DENTIFY THE ALTERNATIVES Q UESTION 6. C OMPARE AND CONTRAST THE CONSEQUENCES FOR ALL THREE ALTERNATIVES BY THE FUNDAMENTAL OBJECTIVES. R ANK EACH ALTERNATIVE USING PROPORTIONAL SCORING, INCLUDE

WEIGHTS ON THE OBJECTIVES. A RE THERE ANY DOMINATED ALTERNATIVES THAT CAN BE ELIMINATED ? A RE THERE ANY EVEN SWAPS. Q UESTION 7. W HAT DECISION - MAKING STYLES ARE AT WORK HERE ? W HAT IS THEIR ATTITUDE TOWARDS RISK ? Q UESTION 8. A RE THERE ANY BIASES IN PLAY HERE THAT MAY IMPACT THE EFFECTIVENESS OF THE DECISION ? Q UESTION 9. W HAT ARE THE UNCERTAINTIES FOR THIS DECISION SITUATION ? W HAT ARE THEIR CONSEQUENCES ? Q UESTION 10. E VALUATE THIS DECISION SITUATION USING TRADEOFFS. W HAT LOCATION SHOULD THEY SELECT ? A RE THERE ANY LINKED DECISIONS ? D ISCUSS ANY ASSUMPTIONS AS NEEDED.